Canon iPF780 Series Service Manual page 203

Chapter 6
Display message
Cannot adjust optic axis.
Press Online to clear the error.
LFNG XXX XXX XXX XXX
press OK key
CR MOTOR TUNING
ERROR :PRESS OK
CR VIBRATION
ERROR :PRESS OK
CRNG XXX XXX XXX XXX
press OK key
! Cannot calibrate.
Press OK and try calibration again.
Error! E02827
Cannot adjust.
PaprWidth Mismatch.
Plain Paper
ISO A3
Change Paper
Print Anyway
Stop Printing
Wrong paper type.
! Paper position not suitable for
borderless printing
Fix Paper Position
Print With Border
Stop Printing
Borderless printing not possible. Check
supported paper.
Change Paper
Print With Border
Stop Printing
Cannot cut paper.
Lift the release lever and reload the
paper.
Cannot cut paper.
Lift the release lever and reload the
paper.
Media Take-up error.
Check the paper.
Press Online to clear error.
Rewinding error.
Check for jam at indicated position.
Press Online to clear error.
Unknown file.
Check file format.
Turn off printer, wait a while, then turn it
on again.
Unknown file.
Check file format.
Turn off printer, wait a while, then turn it
on again.
6-16
Code* Condition detected
03863000-2824 Optical axis error
03863000-2826 Eccentricity correction error
03863000-282A Carriage identification process NG
Carriage identification process failed.
For service mode.
03863000-282B Carriage abnormal vibration error
Carriage vibration was detected when
performing carriage identification process.
For service mode.
03863000-2831 Printhead registration unadjustable (when
performing CR REG).
03863000-2F34 Color calibration adjustment failure error
03863000-4034 Sensor calibration error
03864001-2E45 Roll media width mismatch: after resuming
suspended job
At start of printing, all of the following
conditions have been met.
- GARO PJL command "ROLLWIDTH"
was used.
- Roll paper has been loaded.
- PJL-specified standard paper width and
the width of loaded roll paper are different.
- [Paper Mismatch Detection] is set to
[Stop].
03864002-2E42 Paper type mismatch
03864004-2409 Borderless printing disabled (physical) :
after resuming suspended job
At start of printing, all of the following
conditions have been met.
- Borderless printing data has been
received.
- Roll paper has been loaded, and the paper
edge opposite to HP is shifted from the
predefined position relative to the
borderless pre-ejection opening by 1mm or
more.
03864004-240A Borderless printing disabled (unsupported
size) : after resuming suspended job
At start of printing, all of the following
conditions have been met.
- Borderless printing data has been
received.
- Roll paper not supporting borderless
printing has been loaded.
03870001-2015 Cutting failure
03870001-2019 Cut failure (during jam occurrence)
03890000-2920 Media take-up unit cannot take up the
media.
03890000-2921 Media take-up unit takes up the media
continuously.
03900001-4042 MIT data transfer failure.
03900001-4049 ROM data for another model has been
transferred.
Action
Check the multi sensor.
Check the head management sensor.
Check to see if paper has not jammed.
Press the OK button to clear the error.
It may essentially be a sensor failure, and the similar
error might be repeated.
Press the OK button to clear the error.
It may essentially be a sensor failure, and the similar
error might be repeated.
Check the paper on which a pattern is printed for smears.
Check the environment for interferences from outside
light.
Clean the printhead.
Perform calibration again, and if the same error occurs,
replace the multisensor.
Check the paper on which a pattern is printed for smears.
Check the environment for interferences from outside
light.
Clean the printhead.
(1) Choose [Print Anyway] to print forcibly.
The paper width setting by PJL command will be
ignored, and printing is executed using the clip size
calculated using the paper width of loaded paper.
If borderless printing is specified at the same time,
borderless printing status will be continued. At this time,
if a borderless printing supported size that is different
from the specified roll paper is loaded, it may end up in
borders in parts other than the top edge and left edge.
(2) Choose [Stop Printing] or press the Stop button to
stop printing.
(3) Choose [Change Paper] or lift the release lever to
change paper.
Check the type of paper that can be fed and reload the
paper.
(1) Choose [Print With Border] and execute a forced
printing.
Borderless printing setting will be ignored and printing
will be executed with default margins. The default
margins vary depending on the specified feeding slot or
paper type.
(2) Choose [Stop Printing] or press the Stop button to
stop printing.
(3) Choose [Fix Paper Position] and fix the position
according to the guidance.
(1) Choose [Print With Border] and execute a forced
printing.
Borderless printing setting will be ignored and printing
will be executed with default margins.
The default margins vary depending on the specified
feeding slot or paper type.
(2) Choose [Stop Printing] or press the Stop button to
stop printing.
(3) Choose [Change Paper] or lift the release lever to
change paper.
Cut paper manually.
Check the cutter.
Check the cutter unit and surrounding parts.
Replace the cutter.
Check to see if paper has not jammed.
Check the media take-up paper detection sensor and
surrounding parts.
Replace the media take-up paper detection sensor.
Verify the validity of MID data before transferring it.
Check supported models for firmware or maintenance
cartridge.