Troubleshooting Wi-Fi Connections - Dent ELITEpro XC Operator's Manual

changing a Setup Table are not yet available. The Web Server interface is convenient for verifying a
meter is correctly connected by viewing real-time values without needing a PC or laptop.

Using the ELITEpro Mobile App to connect to the ELITEpro XC Access Point
The ELITEpro Mobile App provides access to any ELITEpro XC or SP meter. Use this app in a remote
setting, such as your car or office, to access data from an ELITEpro meter. Once connected with the
meter, you can see real-time data to verify connections and read voltage, current, kW, kVA, PF,
kVAR, and other parameters. You can also see a Phasor plot graph that displays the phase
relationship between voltage and current. See the Mobile App Instruction Guide for information on
how to set up the Mobile app and connect to the logger.

Troubleshooting Wi-Fi Connections

If you are unable to connect to the logger, check the following items:
1) Connect to the logger using a USB connection. From within ELOG, view the logger properties under
Logger > Communication > Logger Properties.
2) Check the signal strength indicator (in percent or dBm) to ensure you have a good signal.
3) Ensure the Wi-Fi section has the proper settings (i.e. correct addresses). Ensure the Wi-Fi module is
active, which can be determined by the "No TCP connection" message. Ensure the blue COMM LED
is not blinking.
4) If you are unable to make a connection, contact DENT Instruments for questions and assistance.
Feature
16 MB
Approximate
Download Time
Range
Access With...
DENT Instruments
ELITEpro
USB Ethernet
4 Min 12 Min
Length of USB Length of
cable network cable
PC + ELOG PC + ELOG or
Mobile App or
Web browser
Appendices
Bluetooth Wi-Fi
22 Min 40 Min
10-100ft 40-100ft
Bluetooth- PC + ELOG or
enabled PC + Mobile App or
ELOG Web browser
127