Schaerer Coffee Art Plus Best Foam Operating Instructions Manual
Schaerer Coffee Art Plus Best Foam Operating Instructions Manual

Schaerer Coffee Art Plus Best Foam Operating Instructions Manual

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Schaerer Coffee Art Plus Best Foam™
Operating instructions
V04 / 08.2019
Schaerer Ltd. P.O. Box 336 Translation of the original operating instructions

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  • Page 1 Schaerer Coffee Art Plus Best Foam™ Operating instructions V04 / 08.2019 Schaerer Ltd. P.O. Box 336 Translation of the original operating instructions...
  • Page 2 [Quick Menu] [Cancel] Selection list: „Operator“ mode [Cleaning] [Rinsing] [Flavour Point] [Cleaning touchscreen] [Quick info] [Standby] ecaf] Beverage group (programmable) Schaerer Ltd. Translation of the original operating instructions P.O. Box 336 BASCAP_BF_en Allmendweg 8 CH-4528 Zuchwil info@schaerer.com www.schaerer.com N° 021316...
  • Page 3 This document is copyrighted. All rights are reserved. The reproduction, distribution, transmission via electronic systems or trans- lation of this document in another language is not permitted without the written consent of Schaerer Ltd. This applies to the entire document, as well as to individual excerpts thereof. The contents of the document are based on the most current data available at the time of printing.
  • Page 4: Table Of Contents

    Optional accessories ......24 Schaerer Coffee Art Plus mit Pulversystem (Option) ..47 Main touch screen window.
  • Page 5 Programming.......53 Navigation........53 Setting examples .
  • Page 6: Introduction

    Introduction Introduction Welcome This coffee machine is part of the next generation of fully automatic coffee machines. Our com- pany's core competence as well as decades of experience have flowed into designing this equipment. These operating instructions provide information about the product, its operation and how to clean the coffee machine.
  • Page 7: General Safety Notes

    General safety notes Maximum safety is one of the most important features of Schaerer AG products. The effective- ness of the safety equipment can only be ensured if the chapter containing precautions to avoid injury and danger to health are adhered to.
  • Page 8 General safety notes Improper handling of electrical equipment can result in electric DANGER! shock. Risk of electrocution! Please adhere to the following points: • Work on electrical systems may only be performed by skilled elec- tricians. • The machine must be connected to a fused electrical circuit (we rec- ommend routing the connection through a residual current circuit breaker).
  • Page 9 General safety notes www.schaerer.com Danger of poisoning from ingesting cleaning products. CAUTION! Please adhere to the following points: User at risk! • Store cleaning products away from children and unauthorised per- sons. • Do not swallow the cleaning products. • Never mix cleaning products with other chemicals or acids.
  • Page 10: Risk Of Machine Damage

    • Do not operate the machine if the water supply is blocked. Other- wise, the boilers will not be refilled and the pump will run dry. • Schaerer AG recommends installing a water stop valve (manufac- turer-side) in the water connection to prevent water damage in case of hose breakage.
  • Page 11: Product Description

    Use of this equipment is subject to the "General Terms and Conditions" of Schaerer AG and these operating instructions. In legal terms, any other use is not an intended use. The manu- facturer accepts no liability for damage resulting from unintended use.
  • Page 12: Models

    Product description Models The Schaerer Coffee Art Plus Best Foam™ is available in the following models: • Schaerer Coffee Art Plus Best Foam™ with under-counter milk system • Schaerer Coffee Art Plus Best Foam™ with Centre Milk • Schaerer Coffee Art Plus Best Foam™ with powder system •...
  • Page 13 Product description www.schaerer.com Example Option Description Under-counter grounds disposal The grounds container and the bottom of the coffee machine have a cut-out that is conti- nued through the counter. The coffee grounds are collected in a large container un- derneath the counter.
  • Page 14 Product description Example Option Description Cup dispenser Cup dispenser for approx. 40 cups in two dif- ferent sizes. Ø 60 - 90 mm Coin changers Coin changer with MDB interface. Up to 2 coffee machines can be connected. Up to 99 different sales prices can be set.
  • Page 15: Technical Data

    Product description www.schaerer.com Example Option Description Swan neck For dispensing coffee into pots. High feet If needed, the coffee machine can be placed on high feet. Trolley Together with a drinking water and a waste water tank, the trolley allows the coffee ma- chine to become a mobile unit.
  • Page 16: Serial Plate

