Page 1 TM-200 Online Manual English...
Page 2: Table Of Contents
Contents Using This Online Manual......... . 19 Trademarks and Licenses.
Page 3 Changing Settings from Operation Panel/Web Browser....105 Operations and Touch Screen..........106 Operation Panel.
Page 4 Oversize..............174 Conserve paper.
Page 5 Canon IJ Network Device Setup Utility Screen........
Page 6 Checking Network Status............Checking Wi-Fi Network Status.
Page 7 Manual Banding Adjustment........... . . 367 Fine-Tuning Paper Feed Amount.
Page 8 Specifications..........Specifications.
Page 9 Printing By Setting Print Purpose..........Printing from AutoCAD.
Page 10 Printing Using Canon Application Software........643...
Page 11 Printing Using Canon Application Software........645...
Page 12 The Data lamp on the Operation Panel does not light up........696 The printer does not respond even if print jobs are sent.
Page 13 Installation Problems........... . Removing Printer Software.
Page 14 1058..............782 1061.
Page 15 1570..............815 1571.
Page 16 3317..............848 3331.
Page 17 4932..............882 4933.
Page 18 6933..............915 6940.
Page 19: Using This Online Manual
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment.
Page 20: Trademarks And Licenses
(1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
Page 21 Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
Page 22 2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form. 3.
Page 23 7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor provides the Work (and each Contributor provides its Contributions) on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied, including, without limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE.
Page 24 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Page 25 Use is subject to license terms below. This distribution may include materials developed by third parties. Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 26 TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 6: Cisco/BUPTNIC copyright notice (BSD) ----- Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications.
Page 27 SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 28 FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 29 MIT License Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:...
Page 30 CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. (1) Red Hat Incorporated Copyright (c) 1994-2009 Red Hat, Inc. All rights reserved. This copyrighted material is made available to anyone wishing to use, modify, copy, or redistribute it subject to the terms and conditions of the BSD License.
Page 31 The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
Page 32 The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg. All rights reserved except as specified below. 1. No Warranty -------------- THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Page 33 Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o freetype-devel@nongnu.org Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc.
Page 34 THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS," AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
Page 35: Connecting Device To Printer Directly (Wireless Direct)
Connecting Device to Printer Directly (Wireless Direct) The printer supports "wireless direct" in which you can connect to the printer wirelessly from devices (e.g. smartphone, or tablet) without a wireless router. Switch to "wireless direct" to print wirelessly. Connecting Smartphone/Tablet to Printer Directly (Wireless Direct)
Page 36: Available Connection Methods
Available Connection Methods The following four connection methods are available on the printer. Wi-Fi Connection • With a wireless router • Without a wireless router Wired LAN Connection (Ethernet Cable) USB Connection (USB Cable) Wi-Fi Connection There are two methods for connecting the printer to your device (e.g. smartphone or tablet). One method is to connect using a wireless router, and the other method is to connect without using a wireless router.
Page 37 If you have a wireless router, we recommend using a wireless router. When connecting another device while a device is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. •...
Page 38 Wired LAN Connection (Ethernet Cable) Connect the printer and a hub or router with an Ethernet cable. Prepare an Ethernet cable. USB Connection (USB Cable) Connect the printer and a computer with a USB cable. Prepare a USB cable. • Restrictions...
Page 39: Handling And Use Of Paper
Handling and Use of Paper Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...
Page 40 Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet Basket Using the Basket Media Configuration Tool Guide...
Page 41: Paper
Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...
Page 42: Types Of Paper
Paper." • Method of Updating Supported Paper Paper that is supported by the printer may be newly released on the Canon website. To use newly released paper, register the latest paper information on the printer with the Media Configuration Tool. (See "Updating paper...
Page 43: Paper Sizes
Paper Sizes Rolls Rolls that meet the following conditions are supported. • Outer diameter is 5.9 inches (150 mm) or less • Inner diameter of paper core: 2 or 3 inches • Printing side out Roll Width Printer Driver Roll Paper Width Settings Borderless Printing (*1) 24.00 inches (609.6 mm) 24 in Roll (609.6mm) Recommended(*2)
Page 44 Paper Sizes Dimensions 23.39 x 33.11 inches (594.0 x 841.0 mm) 16.54 x 23.39 inches (420.0 x 594.0 mm) 17.00 x 24.00 inches (431.8 x 609.6 mm) 11.69 x 16.54 inches (297.0 x 420.0 mm) 12.95 x 19.02 inches (329.0 x 483.0 mm) 8.27 x 11.69 inches (210.0 x 297.0 mm) ISO B2 19.69 x 27.83 inches (500.0 x 707.0 mm)
Page 45 Paper Sizes Dimensions 12"x16" 12.00 x 16.00 inches (304.8 x 406.4 mm) 10"x12" 10.00 x 12.00 inches (254.0 x 304.8 mm) 10"x15" 10.00 x 15.00 inches (254.0 x 381.0 mm) US Photo 16"x20" 16.00 x 20.00 inches (406.4 x 508.0 mm) Poster 20"x30"...
Page 46: Using Paper Other Than Genuine Paper And Feed Confirmed Paper
Using Paper Other Than Genuine Paper and feed confirmed Paper When using this printer to print on paper other than genuine Canon paper and feed confirmed paper, use paper that meets the following conditions. Note • For Canon genuine paper/feed confirmed paper, see "Paper Information List."...
Page 47: Printing On Paper Other Than Genuine Paper And Feed Confirmed Paper Using Existing Settings
Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings You can easily print on paper other than genuine Canon paper and feed confirmed paper without making complicated settings by selecting the existing settings provided in the printer control panel and printer driver depending on the media type you are using.
Page 48: Printing On Paper Other Than Genuine Paper And Feed Confirmed Paper By Adding A Media Type
Media Configuration Tool provides a function for adding custom paper for better print quality and improved paper feed properties when printing on paper other than Canon genuine paper/feed confirmed paper than when printing with general-purpose settings. You can use this function to configure settings such as the amount of ink used and the height of the print head according to the characteristics of the paper being used, and thereby realize higher print quality.
