Example 1, Extension Monitoring And Call Pick-Up - Snom D865 User Manual

D865 User Manual

Example 1, Extension monitoring and call pick-up

This feature makes it possible to pick up a call ringing on another extension registered at the same
registrar, for example when the other extension is busy or when the user is absent. The SmartLabel
and the key's LED will also signal when the extension is busy and allow you to dial the number with
one key press when it is not.
The prerequisites for this function are:
◦
It must be supported by the PBX.
◦
The extensions must permit this function. Setting: Phone's web interface > Identity > click
an identity > click SIP > setting Allow incoming extension monitoring. The default is on.
◦
Restricting permission to groups of users by setting an ID: Phone's web interface > Identity
> click an identity > click SIP > setting Extension monitoring group ID: enter an ID (any
character string) into the text field. Note: The first character of the ID must not be a '{' curly
brace.
◦
The extension to be monitored must be programmed onto one of the freely programmable
function keys with LEDs.
1. On the phone's web interface, click Function Keys in the left lateral menu.
2. Click SmartLabel keys (Line keys).
3. Select a page, if necessary.
4. Select a key.
5. Under Context, select "Active" or one of the configured identities from the drop-down list.
6. Under Type, select "Extension" from the drop-down list.
7. In the Number text field, enter the extension number that you want to monitor.
8. Select a display option from the drop-down menu of Short Label Mode. The default is "Icon and
text", i.e., an icon depicting the function on the key and the number or the short label text will be
displayed on the display. name or descriptive text.
9. Select a display option from the drop-down menu of Full Label Mode. The default is "Icon and
text", i.e., an icon depicting the function on the key and the number or the short label text will be
displayed on the display.
10. Optional: In the text fields of Full Label and Short Label, enter a name or descriptive text. If either
one or both of the text fields are empty, the label area will display the number.
Note: On some phones, the short label is a stub that doesn't show icon and/or text.
11. Click on Apply and Save.
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Configuring the Function Keys