    In case of any modifications of the units that have not been approved by Schaerer, this declaration is rendered invalid. The following harmonised standards have been applied. For proper implementation of the requirements, a quality man- agement system certified in 2008 by DEKRA Certification GmbH in accordance with SN EN ISO 9001 is applied.
  • Page 17 Product description www.schaerer.com For CE conformity Machinery Directive 2006/42/EC EMC Directive 20014/30/EU • EN 60335-1: 2012 • EN 55014-1: 2006 • EN 60335-2-75: 2004 • EN 55014-2: 1997 • EN 62233: 2008 • EN 61000-3-2: 2014 • EN 61000-3-3: 2013...
  • Page 18: Installation And Commissioning

    Installation and commissioning Installation and commissioning Setting up machine Location The location where the coffee machine is set up must meet the conditions specified be- CAUTION! low. The coffee machine may be damaged if these conditions are not met.
  • Page 19: Connection Values

    • Schaerer AG does not recommend using an extension cord. If an extension cord is used despite this (minimum cross-section: 1.5 mm²), please comply with the manufacturer’s specifications for the cable (operating instructions) and with locally applicable regulations.
  • Page 20: Water Connection/Drain

    (so that the water is able to drain). The "Water quality" supplementary instructions include information on recording the water val- ues and using filter equipment. The supplementary instructions can be requested from Schaerer AG or downloaded directly from the MediaCentre on the website (http://www.schaer- er.com/member). Connection values Recommended: 0.1 –...
  • Page 21: Disassembly And Disposal

    Installation and commissioning www.schaerer.com Disassembly and disposal The coffee machine must be disposed of correctly in conformity with local and legal regula- tions. ► Contact your service partner. BASCAP_BF_EN V04 | 08.2019...
  • Page 22: Operation

    Operation Operation Incorrect use may damage the touch screen. CAUTION! Never use force, strong pressure or sharp objects when pressing on the display. Risk of machine damage! Check before switching on ► Before switching on the coffee machine, check whether the following conditions are ful- filled.
  • Page 23: Switching On Coffee Machine (Touch Screen)

    Operation www.schaerer.com Switching on coffee machine (touch screen) ► Switch on the machine using the [ ] field.  The machine starts and warms up (see information in Quick Info at top right). Service menu The machine must be switched on. The following submenus and functions are contained in the "Service"...
  • Page 24: Optional Accessories

    Operation Optional accessories Option 1: Cup warmer ► Switch on the cup warmer unit via the main switch (1).  The press switch lights up. Option 2: Cooling unit for the cold milk system The refrigerator model FG12 is suitable for an ambient temperature of max. 43 °C. This corre- sponds to climate class T or 5.
  • Page 25: [Barista Silver] Standard

    Operation www.schaerer.com [Barista Silver] standard max. 4 groups with max. 9 beverages can be configured in [Barista Silver] mode. Max. 12 bev- erages are possible without pre-selection and beverage groups. ► Select [Barista Silver] in the "Configuration" - "Screen layout" - "Screen design" menu.
  • Page 26 Operation Option 3: Self-service In order to operate the machine with the "Barista Silver" design in Self-service mode, only the beverage preselection must be deactivated. The pre-selection must be deactivated under "Configuration - General parameters - General pre-select". Access only possible with the SERVICE card.
  • Page 27: Control Fields

    Operation www.schaerer.com Control fields The following elements in the main window depend on the machine state: Symbol Description Groups In "Barista Silver", there are max. 4 groups that can be selected. Each group can hold max. 9 beverages. Selecting a beverage group shows the corresponding beverage page with the beverages stored there.
  • Page 28: Beverage Selection With Groups

    Operation Symbol Description Back The [Back] field returns the user to the previous page and is located in the top right corner in the display. Info The [Quick Information] field at the top right is activated in the [Service] field of the Quick Menu.
  • Page 29: None (All Beverages On One Page)

    Operation www.schaerer.com • 1) Selection of group and from the beverages stored in the group. • 2) Optional when with flavour [Selection] • 3) Beverage dispensing ► Configure all beverages in the "Beverage configuration". ► Select from the [Beverages with groups] selection list in the "Screen layout" menu.
  • Page 30 Operation ► Select [Barista Silver] in the "Screen design" parameter. ► Select [Options before beverage selection] or [Options after beverage selection] in the "Group selection" parameter. ► Set the required number of beverages to be displayed in the "Number of beverages per group"...
  • Page 31: Self-Service

