Sungrow SG2KTL-S User Manual page 70

9 FAQ for SolarInfo WiFi User Manual
No. 1004: Communication strength is weak (Installation notice)
Applicable: All
Fault type: Improper installation method
Question description: Signal strength bar is less than one
Solution:
1) Make sure the device is at least 30CM higher than the floor
2) Make sure the device is at least 40CM from the wall
3) Make sure the device is installed internally between the PC cell or installation
frame and the ground
4) Make sure the device is parallel to the external antenna of the Router and vertical
as possible
5) Device is not covered by metal or reinforced concrete.
6) Installation position is shown below:
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