Establish The Ipv4 Address Of Interaction Edge; Use A Dhcp Server To Assign The Interaction Edge Ipv4 Address; Assign The Interaction Edge Ipv4 Address Through The Web Interface - Interactive Intelligence Interaction Edge Installation And Configuration Manual

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5. Opening Spans...
Note:
Initialization of Interaction Edge can take a few minutes.
Once the spans have been opened, the LCD panel displays Interaction Edge and the Interactive Intelligence
logo, which indicate that the system is ready for operation.

Establish the IPv4 address of Interaction Edge

You can use the following methods to assign an IPv4 address to an active Interaction Edge appliance:


Use a DHCP server to assign the Interaction Edge IPv4 address



Assign the Interaction Edge IPv4 address through the web interface


Assign the Interaction Edge IPv4 address through the LCD panel
Note:
If you have trouble establishing an IP address for Interaction Edge, see
network configuration fails?
Use a DHCP server to assign the Interaction Edge IPv4 address
Note:
If your network environment has a DHCP server, Interaction Edge automatically acquires an IPv4
address.
1. Press and briefly hold the upper left LCD panel control button, as shown below. This displays the IPv4
address that was automatically assigned to Interaction Edge when it started.
2. Write down this IPv4 address and enter it in the address field of a web browser to log on to the Interaction
Edge web interface.
Assign the Interaction Edge IPv4 address through the web interface
You can assign a static IPv4 address to Interaction Edge by using the web interface.
Important!
To do this procedure, you must first allow Interaction Edge to receive an IPv4 address through DHCP.
If you do not have a DHCP server in your network, you must assign the IPv4 address through the
procedure, Assign the Interaction Edge IPv4 address through the LCD
1. Connect Interaction Edge to your network using a category 5 (CAT5) or better Ethernet network cable.
2. Start the Interaction Edge appliance.
3. After approximately five minutes, press and hold the upper left LCD panel button to view the IPv4 address
that was assigned by your DHCP server to the Interaction Edge appliance.
Interaction Edge setup
What if Interaction Edge
panel.