Universal Remote Control MSC-400 Programming Manual page 89

TROUBLESHOOTING
PROBLEM
Power
MSC-400 wil not Power up
MSC Does Not Receive RF Commands From Remote
RFX-250 Connection/Location
RFID Configuration
Remote Configuration
MSC Does Not Output IR Commands
Connected Device Configuration
IR Emitter Connection
MSC Does Not Output RS232 Commands
Connected Device Configuration
RS232 Cable Connection
Voltage Sensor
MSC does not detect voltage sensor
Video Sensor
MSC does not detect video sensor
Video Sensor Status does not turn
OFF
Troubleshooting
SOLUTION
a) Confirm connection of Power Adapter to MSC at an unswitched AC
outlet.
b) In a Master/Slave system, both Controllers must have their own power
supply.
a) Confirm proper connection of RFX-250(s) to MSC-400
b) Reposition RFX-250 if RF LED is flickering or illuminated to improve
reception.
Confirm configuration of RFIDs in both MX/TX Editor for
remote and MSC Editor for MSC-400.
a) Confirm remote programming in RF Setup for IR & RF Output.
b) Confirm device command programming
c) Confirm Macro Trigger programming
a) Confirm IR Command programming for Connected Devices
b) Confirm IR Port Configuration for Connected Devices
c) Confirm RFID Configuration when Ports 7-12 are used for IR
a) Confirm emitter connection to assigned IR Port
b) Confirm emitter is properly positioned over IR eye on controlled
device
c) Adjust IR output level
a) Confirm RS232 Command programming for Connected Devices
b) Confirm RS232 Port Configuration
c) Confirm Serial Port Settings have been downloaded to the MSC-400
a) Confirm connection to proper RS232 Port
a) Confirm sensor connection to sensed device
b) Confirm control voltage from sensed device
c) Confirm sensor connection to proper Sensor Port on MSC-400
d) Confirm Sensor Port Configuration
a) Confirm sensor connection to sensed device
b) Confirm composite video output from sensed device
c) Confirm sensor connection to proper Sensor Port on MSC-400
d) Confirm Sensor Port Configuration
a) Confirm sensed device composite video turns OFF in standby and is
not outputting a black screen or other video signal
81
M
S
C
4
0
0
M
A
S
T
E
R
S
Y
S
T
E
M
C
O
N
T
R
O
L
L
E
R