Troubleshooting (Windows); Choosing The Correct Usb Cable; Getting Help; Readme, Knowledge Base, Technical Support - Native Instruments Komplete Audio 6 Manual

▪ If the driver is not installed, you can install it as described in chapter
PLETE AUDIO 6.
▪ If the device is not recognized, check your USB 2.0 connection as described in chapter
↑7.3, Troubleshooting
7.3

Troubleshooting (Windows)

If you use a computer running Windows and experience problems, please see this Knowledge
Base article:
http://www.native-instruments.com/en/support/knowledge-base/show/800/ni-audio-interface-
troubleshooting-guide-windows/
7.4

Choosing the Correct USB Cable

If your device repeatedly loses USB connection to the computer or behaves otherwise erratical-
ly, make sure you are using a suitable USB 2 cable. To learn how to identify USB 2 cables,
please see this Knowledge Base article:
http://www.native-instruments.com/en/support/knowledge-base/show/2085/choosing-the-cor-
rect-usb-cable-for-your-ni-hardware-device/
7.5

Getting Help

Native Instruments provides various sources of support and information.
7.5.1

Readme, Knowledge Base, Technical Support

Readme
Always read the "Readme" file found on the installation CD. It contains important information
and all last minute changes that could not be included in this manual.
(Windows).
Troubleshooting
Troubleshooting (Windows)
↑2, Installing KOM-
KOMPLETE AUDIO 6 - Manual - 52