Page 49: Updating Paper Information
Media Configuration Tool Guide (macOS) Important • If you are using the Media Configuration Tool, the new Media Information File is downloaded automatically when released on the Canon website. A computer connected to the Internet is required to download the Media Information File.
Page 50: Handling Rolls
Handling rolls Loading Rolls on the Roll Holder Loading Rolls in the Printer Changing the Type of Paper Specifying the Paper Length Removing the Roll from the Printer Removing Rolls From the Roll Holder Remove Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Ink Drying Time for Rolls Specifying the Cutting Method for Rolls...
Page 51: Loading Rolls On The Roll Holder
Loading Rolls on the Roll Holder When printing on roll paper, attach the roll paper to the roll holder. Roll paper comes in two types: 2-inch and 3-inch cores. If using 3-inch core roll paper, attach the 3-inch paper core attachment to the roll holder and holder stopper. Caution •...
Page 52 1. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 2. If using 3-inch core paper, align 3-inch paper core attachment tabs (A) with roll holder holes (B) and insert firmly.
Page 53 Important • When loading a roll, be careful to avoid hitting the printer hard with the roll. This may damage the roll holder. • If you stand the roll holder vertically and set the roll paper by dropping, the roll holder may be damaged.
Page 55: Loading Rolls In The Printer
Loading Rolls in the Printer Follow these steps to load rolls in the printer. Important • Before loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover.") 1.
Page 56 4. Holding the roll holder flange (A), rest the roll holder shaft on the roll holder resting ledge (B). At this time, position the holder as shown in the illustration so that the R label (C) on the roll holder flange is aligned with the R label (D) on the printer.
Page 57 Caution • Do not force the roll holder into the printer with the right and left ends reversed. This may damage the printer and roll holder. • Do not release the flanges until the holder is loaded in the roll holder slot. •...
Page 58 Important • If the roll paper has become unwound, remove the slack before loading the roll paper. • Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect the printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the printing surface.
Page 59 • When selecting Barcodes in Manage remaining roll amount and if the barcode is not printed. A menu for selection of the media type and length is shown on the operation panel. Operate the operation panel, select the media type to be used, and enter its length. Important •...
Page 60: Changing The Type Of Paper
Changing the Type of Paper Follow these steps to change the type of paper specified on the printer after you have loaded paper. If you continue using the same type of paper and set Keep media type to Enable, when you load paper, the media type selected before Enable was set is selected automatically, eliminating the need to set the media type.
Page 61 4. Tap media type of roll paper loaded in printer. 5. Tap Register. Important • Be sure to select the correct paper type. If this setting does not match the loaded paper, it may cause feed errors and affect printing quality. Note •...
Page 62 • When using sheets, if you send a print job before loading a sheet, the media type setting is updated to match the type of paper specified by the print job. • If a barcode is printed on the roll paper and you have set Manage remaining roll amount to Barcodes in the operation panel menu, the media type setting is updated to match the media type specified by the barcode.
Page 63: Specifying The Paper Length
Specifying the Paper Length When changing the length of paper after the paper has been advanced, specify the length as follows. Note • Specify the roll paper length when you have set Manage remaining roll amount to Barcodes. (See "Keeping Track of the Amount of Roll Paper Left.") 1.
Page 64: Removing The Roll From The Printer
Removing the Roll from the Printer Remove rolls from the printer as follows. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired position. (See "Specifying the Cutting Method for Rolls.") 1.
Page 65 5. Using both hands, rotate the roll holder toward the back to rewind the roll. 6. Hold roll holder by its flanges (A) and remove from roll holder slot.
Page 66 Note • For instructions on removing the roll holder from rolls, see "Removing Rolls From the Roll Holder." 7. Holding it at the positions indicated, close the roll paper cover. Note • To load new roll paper in the printer at this point, see "Loading Rolls in the Printer."...
Page 67: Removing Rolls From The Roll Holder
Removing Rolls From the Roll Holder 1. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 2. Remove roll holder from roll paper. 3. To remove 3-inch paper core attachment, press tabs (A) inward and remove attachment. •...
Page 68 • holder stopper Side Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again.
Page 69: Feeding Roll Paper Manually
Feeding Roll Paper Manually After feeding the roll paper, you can move it forward and back. 1. Tap paper settings display area on Home screen of operation panel. Note • If the Home screen does not appear, press the HOME button. 2.
Page 70: Keeping Track Of The Amount Of Roll Paper Left
Keeping Track of the Amount of Roll Paper Left There are two methods of managing the amount of roll paper left: by using the barcode and by estimating the amount of roll paper left. Managing by the Barcode for the Amount of Roll Paper Left When you set Manage remaining roll amount to Barcodes in Device settings on the Home screen, the amount of remaining roll paper and the media type information are printed as a barcode and text when the paper is removed.
Page 71 6. Check the length of the roll paper. Note • The length of the roll paper to be displayed can be set in Roll length (change default). Setting the Default Value of the Amount of Roll Paper Left when Managing by the Barcode •...
Page 72 Managing by Estimating the Amount of Roll Paper Left When you set Manage remaining roll amount to Warning message only in Device settings on the Home screen, if the amount of roll paper left decreases, the Status lamp on the operation panel lights up orange and the warning message is displayed.
Page 73: Specifying The Ink Drying Time For Rolls
Specifying the Ink Drying Time for Rolls When you are using paper that takes longer for ink to adhere, ink may be transferred onto the paper surface during ejection, soiling it. In that case, you may be able to improve the condition by setting the time to wait for the ink to dry after printing.
Page 74 3. In the Paper Detailed Settings dialog box displayed next, select the desired values from the lists for Between Pages and Between Scans in Drying Time, and then click OK. (See "Main Tab Description.") macOS 1. Choose Print in the application menu. 2.
Page 75 3. Select desired values from lists for Dry Time (Between Pages) and Dry Time (Between Scans). (See "Paper Detailed Settings.")
Page 76: Specifying The Cutting Method For Rolls
Specifying the Cutting Method for Rolls How rolls are cut after ejection varies depending on printer settings. • Automatic cut The roll is automatically cut by the cutter blade according to the printer driver settings. ◦ Printer Setting Tap paper settings display area >Paper settings>Advanced>Cutting mode>Automatic cut ◦...
