FibberservCL FSSEG-X3 User Manual page 4

4. FAQ
Q1. How to reset the ZigBee network?
Note: If you reset the ZigBee network, all the ZigBee devices paired with the gateway will be
A1: Press the "Z" button and the reset button (use a pin key tool) at the same time simultaneously to
reset the ZigBee network. If the reset is successful, the LED indicator will flash purple five times.
Q2. How to reset the Wi-Fi network?
Note: if you reset the Wi-Fi network, all the Wi-Fi settings will be cleared, but the ZigBee pairing
information will be maintained.
A2: Press the Wi-Fi button and the reset button (use a pin key tool) at the same time simultaneously
to reset Wi-Fi network. If the reset is successful, the LED indicator will flash purple five times.
Q3. How to restart the Smart Gateway?
A3: Use a pin key tool to press the reset button to restart the gateway.
Q4. How to return the Smart Gateway to default factory settings?
Note: if the gateway is returned to default factory settings, all the data stored including the ZigBee
pairing information and Wi-Fi settings will be
A4: Use a pin key tool to press and hold the reset button for ten seconds until the LED indicator
flashes purple five times to return the gateway to default factory setting.
Q5. How to add more devices into the gateway?
A5: Tap the "Adding new devices" of the mobile app to allow other ZigBee devices to join its
network.
Tip: You could also press the "Z" button until the blue LED indicator turns solid blue to allow ZigBee
devices to join the network, then set the ZigBee devices into pairing mode following the relevant
user guides.
Q6. How can I use this system locally when the Internet is not available?
A6: As long as your phone is connected to the same Wi-Fi as the Smart Gateway, everything should
work as normal.
Q7. How can I use this system in the place that has no Wi-Fi router?
A7: You can only use the system locally on Android device by following the steps below;
Step 1: Connect your smartphone to the Wi-Fi hotspot of the FSSEG-X3 Smart Gateway which
starts with "ZB" and ends in six digits.
Step 2: Open the mobile app and tap "Direct Link" at the bottom left. Then the app will connect to
your system directly.
SAFETY NOTICE for GATEWAY and ALL DEVICES (listed in this manual)
!
WARNING: Failure to follow these safety notices could result in fire, electric shock, other injuries, or
damage to the device or other property. Read all the safety notices below before using the
Avoid high humidity or extreme temperatures.
•
Avoid long exposure to direct sunlight or strong ultraviolet light.
•
Do not drop or expose the unit to intense vibration.
•
Do not disassemble or try to repair the unit yourself.
•
Do not expose the unit or its accessories to flammable liquids, gases or other explosives.
•
Refer to FCL TRAINING MANUAL - PRODUCT SPECS for Hardware & Software
specifications.
lost.
lost.
device.