Cisco 8941 User Manual
Unified ip phone, communications manager express version 9.0 (sip)
Hide thumbs
Also See for 8941:
- User manual (120 pages) ,
- Reference manual (28 pages) ,
- Release notes (16 pages)
Table of Contents
Advertisement
Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified
Communications Manager Express Version 9.0 (SIP)
First Published: November 11, 2011
Last Modified: December 08, 2011
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-25525-01
Advertisement
Table of Contents
Related Manuals for Cisco 8941
Summary of Contents for Cisco 8941
- Page 1 Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) First Published: November 11, 2011 Last Modified: December 08, 2011 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com...
- Page 2 Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks . Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.
-
Page 3: Table Of Contents
Call Forward All (Forward calls, Missed calls, and Voicemail) Call Park Park and Retrieve a Call Using Call Park Park and Retrieve a Call using Assisted Direct Call Park Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01... - Page 4 Add a Personal Directory Entry Dial a Number from Personal Directory Delete a Personal Directory Entry Edit a Personal Directory Entry Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01...
- Page 5 Speed Dial Place a Call with a Speed-Dial Button Switching Between Calls on Different Lines Transfer a Call Video Calls Voicemail Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01...
- Page 6 Contents Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01...
-
Page 7: Overview
Overview This guide provides phone operating instructions and feature descriptions for the Cisco IP Phone multiline models 8941 and 8945. The Cisco Unified IP Phone 8941 has two lines and the 8945 has four lines. • Physical Description of Cisco Unified IP Phone 8941 and 8945, page 1 Physical Description of Cisco Unified IP Phone 8941 and 8945 Your phone provides quick access to your phone lines, features, and call sessions. - Page 8 The Select button on the center of the Navigation pad allows you to select a highlighted item. The Select button is lit (white) when the phone is in power-save mode. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01...
- Page 9 Contacts button Provides access to phone directories such as personal directory, corporate directory, or call history. Phone Speaker Speaker for the phone. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01...
-
Page 10: Phone Screen
Phone handset rest. Phone Screen The way that your system administrator sets up your phone determines what is displayed on your phone screen. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01... -
Page 11: Phone With A Single Line
The timer counts the call duration in minutes and seconds (MM:SS) until the call exceeds 60 minutes. Then the timer counts hours and minutes (HH:MM). Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) -
Page 12: Phone With Multiple Lines
Forward All or NewCall soft keys while you are on a call.) Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) -
Page 13: Power-Save Mode
To turn on the phone display, press any button or pick up the handset. Phone Connections This section shows and describes the connectors on your Cisco Unified IP Phone. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01... -
Page 14: Footstand
If your phone is placed on a table or desk, the footstand can be connected to the back of the phone for a higher or lower viewing angle, depending on your preference. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) - Page 15 Lift the footstand until the connectors snap into the upper slots. Connecting and disconnecting the footstand may require a little more force than you expect. Note Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01...