Page 77 • Paper cutting (to have the roll cut at your specified position) Select this when you want to cut the roll paper by operating the cutter blade using the operation panel after printing with No or Print Cut Guideline selected in Automatic Cutting in the printer driver. Otherwise choose this option if you want to cut the roll edge after loading a roll.
Page 78 Note • If the Home screen does not appear, press the HOME button. 2. Tap Paper settings. 3. Tap Advanced. 4. Tap Cutting mode. 5. Tap Eject cut. 6. Print the job. When printing is finished, the printer will stop without cutting. 7.
Page 79 Note • If the Home screen does not appear, press the HOME button. 2. Tap Paper settings. 3. Tap Advanced. 4. Tap Cutting mode. 5. Tap User cut. 6. When Do you want to set to detect the leading edge of the paper? is displayed, select Detect (recommended).
Page 80 10. Tap OK. After the roll is rewound, it stops automatically. Paper cutting (to have the roll cut at your specified position) 1. Tap Feed/Cut on Home screen of operation panel. Note • If the Home screen does not appear, press the HOME button. 2.
Page 81: Cutting The Leading Edge Of Roll Paper Automatically
Cutting the Leading Edge of Roll Paper Automatically If the leading edge of the paper is cut crooked or is not cut straight when roll paper is loaded, it will not print correctly. If this happens, you can cut the leading edge of the paper straight when loading a paper roll by using Trim edge first in the operation panel menu.
Page 82 Note • If the Home screen does not appear, press the HOME button. 2. Tap Paper settings. 3. Tap Advanced. 4. Tap Trim edge first. 5. Tap desired Trim edge first settings. This setting takes effect the next time you load a roll.
Page 83: Reducing Dust From Cutting Rolls
Reducing Dust from Cutting Rolls If the paper tends to generate dust when cut, such as with Backlit Film, you can reduce flying dust by setting Cut-dust reduction to ON from the operation panel menu, which will coat the leading and trailing edges of the printed document with ink.
Page 84 5. Tap ON.
Page 85: Detecting Roll Paper Was Replaced While The Power Was Off
Detecting Roll Paper was Replaced While the Power was Off When you turn the printer on, it can confirm whether the roll paper was replaced while the power was off. From Device settings on the Home screen, set Auto feed at power on to Enable to detect the position of the roll paper's leading edge when the power is turned on.
Page 86: Handling Sheets
Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet...
Page 87: Loading Sheets In The Printer
Loading Sheets in the Printer Follow these steps to load sheets in the printer. Important • One sheet of paper can be loaded in the feed slot at a time. Do not load more than one sheet at a time. This may cause paper jams.
Page 88 Follow the instructions on the screen to remove the paper, and redo the operation. 2. Slide the width guide (A) to align it with the mark for the size of paper you will load. 3. Load a single sheet printing-side up in the feed slot, with the right edge aligned with the paper alignment line (A) to the right of the roll paper cover.
Page 89 5. Tap Start feeding. • If a print job was received Tap Start feeding to feed the paper and begin printing. • If no print job was received A menu for selecting the media type appears. Select the media type loaded and tap OK. The printer now starts feeding the paper.
Page 90: Printing From A Desired Starting Point
Printing From a Desired Starting Point Print on sheets from a desired starting point as follows. Setting Detect paper width to Disable 1. Tap paper settings display area on Home screen of operation panel. Note • If the Home screen does not appear, press the HOME button. 2.
Page 91 3. Open top cover and check position where paper is loaded. To start printing from the current position, close the top cover. To reposition the paper, push the release lever back. 4. Load paper keeping right edge of paper aligned with extended line of paper alignment line (A) on right side of printer and position from which to start printing aligned with groove (B) at far end of platen.
Page 92 5. Pull the release lever forward and close the top cover. 6. When screen for selecting paper size appears, select size of paper loaded.
Page 93: Removing Sheets
Removing Sheets Remove sheets from the printer as follows. 1. Tap paper settings display area on Home screen of operation panel. Note • If the Home screen does not appear, press the HOME button. 2. Tap Remove paper. 3. Check operation panel message and tap Yes. The paper is ejected from the front of the printer.
Page 95: Basket
Basket Using the Basket...
Page 96: Using The Basket
Using the Basket This section describes how to use the basket. Note • There are 2 types of stands that can be used with this printer: printer stand SD-23 and printer stand SD-22. • The explanation for the stand uses the illustrations for printer stand SD-32. Note that the illustrations may differ from the type you are using.
Page 97 Important • When storing printed documents on the basket, always use it in position (1). If you do not, printed documents may not be dropped into the basket, and the printed surface may become soiled. • The number of sheets that can be collected in the basket is one. If printing multiple pages, print after removing each sheet.
Page 98 Extended position Paper orientation SD-22 SD-23 Portrait ARCH D 24”x36”(610x914mm) ARCH D 24”x36”(610x914mm) A1 594x841mm A1 594x841mm Landscape Unsupported ARCH C 24”x18”(610x457mm) A2 594x420mm Regular position Extended position A Extended position B (SD-23 only)
Page 99 • Switching to Extended position A Switch the stacker to Extended position A as follows. 1. Lift the Support Rod to the position shown (A) and switch the stacker to Extended position 2. When using 24-inch or A1 (portrait) roll paper, pull out the Adjustable Stopper (A). This completes the procedure for switching to Extended position A.
Page 100 Once the printing has finished, use the following procedure to return to the regular position. 1. Lower the Support Rod to the position shown (A) to return to the regular position. If the Adjustable Stopper (B) is extended, retract it.
Page 101 2. Return to the regular position. • Switching to Extended position B (SD-23 only) Switch the stacker to Extended position B as follows. 1. Grasp the basket handle (A) and pull out the basket so that it tilts towards you.
Page 102 2. Open the Basket Ejection Guides (A). This completes the procedure of switching to Extended position B. Once the printing has finished, use the following procedure to return to the regular position. 1. Push the Basket Ejection Guides (A) closed until it clicks into place.
