How To Make Rma Request (After Sales Service) - IDTECK NEO RF245 User Manual

13. How to Make RMA Request (After Sales Service)

To make the RMA request, the product must be initially registered on IDTECK webpage. After registering the
product, send it to IDTECK RMA Center. Please follow the instructions below:
1. Please register the RMA request via IDTECK webpage.
www.idteck.com 
※ Please refer to the IDTECK webpage for more details.
2. RMA Code will be issued after the RMA Center reviews the RMA request form.
3. Enclose the product along with the RMA Code and send it to IDTECK RMA Center. (Product without RM
A Code is not accepted.)
If you have any questions or problems regarding the RMA services, please contact us using the contact
information below. Friendly representatives at IDTECK are always standing by to provide the best after
sales services
IDTECK Headquarter
5F, Ace Techno Tower B/D, 468, Gangseo-ro,
Gangseo-Gu, Seoul, 07573, Korea
Tel: +82 2 2659 0055
Fax: +82 2 2659 0086
E-mail: webmaster@idteck.com
Website: www.idteck.com
IDTECK Production (RMA center)
5F, 404 (Nae-dong), Sinheung-ro, Wonmi-gu, Buchon-si, Kyonggi-do, 14489, Korea
Copyright@2014 IDTECK All Right Reserved.
Tel: 82-32-671-5642
Fax: 82-32-671-5641
E-mail: webmaster@idteck.com
Website: www.idteck.co.kr
IDTECK Global(America)
1555 Redondo Beach Blvd #100 Gardena, CA 90247
Tel: +1-310-819-8115
Fax: +1-702-421-2488
[Customer Center] → [Technical Service] → [Online RMA] → [RMA Request]
December. 2016 Copyright IDTECK Co., Ltd.
19
User Manual