    Operation www.schaerer.com Option 2: Options after beverage selection Beverages are selected via the beverage page - in the next step, the group is selected (e.g. small - medium - large + flavour) • 1) Selection from beverage page • 2) Group selection •...
  • Page 32: Filling And Connecting

    Operation Filling and connecting Coffee beans Rotating grinding gauges in the grinder are an injury hazard. CAUTION! Never reach into the bean hoppers while the coffee machine is switched on. User at risk! Filling the bean hopper with foreign objects can cause jamming or destruction of the CAUTION! grinder.
  • Page 33: Coffee Machine Powder

    Operation www.schaerer.com ► Place the milk container into the cooling unit. ► Hang the hose into the container.  The hose end must be in contact with the container floor. ► Close the door. Coffee machine powder Improper use can damage the machine.
  • Page 34: Coffee Beverages

    Operation There is a risk of trapping fingers when adjusting the automatic and manual beverage CAUTION! outlet. Risk of trapping When adjusting, make sure your hands are in a protected position. fingers! The outlet height can only be set by a service technician.
  • Page 35: Hot Water

    Operation www.schaerer.com  The beverage is dispensed. ► Remove the cup after the beverage has been dispensed. Hot water Dispensing of hot water can be preset as follows using the SERVICE card: CAUTION! • [Hot water] button with the "Start-stop" function.
  • Page 36: Steam

    Operation Steam ► Place the cup/container beneath the steam wand. CAUTION!  The tip of the steam wand must be completely under the surface of the milk. Hot steam! ► Press the [Steam] button. ► After steam dispensing is finished, remove the cup/container.
  • Page 37: Double Beverage

    Operation www.schaerer.com  The pre-selected beverages are deleted.  The current beverage is fully dispensed. ► Pressing [ ] again will also end the current dispensing process prematurely. Double beverage If the option is configured, you can press the [2 x] button to dispense two beverages at once.
  • Page 38: Transport Conditions

    Operation Transport conditions Transporting the coffee machine incorrectly can result in injuries. CAUTION! Observe the general regulations for health and safety. User at risk! ► Before moving the coffee machine, it is essential that you detach the drinking water supply, power supply and waste water outlet.
  • Page 39: Switching Off

    Operation www.schaerer.com Display message Cause What to do Add ground coffee • [DECAF] field has been pressed in order to ► Add ground coffee to dispense a decaffein- dispense a decaffeinated beverage. ated beverage. • The inlet for ground coffee and cleaning tab- ►...
  • Page 40: Cleaning

    Cleaning products Use of incorrect cleaning products may damage the machine. CAUTION! Use only cleaning products for daily and weekly cleaning that are recommended by Risk of machine Schaerer AG. damage! BASCAP_BF_EN V04 | 08.2019...
  • Page 41: Cleaning Powder For The "Milkpure Powder" Milk System

    Cleaning www.schaerer.com Before using a cleaning product, read the information on the packaging and the safety data sheet carefully. If a safety data sheet is not available, please request it from your sales partner. Cleaning tablets for coffee system Application...
  • Page 42: Cleaning Options

    Cleaning Option 4: Mandatory cleaning instructions The cleaning instructions appear at the set time. The mandatory cleaning is activated after a specific time if the scheduled cleaning is not performed despite the instruction on the display and a beverage has been supplied since the last cleaning. Once the mandatory cleaning is active, beverage dispensing is blocked or the cleaning program is started and can only be ex- ited again by completing the cleaning.
  • Page 43: Daily Cleaning

    Cleaning www.schaerer.com Option 1: Start-up flush (cannot be deactivated) Hot rinsing is triggered as soon as the operating temperature is reached after starting the ma- chine. A warning message appears on the display. Option 2: Shutdown flush (cannot be deactivated) Before the machine is switched off, a hot rinsing cycle is performed.
  • Page 44: Milk Container

    Cleaning ► Press the [ ] field.  The selection list appears. ► Press the [Cleaning touch screen] field.  Touch screen is deactivated for 30 sec.  The display no longer reacts to input. ► Clean the touch screen using paper towels and a commercially available glass cleaner.
  • Page 45: Automatic Beverage Outlet

    Cleaning www.schaerer.com See also "Safety notes" - "Hygiene rules" - "Milk". Automatic beverage outlet There is a risk of scalding during cleaning of the automatic beverage outlet and its out- CAUTION! let protection. Hot fluid! Do not come into contact with hot water. Only use a cleaning brush with a long handle.
  • Page 46: Flavour Point (Option)

