Troubleshooting Guide - Taylor C801 Operating Instructions Manual

Section 7
PROBLEM
1. Grill will not heat.
2. One heat zone will not heat.
(A fault message will be
displayed.)
4. One heat zone is overheating.
(The cook display will be blank
and illuminated in red.)
5. The upper cook surface will not
stay in the raised position.
6. Product is under-cooked,
overcooked, or cooking unevenly.

Troubleshooting Guide

Troubleshooting Guide
PROBABLE CAUSE
a. Circuit breaker is tripped.
b. Master Power Switch (reset) is in
the OFF position.
c. Master Power Switch is faulty.
d. A cook mode button has not been
pressed. The grill is still in the
IDLE mode.
a. Heater is faulty.
b. The thermocouple is faulty.
c. Thermo overload is faulty.
a. Thermocouple is faulty.
a. Defective springs.
a. Release material sheet is worn.
b. The adjustable platen handle is in
the wrong position.
c. Heat zone is not heating.
d. Upper cook surface has carbon
build-up.
e. An incorrect item was placed on
the lower cook surface (example:
4 oz. patty placed in 2 oz. cook
position).
36
REMEDY
a. Reset the circuit breaker.
b. Place the Master Power Switch in
the ON position.
c. Contact a service technician.
d. Press the appropriate cook mode
button (COOK ONLY or COOK &
STAGE).
a. Contact a service technician.
b. Contact a service technician.
c. Contact a service technician.
a. Contact a service technician.
a. Contact a service technician.
a. Replace the release material
sheet.
b. Place the adjustable platen handle
in the correct position
(2 oz. or 4 oz.).
c. Contact a service technician.
d. Closing procedures must be
followed to remove carbon
build-up.
e. Place the item on the proper lower
cook surface.
C801/C801R/F802/P802/C803/C803R/C804