Page 103 2. Hold onto the basket handle (A) and pull the basket release lever (B) towards you. 3. While continuing to hold the basket handle (A), slowly lower the basket.
Page 104 4. Return to the regular position.
Page 105: Changing Settings From Operation Panel/Web Browser
Changing Settings from Operation Panel/Web Browser Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Setting Items on Operation Panel HP-GL/2 Settings Status Print Changing Printer's Setting Using Web Browser...
Page 106: Operations And Touch Screen
Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations...
Page 107: Operation Panel
Operation Panel A: HOME button The HOME screen appears. Touch Screen B: Back button Displays the screen before the current screen. C: Stop button Cancels print jobs in progress and ends the ink drying period. D: ON button/ON lamp Turns the printer on and off. Turning the Printer On and Off The ON lamp is lit when the printer is on or in Sleep mode.
Page 108 Note • When the printer is in Sleep mode, to restore the display, press the buttons on the operation panel or touch the touch screen. • When Operation panel lock is enabled, touch screen operations are invalid. For details on Operation panel lock, see Changeable Setting Items Using Web Browser.
Page 109: Touch Screen
Touch Screen After the printer starts up, the HOME screen appears on the touch screen. From the HOME screen, you can check the printer status and select the maintenance, paper operations, settings, and other menus. Basic Touch Screen Operations A: Printer Information Display Area Displays the printer status, messages, and other information.
Page 110 (Signal strength: 51 % or more): The problem such as the printer cannot print may occur according to the network status. We recommends placing the printer near the wireless router. (Signal strength: 50 % or less): The problem such as the printer cannot print may occur. Place the printer near the wireless router.
Page 111 Touch Gently touch with your fingertip. To go (or return) to a menu or list, touch the directional mark. Flick Drag and release your finger up, down, left, or right. Use this to quickly scroll through a menu or list. Drag Move your finger up, down, left, or right while gently keeping it in contact with the touch screen.
Page 112 Notification Messages When the ink is low or there is another notification, New notice appears in the printer information display area. Tap this to display the Notice list screen to view messages with the newest one appearing first. Tap a message to display the message details screen to view the details and take action. Example: Notices on the maintenance cartridge...
Page 113: Checking Instructions During Printer Operations
Checking Instructions During Printer Operations You can refer to instructions on the touch screen when loading paper, replacing ink tanks, or performing other operations. How to view instructions Once you complete an action described in the instructions, the printer detects the action and switches to the next instruction screen.
Page 115: Changing Settings From Operation Panel
Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Setting Items on Operation Panel HP-GL/2 Settings Status Print...
Page 116: Printer Menu Operations
Printer Menu Operations On the HOME screen, the current status of the printer and buttons for displaying various menus are displayed. A. Printer status Displays the current status (Ready to print / Printing...) of the printer. B. Paper information Displays the current paper information. It is grayed out during printing.
Page 117 G. Ink Tap to display the current ink level. Also tap this button when replacing ink. H. Network Displays the current status of the LAN as an icon. It is grayed out during printing. Tap to display LAN settings menu. Note •...
Page 118: Menu Operations
Menu Operations The operation panel has a touch screen (A) and several buttons (B). Flick the touch screen and tap the displayed button or item with your finger to select a menu. Example of Using Touch Screen Example: Operation to change the setting of automatic power off time 1.
Page 119 3. Flick up and down and tap Other device settings. 4. Tap Energy saving settings. 5. Tap Auto power off.
Page 120 6. Tap the time you want to set. 7. Tap OK. When the setting is completed, press the HOME button to return to the HOME screen. You can also go back to the screen one level higher by pressing the Back button and continue with other settings.
Page 121: Menu Structure
Menu Structure The * on the right side of an item indicates the default value. • Paper menu (when roll paper is loaded) This menu is displayed by tapping paper information area. Replace paper Feed/Cut Remove paper Paper settings Width Type Advanced •...
Page 122 IPv4 DNS dynamic setting IPv4 DNS host name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless prefix length 1 IPv6 stateless address 2 IPv6 stateless prefix length 2 IPv6 stateless address 3 IPv6 stateless prefix length 3 IPv6 stateless address 4...
Page 123 Enable / Disable Wi-Fi setup Easy wireless connect Manual connect WPS (Push button method) Other connection types Manual connect (adv.) / WPS (PIN code method) Advanced Wireless Direct Connection Network (SSID)/device name Password Communication mode Channel Wi-Fi security IPv4 address IPv4 subnet mask IPv4 default gateway IPv4 DNS dynamic setting...
Page 124 Wired LAN Connection IPv4 address IPv4 subnet mask IPv4 default gateway IPv4 DNS dynamic setting IPv4 DNS host name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless prefix length 1 IPv6 stateless address 2 IPv6 stateless prefix length 2...
Page 125 IPsec settings Printer name Bonjour service name Settings Enable/disable Wired LAN Enable / Disable Advanced Print details • Ink information This menu is displayed by tapping Ink icon. Current estimated ink levels Replace Order ink now • Setup This menu is displayed by tapping Setup icon. Device settings Test print Print nozzle check pattern...
Page 126 Color (perceptual) / Color (saturation)* / Color (correct off) / Mono- chrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi / 300 dpi* Print target Photo* / Line drawing Paper settings Paper src Auto select* / Roll paper / Manual...
Page 127 Enable* / Disable Conserve paper ON / OFF* Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper size / Same size* / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* Mirror ON / OFF* Line management...
Page 128 Print settings 1 Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Mon- ochrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Print target Photo* / Line drawing Paper settings Paper src Auto select* / Roll paper / Manual...
Page 129 Rotate 0 degrees* / 90 degrees Enlarge/Reduce Fit paper size* / Same size / Scaling Print settings 3 Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Mon- ochrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Print target Photo* / Line drawing...
Page 130 Margin 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Enlarge/Reduce Fit paper size* / Same size / Scaling Default print settings Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Mono- chrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High)
Page 131 Roll paper setting 5 Roll paper setting 6 Roll paper setting 7 Auto feed at power on Enable* / Disable Print advanced paper settings Reset paper settings for all paper Auto maintenance settings Auto nozzle check Standard* / 1 page / 10 pages / Disable Nozzle check error display Enable / Disable* System cleaning frequency...
