Canon imageClass LBP162dw User Manual page 300

● Turn OFF the power switch, wait 10 seconds, and turn it back ON. If the problem persists, turn OFF the
power switch, disconnect the power cord, and contact your local authorized Canon dealer or the Canon
help line. Be sure to provide the displayed <Ennn-nnnn>.
Use Remote UI to set info. necessary for authentication.
The IEEE 802.1X settings are incorrect.
● Check whether [Login Name] is set correctly.
● Check whether the [Use TLS], [Use TTLS], or [Use PEAP] check box is selected.
● If using TLS, check whether a "key and certificate" is registered.
● If using TTLS or PEAP, check whether a user name and password are set correctly.
Configuring IEEE 802.1X Authentication Settings(P. 170)
Troubleshooting
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