Interaction Edge Lcd Panel; Introduction To The Interaction Edge Lcd Panel; View The Interaction Edge Lcd Panel; Use The Interaction Edge Lcd Panel Buttons - Interactive Intelligence Interaction Edge Installation And Configuration Manual

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Interaction Edge LCD panel

This section contains the following topics:

Introduction to the Interaction Edge LCD panel ...................................................................................................... 38

View the Interaction Edge LCD panel .................................................................................................................... 38

Use the Interaction Edge LCD panel buttons .......................................................................................................... 38

Navigate the Interaction Edge LCD menus ............................................................................................................ 39
Edit an Interaction Edge field value ...................................................................................................................... 40
Introduction to the Interaction Edge LCD panel
Interaction Edge contains a 20-character, 2-line Liquid Crystal Display (LCD) panel through which you can
view the status of Interaction Edge, settings, menus, and field values.
To the right of the LCD panel are four buttons that you use for viewing current status information, navigating
menus, and editing field values.
View the Interaction Edge LCD panel
The LCD panel displays the following information depending on the state of Interaction Edge:

Power-on screen – This screen is displayed when Interaction Edge is first started. It displays the
Interactive Intelligence logo. In this mode, the LCD buttons are not functional.

Startup screen – The LCD panel displays text messages during the startup sequence. These messages
provide the current status of Interaction Edge during each phase of the sequence. If no errors occur,
these messages are displayed until Interaction Edge reaches the normal runtime state. If there are
errors, the LCD panel displays the error and the startup sequence is halted.

Runtime screen – The LCD panel displays the Interactive Intelligence logo when Interaction Edge reaches
the normal runtime state. In this state, the LCD buttons are enabled and can be used to enter the menu
system.
Use the Interaction Edge LCD panel buttons
To the right side of the LCD panel are four square buttons that enable you to interact with Interaction Edge.
These buttons are active only when Interaction Edge has entered the normal runtime state.
Interaction Edge LCD panel
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