Transfer Two Calls On Same Line; Multiple Incoming Alert Calls - Cisco 8941 User Manual

Calling Features
The conference begins.
Step 6 Repeat to add additional participants.

Transfer Two Calls on Same Line

Procedure
Step 1
Verify that you are on an active call (not on hold).
Step 2 Press Transfer.
Step 3 Perform one of the following actions:
• Enter the transfer recipient's phone number.
• Press a speed-dial button.
• Select the call to transfer to from the list of calls on the line.
• Press another line button and select a call from that call list.
Step 4 Wait for the recipient to answer. Or, skip to Step 6 while the call is ringing.
Step 5 You can press Swap to toggle between the two calls.
This allows you to consult privately with the participant on each call before you complete the transfer.
Step 6 Press Transfer again. This step is not required if you are transferring to a call on a separate line that has only
one connected call
The transfer is complete.

Multiple Incoming Alert Calls

If there is a second incoming call on the line while the first call is ringing, the phone screen text changes
according to the total number of incoming calls.
• If there are more incoming calls, press Answer to view all calls on all lines.
• If there is any incoming call on the same line, the phone adds the call to the call list. If you press the
• If there are two simultaneous incoming calls on the phone:
line button, you can view the list of calls on the line.
◦ Press Answer or line button to answer the call.
◦ Press the line button of another line to view the list of incoming calls on that line.
Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
Transfer Two Calls on Same Line
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