    ► Clean the Flavour Point interior with hot water and a household cleaner. ► Return bottles to the Flavour Point. See also "Safety notes" - "Hygiene rules" - "Syrup". See also "Schaerer Coffee Art Plus with Flavour Point" under "As needed" in the "Cleaning" chapter.
  • Page 47: Schaerer Coffee Art Plus Mit Pulversystem (Option)

    Cleaning www.schaerer.com Schaerer Coffee Art Plus with powder system (option) Schaerer Ltd. P.O. Box 336 See also "Precautionary measures" and "Cleaning" in the operating instructions. There is a risk of scalding in the dispensing area of beverages, hot water and steam.
  • Page 48 Cleaning Powder system cleaning as needed Open lock. Remove and clean funnel above the Lift cover in the centre (1) and push mixer. down (2). Remove powder container. Remove stubborn residue with a clean- Discard the remaining powder. ing brush.
  • Page 49: As Needed

    Cleaning www.schaerer.com As needed Flavour Point (option) There is a risk of scalding in the area where beverages, hot water and steam are dis- CAUTION! pensed. User at risk! Never reach under the dispensing points while the machine is dispensing or during cleaning.
  • Page 50 Cleaning Cleaning ► Visual inspection of the beverage outlet without protection. ► In exceptional cases, clean the unprotected outlet with a brush and fresh water. ► Thoroughly clean the removed outlet protection separately with fresh water. Installation ► Place the outlet protection on the back of the beverage outlet (Fig. 1).
  • Page 51: Haccp Cleaning Concept

    HACCP cleaning concept When installation, maintenance, care and cleaning are performed properly, Schaerer AG cof- fee machines satisfy the conditions of HACCP requirements. If the coffee machine is not cared for and cleaned properly, the dispensing of milk bev- CAUTION! erages will become a health hazard in terms of food hygiene.
  • Page 52: Service And Maintenance

    Risk of machine Inform the service partner as soon as possible after the maintenance message appears. damage! Option 1: Schaerer Coffee Art Plus TouchIT: After 55,000 beverages are dispensed. Option 2: Further maintenance intervals applicable to all devices: Safety valves: every 12 months.
  • Page 53: Programming

    Programming www.schaerer.com Programming Navigation Symbol Description Stops/cancels dispensing of a beverage Back to previous window Save settings that have been made Delete / set a value to zero Dispense test beverage in the beverage settings mode. This field is used to start the dispensing of a test beverage. After dis- pensing, information about the dispensing time and the brewing time is displayed.
  • Page 54: Setting Examples

    Programming Setting examples Enabling/Disabling parameters ► Press the field next to the corresponding parameter.  Field on right side and green = parameter enabled.  Field on left side and grey = parameter disabled. Selection list ► Press the arrow next to the corresponding parameter.
  • Page 55: Parameters With Numbers

    Programming www.schaerer.com Parameters with numbers ► Press on the corresponding text field.  The number pad appears. ► Enter numbers using the number pad. ► Confirm input with [  The number pad closes. Standby quick menu Displaying information, settings and statistics in standby mode: ►...
  • Page 56: Entering The Programming Level

    Programming Entering the programming level The programming level requires a CHEF (or SERVICE) card. Inactive parameters are only accessible with the SERVICE card. ► Start machine. ► Insert the CHEF card into the card reader.  The CHEF card menu opens.
  • Page 57 Programming www.schaerer.com Parameters: TouchIT configuration Display text Setting range Description Calibrate display – Calibrating display: During calibration, a cross appears on different positions of the display. ► When the cross appears on the display, press and hold it until the calibration procedure is finished.
  • Page 58 Programming Parameters: TouchIT configuration Display text Setting range Description Screensaver timeout 0-999 sec Sets period of time that must expire before a selected screen saver picture is displayed on the Touch Screen. ► Make the time setting.  The "Screen saver picture" parameter appears.
  • Page 59: Counters And Statistics

    Programming www.schaerer.com Counters and statistics The "Counters and statistics" menu contains the following items and information: • Machine and daily counters • Beverage counter • Service counter • Errors and cleaning statistics The contents of the submenu are described in this chapter.
  • Page 60 Programming Parameters: Counters and statistics Display text Setting range Description Beverage counter Lists all beverage counters. The following counters are listed: • Daily dispensed products • Total dispensed products Beverage counters can only be cleared using the SERVICE card.
  • Page 61: Beverage Configuration

