Troubleshooting; Overview - Thermo Scientific Dionex UltiMate 3000 Series Operating Instructions Manual

6 Troubleshooting

6.1 Overview

The following features help you to identify and eliminate the source for problems that may
occur during the operation of the SRD or UltiMate 3000 system.
Status LEDs
The status LEDs (light emitting diodes) on the front panel display provide a quick visual
check of the operational status of the SRD. They indicate whether the SRD is turned on and
operating properly (→ page 13).
Messages
If the SRD is operated from a pump of the UltiMate 3000 system and if a fault or error is
detected during the operation of the SRD, a message appears on the front panel display of the
pump. Check the Messages on the Pump Display section for recommended courses of action
(→ page 40). If the pump is operated from Chromeleon, a message is also displayed in the
Chromeleon Audit Trail.
Tip:
For information about operating problems that might occur during the
operation of an UltiMate 3000 system, see Operating Problems
(→ page 41).
Diagnostics Test
When the SRD is operated with the pump of an UltiMate 3000 system and when the pump is
operated by Chromeleon, you can check the performance of the SRD degasser from
Chromeleon (→ page 35). If the test fails, check the Chromeleon Diagnostics Message
section for a short description of possible causes along with recommended courses of action
(→ page 40).
If you are unable to eliminate a problem following the instructions given here, contact
Thermo Fisher Scientific Service for Dionex HPLC Products.
Operating Instructions
UltiMate 3000 Series:
SRD-3x00 Solvent Racks
Page 39