No Frequency Found State; Ch Description (Channel Description) State - Cisco GS7000 Installation And Configuration Manual

STATE
Power-Up
No Freq Found
Ch Description
Registered
Error

No Frequency Found State

If the SM is in the "No Freq Found" state, it is not receiving a downstream carrier
from the headend controller. This is probably because the SM is in the frequency
scanning mode and has not found a downstream carrier.
Complete the following steps to troubleshoot this condition.
1 Connect a laptop computer running the ViewPort software to the local control
interface USB port on the LCM. See Configuring the LCM Using the PC-based
ViewPort Software (on page 21) for instructions.
2 Use ViewPort to set the RX FREQUENCY (the downstream frequency) on which
the transponder receives commands from the headend. The SM should lock on
the carrier within 30 seconds.
OR
Wait for the SM to find the carrier. This can take up to 24 hours, but commonly
takes only one to two hours.
3 Use a spectrum analyzer and check for a downstream carrier at the receiver test
point. If no carrier is found, check the output of the headend controller. Verify
the cabling from the headend controller to the SM.

Ch Description (Channel Description) State

If the SM is in the "Channel Description" state then:
It is receiving a downstream carrier and is decoding the message.

If the correct messages were received, it knows what reverse frequency it should

use to transmit data back to the headend controller.
OL-29937-01
ERROR LED RECEIVE LED
(RED) (GREEN)
ON ON
OFF OFF
OFF ON
OFF ON
ON OFF
Status Monitor Troubleshooting
HEART BEAT LED
(GREEN)
ON
Constant Fast Flash
(approx. 2 or 3 times/second)
Double Flash/Pause Sequence
(2 flashes/second, then 1
second pause, repeat)
Constant Slow Flash
(approx. once/second)
ON
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