Valuable Help From You For Troubleshooting - Dascom DC-7600 User Manual

Dascom DC-7600
Display
Printer Card
Jam
Magnetic?
Card Jam
Wait Temp
***℃
RFID_AUTH_E
RROR
Call Support
Contact your reseller's service support team if you find errors not listed
above. Please inform Error Code displayed on the lower right of the LCD.

5.2 Valuable Help from You For Troubleshooting

Help us identify the following for us to resolve your problem(s):
The version number of the software installed.
•
You can confirm the version number of driver installed in your Microsoft Windows PC as follow
•
steps:
○
1 P ress the start button in the lower left corner of the Windows taskbar to select the printer and fax.
A E A
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2 S elect the printer, double clicks.
A E A
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3 Select the printing preferences on the printer menu.
A E A
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4 T urn to the card TAB, then click the version.
A E A
Solution
If the fault is not cleared after initialization, turn the rollers manually to clear
jammed card
Do not turn off power. Open the front cover. Turn the rollers to clear jammed
card. Close the front cover. Press SET Key to clear this warning and the printer
will resume previous printing after initialization。
Pressing SET as LCD display.The error may be corrected after initialization
and printing resumes. If initialization cannot clear the fault, manually turn
the rollers to clear jammed card.
Wait for the printer to warm up to its operating temperature.
Check if genuine ribbon is used. Next, check if the ribbon has an RFID ring.
Press SET as the LCD shown to initialize the printer.
Contact your reseller's service support team to report Error Code(s)
displayed on the lower right.
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User Guide V1.0