Page 132 Date settings Time setting Date display format YYYY/MM/DD / MM/DD/YYYY / DD/MM/YYYY Time zone (GMT) 0 / +1 / ... / +12 / -12 / ... / -1 Sound control Keypad sound ON/ OFF* Alarm sound ON* / OFF Length unit setting Meters* / Feet/inches EOP timer setting 1 minute / 2 minutes / 5 minutes / 10 minutes* / 30 minutes / 60 minutes...
Page 133 System cleaning All colors / Pattern 1 / Pattern 2 Print head alignment Auto (standard) Roll paper / Manual Auto (fine) Roll paper / Manual Manual Roll paper / Manual Print head angle adjustment Paper feed adjustment Set priority Roll paper Auto* / Prioritize print quality / Prioritize length accuracy Manual Auto* / Prioritize print quality / Prioritize length accuracy...
Page 134 MAC address (Wi-Fi) MAC address (wired LAN) Root cert. thumbprint (SHA-1) Root cert. thumbprint (SHA-256) Error history Hardware error Recoverable error Paper feed/transfer error Usage totals Total print area Ink consumed Duty counter Head information Serial number Installation date Dot count (million dots) Head alignment performance log Values applied with auto settings Paper Thickness (Head Height)
Page 135: Advanced (Paper Settings)
Advanced (Paper settings) Tap the paper information area and tap Paper settings to display this menu. Advanced Roll length (change default) Paper Thickness (Head Height) -4 (Low) / -3 / -2 / 0 (Standard) / +1 / +2 / +3 (High) Skew detection accuracy Standard / Loose / OFF Cutting mode...
Page 136 Paper with recommended width Large / Standard / Small Paper with adequate width 6 (max) / 5 / 4 / 3 / 2 / 1 (min) Detect paper width Enable / Disable Reset paper settings by paper...
Page 137: Advanced (Lan Settings)
Advanced (LAN settings) This menu is displayed by tapping Network icon > Wi-Fi / Wireless Direct / Wired LAN > Settings > Advanced. The * on the right side of an item indicates the default value. Advanced Set printer name TCP/IP settings IPv4 IP address...
Page 138 Enable / Disable* IPv6 DNS dyn. update: stateful Enable / Disable* IPv6 Use IPv4 host/domain name Enable / Disable* IPv6 DNS host name IPv6 DNS domain name WSD setting Enable/disable WSD Enable / Disable* Optimize inbound WSD Enable* / Disable Timeout setting 20 minutes / 15 minutes* / 10 minutes / 5 minutes / 1 minute Bonjour settings...
Page 139 NTP/SNTP server address Polling interval Spanning tree setting Enable / Disable* LPR protocol setting Enable* / Disable RAW protocol ON* / OFF LLMNR ON* / OFF Gigabit Ethernet settings Autonegotiation* / 10 Mbps half duplex / 10 Mbps full duplex / 100 Mbps half duplex / 100 Mbps full duplex / 1 Gbps full duplex Use Dedicated Port ON* / OFF...
Page 140: Changing Settings From Operation Panel
Changing Settings from Operation Panel This section describes the procedure for changing the settings, taking the steps to specify Print head movable width setting as an example. Make sure printer is turned on. 2. On the HOME screen, tap (Setup). Menu Operations 3.
Page 141 For more on setting items on the operation panel: Setting Items on Operation Panel...
Page 142: Setting Items On Operation Panel
Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing settings using the operation panel. For more on setting items which the administrator password is required: Setting Administrator Password on Operation Panel Items for Security Administrator password setting Items for Printer...
Page 143: Job Management
Job management This setting item is displayed by tapping (Jobs) on the HOME screen. • Print job Displays the print job list. Tapping a job displays the details. On the detail screen, you can delete the job. • Job history Important •...
Page 144: Test Print
Test print This setting item is displayed by tapping Device settings after tapping (Setup) on the HOME screen. • Print nozzle check pattern Prints out the nozzle check pattern. Checking for Nozzle Clogging • Status print Prints out the printer status and setting value information. Note •...
Page 145: Print Settings
Print settings This setting item is displayed by tapping Device settings after tapping (Setup) on the HOME screen. • Print head movable width setting Adjusts the print head movable width. • Prioritize paper size This is a setting item for roll paper. Select Enable to use the paper size setting as the basis for printing instead of other settings.
Page 146: Hp-Gl/2 Settings
HP-GL/2 Settings Menus on HP-GL/2 print settings Menu Setting Combinations Standard Size Table...
Page 147: Lan Settings
LAN settings This setting item is displayed by tapping Device settings after tapping (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Note •...
Page 148 IPv6 stateless prefix length 1 XXX (up to 3 digits) IPv6 stateless address 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 2 XXX (up to 3 digits) IPv6 stateless address 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 3 XXX (up to 3 digits)
Page 149 The following setting information on the Wireless Direct connection is displayed. (Some items are not displayed depending on printer settings.) Items Setting Connection Enabled (connected) / Enabled (disconnected) / Disa- Network (SSID)/device name DIRECT-XXXX-TM-200 Password XXXXXXXXXX (10 characters) Communication mode Wireless Direct Channel Wi-Fi security...
Page 150 IPv4 default gateway XXX. XXX. XXX. XXX (12 characters) IPv4 DNS dynamic setting Enable / Disable IPv4 DNS host name XXXXXXXXXXXX IPv4 DNS domain name XXXXXXXXXXXX IPv6 link-local address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 link-local prefix length XXX (up to 3 digits) MAC address XX:XX:XX:XX:XX:XX (12 characters)
Page 151 IPv4 default gateway XXX. XXX. XXX. XXX (12 characters) IPv4 DNS dynamic setting Enable / Disable IPv4 DNS host name XXXXXXXXXXXX IPv4 DNS domain name XXXXXXXXXXXX IPv6 link-local address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 link-local prefix length XXX (up to 3 digits) IPv6 manual address XXXX: XXXX: XXXX: XXXX:...
