Troubleshooting; No Image Appears On Screen; Incorrectly Displayed Image - Christie DHD635-GS User Manual

Troubleshooting

If you cannot resolve an issue using the information provided in this section, contact your reseller
or service center.

No image appears on screen

The image does not appear on the screen.
Resolution
• Make sure all the cables and power connections are correctly and securely connected.
See Installation
• Check if the Light Status LED is in Green.
• Make sure you have removed the lens cap and the projector is switched on.

Incorrectly displayed image

The image is partial, is scrolling, or is otherwise incorrectly displayed.
Resolution
If using a PC:
1. On control panel or IR remote keypad, press AUTO.
2. Select My Computer > Control Panel.
3. Double-click Display.
4. Select the Settings tab.
5. Verify your display resolution setting is lower than or equal to WUXGA (1920 × 1200).
6. Click Advanced Properties.
7. If the projector is still not projecting the entire image, change the monitor display:
a. Verify the resolution setting is lower than or equal to WUXGA (1920 × 1200).
b. Switch to the Monitor tab.
GS Series 630-635 User Manual
020-001213-02 Rev. 1 (02-2018)
on page 19 for more details.
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