Enterasys SSA-T1068-0652 Hardware Installation Manual page 52

Troubleshooting Checklist
Table 3-5 Troubleshooting Checklist (continued)
Problem Possible Cause
Cannot contact the IP address not assigned.
SSA through in-
band management.
Port is disabled.
Host Port policy and/or management
VLAN is incorrectly configured, or
not configured.
No link to device.
Port(s) goes into Loop condition detected.
standby for no
apparent reason.
User parameters Position of Mode switch (7),
(IP address, device Persistent Data Reset, was changed
and device name, sometime before either cycling
etc.) were lost power or pressing the RESET
when the SSA button, causing the user-entered
power was cycled parameters to reset to factory default
or the OFFLINE/ settings.
RESET button was
Clear Persistent Data that was set
pressed.
through Local Management.
3-6 Troubleshooting
Recommended Action
See S-Series Configuration Guide for instructions to assign an IP
address.
Enable port. See S-Series Configuration Guide for instructions to
enable/disable ports.
Verify that a management VLAN exists and that it is associated
with the Host Port.
Refer to the S-Series Configuration Guide for information about
Host Port and management VLAN configuration.
Verify that all network connections between the network
management station and the SSA are valid and operating.
If the problem continues, contact Enterasys Networks for
technical support.
Verify that Spanning Tree is enabled. Refer to the S-Series
Configuration Guide for the instructions to set the type of STA.
Review the network design and delete loops.
If the problem continues, contact Enterasys Networks for
technical support.
Reenter the lost parameters as necessary. Refer to the S-Series
Configuration Guide for the instructions to configure the device.
If the problem persists, contact Enterasys Networks for technical
support.