Warranty Statement - Chroma Studio Force II 12 User Manual

Warranty Statement

Chroma-Q warrants to the original purchaser, with proof of purchase, that its delivered
products shall be free from defects in material and workmanship under normal use for a period
of 12 months from date of shipment.
Chroma-Q will repair, or at its option, provide an equivalent item or replace, the defective
product during the stated warranty period. This warranty applies only to the repair or
replacement of the product and only when the product is properly handled, installed and
maintained according to Chroma-Q instructions. This warranty excludes defects resulting from
improper handling, storage, installation, acts of God, fire, vandalism or civil disturbances.
Purchaser must notify Chroma-Q in writing within 14 days of noticing the defect. This warranty
excludes field labor or service charges related to the repair or replacement of the product.
The warranty contained herein shall not extend to any finished goods or spare parts from
which any serial number has been removed or which have been damaged or rendered
defective (a) as a result of normal wear and tear, willful or accidental damage, negligence,
misuse or abuse; (b) due to water or moisture, lightning, windstorm, abnormal voltage, harmonic
distortion, dust, dirt, corrosion or other external causes; (c) by operation outside the
specifications contained in the user documentation; (d) by the use of spare parts not
manufactured or sold by Chroma-Q or by the connection or integration of other equipment or
software not approved by Chroma-Q unless the Customer provides acceptable proof to
Chroma-Q that the defect or damage was not caused by the above; (e) by modification, repair
or service by anyone other than Chroma-Q, who has not applied for and been approved by
Chroma-Q to do such modification, repair or service unless the Customer provides acceptable
proof to Chroma-Q that the defect or damage was not caused by the above; (f) due to
procedures, deviating from procedures specified by Chroma-Q or (g) due to failure to store,
install, test, commission, maintain, operate or use finished goods and spare parts in a safe and
reasonable manner and in accordance with Chroma-Q's instructions (h) by repair or
replacement of engines without factory training.
The warranty contained herein shall not apply to finished goods or spare parts which are
sold "as is", as "second-hand", as used", as "demo" or under similar qualifications or to
Consumables ("Consumables" is defined as any part(s) of goods or part(s) for use with goods,
which part(s) of goods or part(s) for use with goods are consumed during the operation of
the goods and which part(s) of goods or part(s) for use with goods require replacement from
time to time by a user such as, but not limited to, light bulbs).
The warranty contained herein shall not apply, unless the total purchase price for the defective
finished goods or spare parts has been paid by the due date for payment.
The warranty contained herein applies only to the original purchaser and are not assignable
or transferable to any subsequent purchaser or end-user.
This warranty is subject to the shipment of the goods, within the warranty period, to the
Chroma-Q warranty returns department, by the purchaser, at the purchaser's expense. If no
fault is found, Chroma-Q will charge the purchaser for the subsequent return of the goods.
Chroma-Q reserves the right to change the warranty period without prior notice and without
incurring obligation and expressly disclaims all warranties not stated in this limited warranty.
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