Page 152 IPv6 DNS host name XXXXXXXXXXXX IPv6 DNS domain name XXXXXXXXXXXX MAC address XX:XX:XX:XX:XX:XX (12 characters) IPsec settings Enable (ESP) / Enable (ESP & AH) / Enable (AH) / Dis- able Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX...
Page 153 ◦ Set printer name Specifies the printer name. You can use up to 15 characters for the name. Note • You cannot use the same printer name as that already used for other LAN connected devices. • You cannot use a hyphen for the initial or last character of the printer name. ◦...
Page 154 Specifies the communication speed and communication method when using Gigabit Ethernet. ◦ Use Dedicated Port Selects whether to use a dedicated port for a command sent from a Canon application to the printer. Selecting ON allows you to use the dedicated port.
Page 155: Other Device Settings
Other device settings This setting item is displayed by tapping Device settings after tapping (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. •...
Page 156 • Length unit setting Selects the length unit (meter or feet/inch). • EOP timer setting Specify the timeout period before cancellation of print jobs that cannot be received by the printer. • Job history sending setting The printer sends a job history when Send is selected.
Page 157: Language Selection
Language selection This setting item is displayed by tapping Device settings after tapping (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Changes the language for the messages and menus on the touch screen.
Page 158: Paper-Related Settings
Paper-related settings This setting item is displayed by tapping Device settings after tapping (Setup) on the HOME screen. • Keep media type Select Enable to keep using the same type of paper. • Manage remaining roll amount Selects the method to manage remaining roll amount and that to display warning when the roll is running short.
Page 159 Select whether B4 or 10 inch is applied when a roll of an intermediate size is detected. ◦ Roll paper setting 2 Select whether A3 or 300 mm is applied when a roll of an intermediate size is detected. ◦ Roll paper setting 3 Select whether 300 mm or 12 inch is applied when a roll of an intermediate size is detected.
Page 160: Auto Maintenance Settings
Auto maintenance settings This setting item is displayed by tapping Device settings after tapping (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. •...
Page 161: Administrator Password Setting
Administrator password setting This setting item is displayed by tapping Device settings after tapping (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can specify or disable the administrator password.
Page 162: Setting Administrator Password On Operation Panel
Setting Administrator Password on Operation Panel You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to use the items or change the settings below. • LAN settings • Other device settings •...
Page 163 Remote UI or other tools Entering the administrator password is required to change the setting items using Remote UI or some software. LCD, Remote UI, or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer, Remote UI, or some software.
Page 164: Monitoring Service Settings
Monitoring service settings This setting item is displayed by tapping Device settings after tapping (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. •...
Page 165: Printer Information
Printer information This setting item is displayed by tapping (Setup) on the HOME screen. • System information Displays printer's system information. • Error history Displays the error history. ◦ Hardware error Displays the hardware error codes (up to 5). ◦ Recoverable error Displays the recoverable error (e.g.
Page 166 HP-GL/2 Settings Menus on HP-GL/2 print settings Menu Setting Combinations Standard Size Table...
Page 167: Menus On Hp-Gl/2 Print Settings
Menus on HP-GL/2 print settings Color mode Print quality Input resolution Print target Paper src Margin Oversize Conserve paper Rotate Auto rotation Enlarge/Reduce Print centered Cut to standard size Mirror Merge Smooth Thicken fine lines Adjust faint lines Width correction Print color list for palettes Warning display Detect image size...
Page 168: Color Mode
Color mode Lets you specify the color(s) to use when printing HP-GL/2 data. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Print quality settings • Color (perceptual) ◦...
Page 169: Print Quality
Print quality Lets you specify print quality. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Print quality settings • 5 (Fast) Select this setting for faster printing. •...
Page 170: Input Resolution
Input resolution Specifies the resolution for internal rendering process. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Print quality settings • 600 dpi (Initial setting) Specifies 600 dpi for internal rendering resolution.
Page 171: Print Target
Print target Specifies the print target of HP-GL/2 data. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Print quality settings • Photo Select this setting to print a data which includes illustration or photo. •...
Page 172: Paper Src
Paper src Specifies the paper type (sheet or roll) for HP-GL/2 data printing. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • Auto select (Initial setting) Select an appropriate paper source automatically.
Page 173: Margin
Margin Specifies the margins for HP-GL/2 data printing. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings Note • If the Leading edge margin (roll) and/or Leading edge margin (sheet) settings on Advanced paper settings are different from the settings here, the larger of the settings is given priority.
Page 174: Oversize
Oversize Specifies whether margins are within or outside the HP-GL/2 data image drawing range. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • Enable (Initial setting) Specifies margins outside the HP-GL/2 data image drawing range.
Page 175 Margins are added to the inside of the image drawing range. B. Image drawing range C. Margins If the actual drawing image is smaller than the specified image drawing range, the image is not cut off by the margins. • When Enable is selected: Printing is performed based on the image drawing range.
Page 176 D. Paper for printing E. Image drawing range with margins If you select the paper size which cannot cover the margins, the image may be cut off.
Page 177 F. Range which cannot be printed G. Paper for printing...
Page 178: Conserve Paper
Conserve paper When printing on roll paper, eliminates blank space (margins) above and/or below the image (if there is any) to conserve paper. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings •...
Page 180: Rotate
Rotate Rotates the image according to the specified setting. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • 0 degrees (Initial setting) Image is not rotated. •...
Page 181: Auto Rotation
Auto rotation Printing on paper while Auto rotation is set to ON causes the image to be rotated automatically in accordance with the most efficient image layout in order to conserve paper and avoid images running off the edges of the paper. This setting item is displayed by tapping in the following order.
Page 182 • Even if the image runs off the edge of the paper, it is rotated to expand the print range.
Page 183: Enlarge/Reduce
Enlarge/Reduce Enlarges or reduces images This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • Fit paper size Enlarges or reduces the image for printing to fit to the paper loaded in the printer. Note •...
