Change System Administrator Credentials; Change Ftp Account Credentials - Interactive Intelligence Interaction Edge Installation And Configuration Manual

36

Change system administrator credentials

The system administrator account user name is ADMIN and the default password is 1234. Use these
credentials to log on to the IPMI.
Important!
Interactive Intelligence recommends that you change the administrator account credentials from the
default values to ensure system security.
Important!
The System Administrator Account credentials are not the credentials that you use to log on to the
Interaction Edge web interface. The Interaction Edge web interface uses the credentials that you
define through the Interaction Gateway web interface. For more information, see Interaction Gateway
Administrator's Guide.
1. On a computer, open a web browser and navigate to the IP address of the Interaction Edge appliance.
Note:
The default HTTPS port number for Interaction Edge is 443.
2. When prompted, supply the administrator credentials and select the Log in button.
The Status System page of the Interaction Edge interface is displayed.
3. In the upper right corner of the page, select the Settings icon.
The Settings-System page is displayed.
4. On the left side of the page, select the Administration tab.
The Settings-Administration page is displayed.
5. In the User Name box of the System Administrator Account area, enter a string of characters as the
identifier of this account.
6. In the New Password box, enter a password for this administrative account.
7. In the Confirm New Password box, re-enter the password to ensure that it is set correctly.
8. At the bottom of the page, select the Apply button.

Change FTP account credentials

The default FTP account user name is iguser and the default password is Fetchl0gs.
Important!
Interactive Intelligence recommends that you change the FTP account credentials from the default
values to ensure security.
1. On a computer, open a web browser and navigate to the IP address of the Interaction Edge appliance.
Note:
The default HTTPS port number for Interaction Edge is 443.
2. When prompted, supply the administrator credentials and select the Log in button.
The Status System page of the Interaction Edge interface is displayed.
Optional Interaction Edge configuration