Ch A Pt Er 6 : Tr Ou Ble Sh Oot In; Forgot My Network Ip Address; Ca N't M A P A N E T W Or K D R Iv E In W In Dow S; Re St Or In G Fa Ct Or Y D E F A U Lt - Thecus N8900 series User Manual

Chapter 6: Troubleshooting

Forgot My Network IP Address

I f you forget y our net w ork I P addr ess and hav e no physical access t o t he sy st em ,
you can find out t he I P address by eit her looking direct ly ont o t he Thecus I P st orage
OLED panel, or by using t he set up wizard t o ret r ieve t he I P of y our Thecus I P
st orage.
1. St art t he Set up Wizard, and it will aut om at ically det ect all Thecus I P st or age
product s on your net w ork.
2. You should be able t o find t he I P address of t he Thecus I P st orage which y ou
have forgot t en in t he D e vice D iscov e r y scr een.
Can't Map a Network Drive in Windows XP
You m ay have pr oblem s m apping a net work drive under t he following condit ions:
1. The net w ork folder is curr ent ly m apped using a different user nam e and
passw ord. To connect using a differ ent user nam e and passw ord, first
disconnect any exist ing m appings t o t his net wor k shar e.
2. The m apped net work drive could not be creat ed because t he following error
has occurr ed: M u lt ip le conne ct ion s t o a se r v e r or sh a r e d r e sou r ce by
t h e sa m e use r , using m or e t h a n one u se r n a m e , a r e n ot a llow e d.
Disconnect all previous connect ions t o t he ser ver or shar ed r esour ce and t ry
again.
To check out exist ing net wor k connect ions, t ype net use under t he DOS prom pt .
You m ay r efer t he URL below for m or e net work m apping inform at ion.
http://esupport.thecus.com/support/index.php?_m=downloads&_a=viewdownload&downloaditemi
d=57&nav=0
Restoring Factory Defaults
From t he Sy st e m m enu, choose t he Fa ct or y D e fa u lt it em and t he Re se t t o
Fa ct or y D e f a ult scr een appear s. Pr ess Apply t o r eset Thecus I P st orage fact ory
default set t ings.
W ARN I N G
Reset t ing t o fact or y default s w ill not erase t he dat a st ored in t he har d
disk s, but WI LL revert all t he set t ings t o t he fact ory default values.
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