How Do I Connect Two Calls And Then Drop From The Line Myself; What Does The Swap Softkey Do; How Do I Cancel A Conference Or Transfer After I Start It - Cisco 8811 User Manual

Frequently Asked Questions
How Do I Connect Two Calls and then Drop from the Line
Myself?
Question

How do I connect two calls and then drop from the line myself?

Answer
When you are on an active call (not on hold), do the following:
1 Press Transfer
2 Press Transfer again. You do not have to wait for the recipient to answer to complete the transfer.

What Does the Swap Softkey Do?

Question

What does the Swap softkey do?

Answer
The Swap softkey allows you to toggle between two calls before completing the transfer or creating a
conference. This allows you to consult privately with the party or parties on each call before combining the
calls into a conference.

How Do I Cancel a Conference or Transfer After I Start It?

Question
Can I cancel a conference or transfer procedure after I have started it?
Answer
Yes, before completing a conference or transfer, you can press Release or Cancel to cancel it.
and enter the transfer recipient's phone number in one of these ways:
• Press the session button of a held call.
• Enter the transfer recipient's phone number.
• Scroll to a Call History record and press Call.
• Press a speed-dial button.
• Press Speed Dial, enter a speed-dial number or highlight the number you want to call, and press
Speed Dial again.
• Press Active Calls and select a held call. The transfer completes immediately.
Cisco IP Phone 8811, 8841, 8851, 8851NR, and 8861 User Guide for Cisco Unified Communications Manager 10.5

How Do I Connect Two Calls and then Drop from the Line Myself?

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