Page 184 A. Output object area B. 200% post-processing size ENLARGE/REDUCE Fit paper size SETTING EXAMPLE Fit paper size expands or reduces the long side of the print data's output object area so it matches the long side of the output page size output object area. The origin is in the upper-left corner. Margin widths are not enlarged or reduced.
Page 185 A. Output object area B. Fit to long side post-processing size...
Page 186: Print Centered
Print centered Prints the output object area in the center of the paper. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • ON ◦...
Page 187 • ON is selected when printing on roll...
Page 188: Cut To Standard Size
Cut to standard size Specifies standard size as the output page size when printing on roll paper. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings •...
Page 189 A. Position of cut when OFF B. Position of cut when ON...
Page 190: Mirror
Mirror Flip the image horizontally and print. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • ON Flip the image horizontally and print. Depending on the paper to be printed, the position where the horizontally flipped image is printed varies.
Page 191 • When ON is selected when printing on cut paper or roll paper cut to standard size: Flip the image horizontally for each position where you print the image on the paper.
Page 192: Merge
Merge Specifies how colors should be processed when lines overlap. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Line management Note • The data is given priority when a specification command is included in the HP-GL/2 data. •...
Page 193: Smooth
Smooth Makes arc drawing smoother. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Line management • Software (Initial setting) Draws arcs using HP-GL/2 data settings. Default value of the central angle of an arc in HP-GL/2 is 5°...
Page 194: Thicken Fine Lines
Thicken fine lines Performs correction to avoid breaks in fine lines. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Line management • ON Corrects line widths so fine lines are drawn more sharply, without breaking. The line color is not changed.
Page 195: Adjust Faint Lines
Adjust faint lines Performs correction so that bright colored fine lines are printed more clearly. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Line management •...
Page 196: Width Correction
Width correction Corrects pen widths in accordance with a specific correction setting. Correction settings can be configured for two groups: Black/gray and Color. Select and apply the correction amount according to the pen color when performing a line drawing command of HP-GL/2 data. This setting item is displayed by tapping in the following order.
Page 198: Print Color List For Palettes
Print color list for palettes Prints out the color pallet which shows how 256 colors of HP-GL/2 command appear using the printer's ink. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Line management...
Page 199: Warning Display
Warning display Displays HP-GL/2 warnings. The display is switched when two GL/2 warnings below occur. • Warnings when the printer's parameter setting specification does not support the parameter settings of created HP-GL/2 data • HP-GL/2 warning commands when the printer does not support the created HP-GL/2 data This setting item is displayed by tapping in the following order.
Page 200: Detect Image Size
Detect image size Specifies the output object area method that provides efficient printing, which avoids parts of images being cut off when a HP-GL/2 data does not include image drawing range information. This setting item is displayed by tapping in the following order. (Setup) >...
Page 201: Menu Setting Combinations
Menu Setting Combinations Conserve paper and Auto rotation Enlarge/Reduce (Scaling) and Auto rotation Print centered and Cut to standard size Cut to standard size and Auto rotation and Enlarge/Reduce (Fit paper size) Detect image size and Oversize Detect image size and Print centered...
Page 202: Conserve Paper And Auto Rotation
Conserve paper and Auto rotation When Conserve paper and Auto rotation are both specified, Auto rotation is performed first, followed by the Conserve paper process. After Auto rotation is applied to the print data, the image is printed with upper and lower blank areas removed.
Page 203 Printed without upper/lower blank area.
Page 204: Enlarge/Reduce (Scaling) And Auto Rotation
Enlarge/Reduce (Scaling) and Auto rotation When both Enlarge/Reduce (Scaling) and Auto rotation are specified, Enlarge/Reduce (Scaling) is done first and then Auto rotation is done to determine if printing is possible. Printing is done without Auto rotation if the size of the image after doing Enlarge/Reduce (Scaling) would cause the image to run off the edge of the paper were Auto rotation executed.
Page 205: Print Centered And Cut To Standard Size
Print centered and Cut to standard size When both Print centered and Cut to standard size are specified, first the optimum standard size is determined based on the HP-GL/2 data and the roll paper loaded on the printer. Next, Print centered is performed in accordance with the standard size. Print centered AND Cut to standard size EXAMPLE When A3 width roll paper is loaded, A3 portrait is chosen as the optimal standard size based on the roll paper width and image size.
Page 206 A. Position of cut • Printed image when ON is selected for Print centered and ON is selected for Cut to standard size A. Position of cut for A3 size (portrait)
Page 207: Cut To Standard Size And Auto Rotation And Enlarge/Reduce (Fit Paper Size)
Cut to standard size and Auto rotation and Enlarge/Reduce (Fit paper size) When Cut to standard size, Auto rotation, and Enlarge/Reduce (Fit paper size) are all specified, first suitable standard size candidates are determined based on the roll paper loaded on the printer. Next, it decides the optimum standard size and rotation direction from the matching result between the data to which Auto rotation is applied and all candidate sizes.
Page 208 A. Position of cut for A4 size LARGE IMAGE EXAMPLE When A3 width roll paper is loaded, A3 portrait is chosen as the optimal standard size based on the roll paper width and image size. Next, Auto rotation is performed in accordance with the A3 portrait. Finally, the image is reduced and printed to match A3 size paper.
Page 209 • Printed image after reduced A. Position of cut for A3 size...
Page 210: Detect Image Size And Oversize
Detect image size and Oversize Operation is as described below when both Detect image size and Oversize are specified. • When OFF or Command priority is selected for Detect image size and Disable is selected for Oversize: First, determine the image drawing range based on the Detect image size setting, and then perform the processing when Disable is selected for Oversize.
Page 211 B: Position of cut The paper is cut with the length of the image drawing range determined based on the Detect image size setting. • When OFF or Command priority is selected for Detect image size and Enable is selected for Oversize: Since margins are added outside the image drawing range, images will not be chipped due to the margins.
Page 212: Detect Image Size And Print Centered
Detect image size and Print centered When ON is selected for Print centered, the image drawing range determined based on the Detect image size setting is printed in the center of the paper. Detect image size AND Print centered EXAMPLE A: The image drawing range determined based on the Detect image size setting Printed image A: Position of cut...