-
Page 16: Adjusting The Handset Rest
Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab. Return the handset to the handset rest. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) -
Page 17: Operating Your Phone
C H A P T E R Operating Your Phone This section describes how to operate your Cisco IP Phone and includes information on soft keys and phone features. Note Because there are differences in phone and site configurations, not all features described here might apply to your phone. -
Page 18: Soft Key Descriptions
Voicemail, page 36 Soft Key Descriptions Your Cisco IP Phone is equipped with soft keys for call features and options. Soft keys are displayed along the bottom of the LCD screen and activated using the corresponding buttons. Soft keys can change according to the state of the phone. -
Page 19: Ad-Hoc Conference
Ad-hoc Conference An Ad-hoc conference is unscheduled and it happens when the conference creator adds a third party into the call. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01... -
Page 20: Answer A Call
The cBarge feature allows you to create a standard (ad hoc) conference by adding yourself to a call on a shared line. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) -
Page 21: Call History
Press the Delete soft key to delete the Call History screen or press the Cancel soft key to go back to the Call History screen. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) -
Page 22: Delete A Call Record From Call History
To sort by missed calls for the selected line, select the Missed soft key. The Call History screen displays only the missed calls on the selected line. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) -
Page 23: Place A Call From Call History
Select All Lines or the line that you want to view. Step 4 Press the Exit soft key to return to the Call History screen. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01... -
Page 24: View Call Record Details
Call Forward is available as a soft key. See your system administrator for additional information. Call Forward All (Forward calls, Missed calls, and Voicemail) Call Forward allows you to forward calls. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01... -
Page 25: Call Park
During a call, press the Park soft key, then hang up. For the duration of the call, your phone displays the call park number where the system stored the call. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) -
Page 26: Park And Retrieve A Call Using Assisted Direct Call Park
Step 2 Retrieve the call from any other Cisco Unified IP Phone in your network by entering the call park number. If you do not retrieve the call within a certain amount of time (set by your system administrator), a reminder tone will sound on your phone, at which time you can resume the call by pressing the Resume soft key or by retrieving it from another phone. -
Page 27: Call Pickup
If you are on a call when a second call comes in, Call Waiting provides cues to notify you that a new call is ringing on your phone when you are talking on another call, including: Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) -
Page 28: Conference
The conference list displays the following security icons: • nonsecure • authenticated • encrypted • held Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01... -
Page 29: Distinctive Ring
• If you are using a headset, press the Headset button or the EndCall soft key. • If you are using a speakerphone, press the Speaker button or the EndCall soft key. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) -
Page 30: Extension Mobility
Extension Mobility Extension Mobility Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your own. After you sign in to EM, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings. Your system administrator sets up EM for you. -
Page 31: Hunt Group
This sets up a one-way voice path between you and the recipient so you can deliver a short message, regardless of whether the recipient is busy or idle. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) -
Page 32: Missed Call
2 Lift the handset if you are using mute with your speaker phone. The Mute feature does not generate music or a tone. Note Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01... -
Page 33: My Phone Apps
Phone applications allow you to access the following: 1 Accessories 2 Administrator Settings (for system administrators only) 3 Address Book 4 Call History 5 Phone Information Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01... -
Page 34: Phone Contact
7 Services 8 Upgrade Screen Phone Contact The Cisco Unified IP Phone 8941 and 8945 provide you with access to corporate and personal contacts. You may see other directories listed in Contacts. For more information, see your system administrator. Corporate Directory The corporate directory contains corporate contacts that you can access on your phone. -
Page 35: Search For And Dial A Contact While On A Call
Press the Contacts button. Step 2 Sign in to Personal Directory. Step 3 Select Personal Address Book. The Search for an entry screen displays. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01... -
Page 36: Dial A Number From Personal Directory
Press the Delete soft key (you may need to press the More soft key first). Step 7 Press the OKsoft key to confirm the deletion. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01... -
Page 37: Edit A Personal Directory Entry
• First Name • Nickname Step 5 Enter the search criteria information and then press the Submit soft key. The name displays. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01... -
Page 38: Sign In And Out Of Personal Directory
• If you have selected a number from a directory, press the New Call soft key. • If you have selected a number from a directory, press the Line / Headset / Speaker button. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) -
Page 39: Place A Meetme Conference Call
• To place the call on a particular phone line, get a dial tone on that line, then press the Redial softkey. Ring Setting You can change the ring setting per line. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01... -
Page 40: Shared Lines
◦ Your co-worker’s call displays on your screen (unless your co-worker has Privacy enabled). • If you answer the call: ◦ Your line button turns green. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01... -
Page 41: Speed Dial
You can see the person in the other end (remote party) and you can also see yourself on the screen. Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) -
Page 42: Voicemail
1 Forward Calls (highest priority) 2 Voicemail 3 Missed Calls (lowest priority) Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25525-01...