Before Calling Agilent Technologies; Check The Basics - Agilent Technologies PSA Series Getting Started Manual

In Case of Difficulty

Before Calling Agilent Technologies

Before Calling Agilent Technologies

Check the Basics

❏ Is there power at the receptacle?
❏ Make sure there is no disk in the front-panel disk drive.
❏ Is the analyzer turned on? Check to see if the green LED above the power
❏ If other equipment, cables, and connectors are being used with your spectrum
❏ Review the measurement procedures being performed when the problem first
❏ If the analyzer is not functioning as expected, return the analyzer to a known
NOTE Some analyzer settings are not affected by a Preset. If you wish to reset the
analyzer configuration to the state it was in when it was originally sent from the
factory, press
green
❏ Is the measurement being performed, and the results that are expected, within
❏ If the analyzer is not communicating through the LAN connection, check for
The analyzer must be powered on with the LAN already connected in order to
NOTE
recognize the LAN port.
❏ To meet specifications, the analyzer must be aligned. Either the Auto Align
❏ Perform an Alignment. Press
❏ If the previously performed alignments did not resolve the problem, press
❏ Is the analyzer displaying an error message? If so, refer to the Instrument
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switch is on. Also, listen for internal fan noise to determine if the analyzer
cooling fans are running.
analyzer, make sure they are connected properly and operating correctly.
appeared. Are all of the settings correct?
state by pressing Preset
System , Power On/Preset
Preset key on the front panel.
the specifications and capabilities of the analyzer? Refer to the Specifications
guide for your analyzer.
the presence of blinking yellow LEDs on the rear panel LAN connector. If the
Rx (receive) LED is not blinking, check the LAN cable and LAN integrity.
(On) feature must be selected (press
the analyzer must be manually aligned at least once every 24 hours, or
whenever the temperature changes more than 3°C. When
selected, the AA screen annotation appears on the left edge of the display.
, ,
System Alignments Restore Align Defaults
,
Alignments Align All Now
Messages and Functional Tests manual.
, and Factory Preset (if displayed).
, Preset Type, Factory
,
System Alignments
,
System Alignments
. Then press
.
. Then press the
, , ), or
Auto Align On
, is
Auto Align On
, .
Align All Now
,
System
Chapter 6