    Programming www.schaerer.com Parameters: Counters and statistics Display text Setting range Description Service counter (last service) Enter the date of the last service that was performed. ► Select a date range: day, month or year. ► Enter the date using the arrow buttons (up/down).
  • Page 62: Dispensing A Test Beverage

    Programming  Settings for the desired beverage are displayed. ► Make the setting. ► Save the setting. The beverage settings contain the following menu items: • Coffee settings • Milk mix settings • Milk settings • Foam settings •...
  • Page 63: Milk Settings

    Programming www.schaerer.com Parameters: Coffee settings Display text Setting range Description Water volume 1–600 ml Defines the water quantity for the selected beverage. Standard values are: 25 ml (Ristretto) 35 ml (Espresso) 110 ml (Coffee) 35 ml (Cappuccino) 35 ml (Milk coffee) 35 ml (L.
  • Page 64: Choco Settings

    Programming Choco settings Parameters: Choco settings Display text Setting range Description Choco quantity 40-999 ml This setting defines the choco quantity for the beverage. The standard setting is 100 ml. "Choco + milk" is selected in "Powder system" under "Sy- stem Parameters".
  • Page 65: Flavour Settings

    Programming www.schaerer.com Flavour settings Flavour settings parameter Display text Setting range Description Flavour dosing time 1 0-60.0 sec Defines the dosing time for the flavours on pumps 1, 2, 3 and 4. Flavour dosing time 2 The standard setting is 0.0 sec.
  • Page 66: Automatic Timer

    Programming Parameters: System settings Display text Setting range Description Setting clock ► Select the [Set clock] field. ► Select hour or minutes and set time using the arrow but- tons. Set date ► Select the [Set date] field. ► Select day, month or year and set date using the arrow buttons.
  • Page 67: View Mode

    Programming www.schaerer.com View mode Screen design parameters Display text Setting range Description View mode Barista Silver / Operator / Self- ► Select the desired design and confirm. service  The selected design will be activated after the ma- chine is restarted.
  • Page 68 Programming The following file formats are supported: • JPEG (.jpg) image compression is possible. • BMP (.bmp) colour depth max. 8 bits. • PNG (.png) for images with transparent areas. • GIF (.gif) good lossless compression. • MPEG-2 (.mpeg) video compression possible.
  • Page 69: Troubleshooting

    Troubleshooting www.schaerer.com Troubleshooting General troubleshooting procedure: ► Switch the coffee machine off and, after several seconds, on again.  In most cases, the fault will be eliminated automatically. ► Repeat the steps that led to the fault. If the fault occurs again: ►...
  • Page 70 Troubleshooting Display message Cause What to do Brewing unit current fault • PC board faulty. ► Contact your service partner. • Electronics defective. Brewing motor overcurrent • Brewing unit is consuming too ► Contact your service partner. much power (over 4 A).
  • Page 71: Errors Without Display Message

    Troubleshooting www.schaerer.com Errors without display message Fault Cause What to do Display dark • Machine is not connected to the ► Check whether the machine is connected mains supply. to the mains supply. • Machine is not switched on. ► Check whether the machine is switched ►...
  • Page 72: Precautionary Measures

    Precautionary measures Precautionary measures Cleaning products Application Danger of poisoning from ingesting cleaning products. CAUTION! Please adhere to the following points: User at risk! • Store cleaning products away from children and unauthorised persons. • Do not swallow the cleaning products.
  • Page 73: Hygiene Regulations

    Precautionary measures www.schaerer.com Hygiene regulations Water Improper handling of water can cause health problems. CAUTION! Please adhere to the following points: User at risk! • The water must be uncontaminated. • Do not connect the machine to pure reverse osmosis water or other aggressive types of water.
  • Page 74: Automatic Machine Powder/Instant Powder

    Precautionary measures Automatic machine powder/instant powder Improper use of automatic machine powder can be hazardous to health! CAUTION! Please adhere to the following points: User at risk! • Check the packaging for damage before opening. • Do not fill the machine with more automatic machine powder than will be needed for one day.
  • Page 75: Liability

    Schaerer AG service partner, a represent- ative thereof, or other authorised persons. Schaerer AG must be notified in writing of any defects with 30 days. For hidden defects, this period is extended to 12 months from the date of installation (work report, handover report), but no longer than 18 months after the product leaves the factory in Zuchwil.

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