Troubleshooting; Power Connections; Data Connections - Extron electronics IPL Pro Series User Manual

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Troubleshooting

Turn on the input devices (DVD players, Blu-ray players, PCs, and other sources), output
devices (display screens, projectors), the IPL Pro control processor, and the PC and
touchpanel. Touch a configured button on the touchpanel.
If an input or output AV device cannot be remotely controlled (does not respond as
expected), check the following:

Power Connections

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Data Connections

1.
2.
3.
The unit name is any name (for example, Room680-IPLProS6 or ConfRmSystem) that
you want to use to label a specific IPL unit. The default is a combination of the product
name and part of the hardware (MAC) address. This can be changed to your choice of
alphanumeric characters and hyphens (-). The following rules apply:
Spaces are not permitted within the name of a unit or at the start or the end of a
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name.
Underscores ( _ ) are not permitted.
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Valid characters are A-Z, a-z, 0-9, and - (hyphen).
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The unit does not distinguish between upper and lower case letters.
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The name cannot start with a number or a hyphen, and it cannot end with a
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hyphen.
Maximum name length is 63 characters.
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Ensure that all devices are plugged in.
Make sure that each device is receiving power. The IPL front panel power LED lights if
the device is receiving power.
Check the cabling connections and make adjustments as needed. The Link LEDs on
the IPL and on the touchpanel or PC should be lit solid green if a network connection
is detected. If these LEDs are not lit, either the cable is faulty or not plugged in, or
the wrong type of cable is being used (see
page 17).
Try to "ping" the unit by entering ping 192.168.254.250 at the command prompt,
or use the IP or web address provided to you by your system administrator. If you get
no response:
Make sure your unit is using the appropriate subnet mask (check with your system
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administrator).
Make sure your PC and network do not have a software firewall program that might
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block the IP address of the IPL unit.
If contact is established with the unit, but the IPL web pages cannot be accessed by
your web browser, verify (via an Internet network options or preferences menu) that
your web browser is configured for direct network connection and is not set up to use a
proxy server.
IPL Pro Series • Software-based Configuration and Control
LAN/PoE (IP) connectors and LEDs on
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