Certificates and support
B.1
Certificates
You can find certificates on the Internet at online support portal
processinstrumentation/certificates) or on an included DVD.
B.2
Technical support
If you have any technical questions about the device described in these Operating Instructions
and do not find the right answers, you can contact Customer Support:
● Via the Internet using the Support Request:
● Via Phone:
– Europe: +49 (0)911 895 7222
– America: +1 423 262 5710
– Asia-Pacific: +86 10 6475 7575
Further information about our technical support is available on the Internet at
Local contact person (http://www.automation.siemens.com/partner)
Service & Support on the Internet
In addition to our documentation, we offer a comprehensive knowledge base online on the
Internet at:
Technical support (http://support.automation.siemens.com/WW/view/en/16604318)
There you will find:
● The latest product information, FAQs, downloads, tips and tricks.
● Our newsletter, providing you with the latest information about your products.
● Our bulletin board, where users and specialists share their knowledge worldwide.
● You can find your local contact partner for Industry Automation and Drives Technologies
in our partner database.
● Information about field service, repairs, spare parts and lots more under Services.
Additional Support
If you have additional questions about the device, please contact your local Siemens
representative and offices at:
Support request (http://www.siemens.com/automation/support-request)
FST020 IP65 NEMA 4X
Operating Instructions, 09/2017, A5E41425845-AB
Service and support (http://www.siemens.com/automation/service&support)
B
(http://www.siemens.com/
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