Dongle Upgrade Instructions; Mgc-50/Mgc-100 - Polycom MGC-25 Release Notes

MGC Release Notes - Version 7.0.4
Figure 2: MCU-50 rear panel and Dongle location
The Dongle is backward compatible with current or previous MGC Manager versions.

Dongle Upgrade Instructions

For a major version, such as upgrading from version 5.xx and 6.xx, a new dongle file must
be loaded onto the MCU. To acquire the new dongle file, access the Polycom Resource
Center ("Downloading the Dongle File" on page 10) or contact your next level of support.
Version 7.0.4 requires a new dongle file, and this file should be loaded prior to the upgrade.
You do not need a new dongle when upgrading from version 7.0 to another release within
the 7.x version. The key code for version 7.0 is valid for version 7.0.4.

MGC-50/MGC-100

•
8
LAN
VGA
MOUSE
KEYBOARD
COM1
COM2
ALARMS
Check the serial number of the dongle currently installed on the MCU (on the Dongle,
a white label either on the face or side lists the Serial No.); right-click the MCU icon,
and then click Dongle Information.
The Dongle Information dialog box opens, displaying the dongle's serial number and
the current MCU version.
The serial number displayed in the Dongle Information dialog box should match the
serial number of dongle as it appears in the name of the file sent to you (usually via
e-mail). If the numbers do not match, do not proceed with the upgrade process and
contact support.