Status Monitor Troubleshooting; Introduction; Sm Transponder Module Indicators - Cisco GS7000 Installation And Configuration Manual

Chapter 5 Troubleshooting

Status Monitor Troubleshooting

Introduction

Like the LCM, the SM also indicates its status through the FAULT and STATUS
LEDs on the front of the module housing. In addition, the SM transponder module
has three more indicator LEDs that provide additional information about the remote
connection, i.e., the transponder status.
Verifying SM Operating State
If communication with the headend controller cannot be established, check the state
of the SM by observing the Heart Beat, Receive, and Error indicator LEDs on the
transponder module. See the next section, SM Transponder Module Indicators, for
a description.
Further troubleshooting, based in LED indications, requires the use of the ViewPort
software.
Complete the following steps to verify the operating state of the SM.
1 Connect a laptop computer running the ViewPort software to the local control
interface USB port on the LCM. See Configuring the LCM Using the PC-based
ViewPort Software (on page 21) for instructions.
2 Verify the current operating state of the SM. Select the SM/LCM module to
display its status parameters. The operating state is indicated under XP
Communications in the Channel Status field.
Note: The possible operating state indications are: "No Frequency Found", "Ch
Description", or "Registered".
3 Follow the troubleshooting procedures in the next sections based on the
indicated operating state.

SM Transponder Module Indicators

The transponder module in the status monitor contains three LED indicators, which
are visible through the front of the status monitor's housing.
Note: See Status Monitor Description (on page 8) for an illustration showing the
LED indicators.
These LEDs are used to indicate the transponder's operating state as described in the
following table.
60 OL-29937-01