Appe N Dix A: Cust Om E R Su Ppor - Thecus N8900 series User Manual

Appendix A: Customer Support
I f y our Thecus I P st orage is not w orking properly, w e encourage you t o check out
Cha pt e r 6 : Tr ouble sh oot in g, locat ed in t his m anual. You can also t r y t o ensur e
t hat you are using t he lat est firm war e v er sion for your Thecus I P st orage. Thecus is
com m it t ed t o providing fr ee firm war e upgrades t o our cust om er s. Our newest
firm ware is available on our Download Cent er:
ht t p: / / www.t hecus.com / download.php
I f y ou ar e st ill experiencing problem s wit h your Thecus I P st orage, or r equire a
Ret urn Mer chandise Aut horizat ion ( RMA) , feel fr ee t o cont act t echnical support via
our Technical Support Websit e:
ht t p: / / www.t hecus.com / support _t ech.php
Customers in the US should send all technical support enquiries to the US contact window
included in the following web page:
ht t p: / / www.t hecus.com / support _t ech.php
For Sales I nform at ion y ou can e- m ail us at :
sales@t hecus.com
Th a n k you for ch oosing
Th e cus!
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