Page 213: Standard Size Table
Standard Size Table The table below shows the standard sizes supported by Cut to standard size. For details on the page size supported by your printer, refer to Paper Sizes. Standard Size (Portrait) Width (mm) Height (mm) Standard Size (Landscape) Width (mm) Height (mm) ISO A0 841.0...
Page 214 ARCH C 457.2 609.6 ARCH B 457.2 304.8 ARCH B 304.8 457.2 ARCH A 304.8 228.6 ARCH A 228.6 304.8 No standard Standard Size (Portrait) Width (mm) Height (mm) Standard Size (Landscape) Width (mm) Height (mm) DIN C1 648.0 917.0 DIN C2 648.0 458.0...
Page 215: Status Print
5. Tap Status print. Note • If you specify the administrator password, tap Status print (administrator). 6. Tap Yes. The printer starts printing. The following information is included. Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model Printer serial number Firm Firmware version Boot...
Page 216 Printer settings Print settings Setting values of Print head movable width setting and Prioritize paper size Paper-related settings Setting values of Paper-related settings Device settings Auto maintenance settings Setting values of Auto maintenance settings Device user settings Setting values of Other device settings Language selection Setting value of Language selection Firmware update notification...
Page 217: Changing Printer's Setting Using Web Browser
Changing Printer's Setting Using Web Browser Configuration Changes Using Web Browser Changeable Setting Items Using Web Browser Setting Password Registering Printer's Root Certificate to Web Browser for SSL Communication (Remote UI) Registering Printer's Root Certificate to Local Computer for SSL Communication Generating Server Certificate (Self-signed Certificate) Setting Mail Server...
Page 218: Configuration Changes Using Web Browser
Configuration Changes Using Web Browser You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note •...
Page 219 2. Tap the enabled LAN. Diagonal lines are displayed for disabled LAN icons. 3. Check IPv4 address. 3. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser. http://XXX.XX.X.XXX Enter the IP address of the printer in "XXX.XX.X.XXX".
Page 220 7. Check printer status and change printer settings. For changeable setting items, see below. Changeable Setting Items Using Web Browser 8. When you finish checking printer status and changing printer settings, select Log out. 9. Close web browser.
Page 221: Changeable Setting Items Using Web Browser
Changeable Setting Items Using Web Browser Note • The items described here and the items displayed in the web browser may differ in display order. • The item which can be used is different in administrator mode or in standard user mode. Items for Security Security (Item for administrator) This function allows you to specify the password, the standard user mode settings, the operation...
Page 222 Language selection (Item for administrator) This function allows you to change the language on the display. Items for Printer Device settings This function allows you to change the printer settings such as the energy saving settings and the print settings. Additionally, this function allows you to receive the printer status information such as the remaining ink level and the error.
Page 223: Setting Password
Setting Password Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. When logging on with password for administrator, you can restrict the function for standard user.
Page 224 • Set the password by using 4 to 32 characters. • The allowed characters are single-byte alphanumeric characters. • For security reasons, we recommend you use 6 and more alphanumeric characters. 7. When completion message appears, select OK. Setting Standard User Password For restricting the function for standard user, enable the standard user mode and set a standard user password by following the steps below.
Page 225: Registering Printer's Root Certificate To Web Browser For Ssl Communication (Remote Ui)
Registering Printer's Root Certificate to Web Browser for SSL Communication (Remote UI) If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser.
Page 226 5. Select Next. 6. Select Place all certificates in the following store. 7. Select Browse. Select Certificate Store screen is displayed. 8. Select Trusted Root Certification Authorities and OK. 9. Select Next on Certificate Import Wizard screen. 10. If Completing the Certificate Import Wizard appears, select Finish. Security Warning screen is displayed.
Page 227 Note • You can also add the certificate by selecting Show Certificate, checking certificate name to add, and then selecting the same certificate on Keychain access. 5. Make sure that fingerprint of certificate detail information matches printer's thumbprint. The printer's thumbprint is displayed in Root cert. thumbprint (SHA-1) column or Root cert. thumbprint (SHA-256) column when tapped in the following order.
Page 228 1. From Settings menu on your device, select Security, Trust credentials, and USER. The list of downloaded certificates appears. 2. Select downloaded certificate. The certificate information appears. 3. Make sure that thumbprint of certificate information matches printer's thumbprint. The printer's thumbprint is displayed in Root cert. thumbprint (SHA-1) column or Root cert. thumbprint (SHA-256) column when tapped in the following order.
Page 229: Registering Printer's Root Certificate To Local Computer For Ssl Communication
Registering Printer's Root Certificate to Local Computer for SSL Communication To use Device Management Console or Accounting Manager, etc. when you connect the printer to a computer using SSL encrypted communication, you need to register (import) the printer’s root certificate to your computer.
Page 230 The Certificate Import Wizard screen appears. 6. Select Local Machine. 1. Select Local Machine on the startup screen of Certificate Import Wizard. 2. Select Next. 3. Select Yes on the displayed screen. The Certificate Store screen appears. 7. Select Place all certificates in the following store. 8.
Page 231 For Windows 7 The procedure below describes how to import a root certificate in Windows 7. Important • Be sure to create a certificate snap-in before importing a root certificate. The root certificate will be registered to the local user if you import it without creating a certificate snap-in.
Page 232 Downloading Certificate Start up Remote UI. 2. Select For secure communication. Note • You can download a certificate from Status Monitor. 1. Open status monitor. Open the printer's property, and select Status Monitor... on Main. 2. Download a certificate. Select Download Security Certificate from the Remote UI menu. 3.
Page 233 3. Select OK on the displayed screen. Checking Imported Certificate Make sure the imported certificate has been registered to your computer. 1. Display certificate list. On the left window of Microsoft Management Console, select Console Root > Certificates (Local Computer) > Trusted Root Certificate Authorities in this order, and Select Certificates to display the certificate list.
Page 234 • Selecting the magnifying glass icon on the right of download list displays the folder containing the certificate. 5. Select Add. Select the destination for the certificate on Keychain. Selecting Add displays information on the certificate. Note • You can add the certificate by selecting the same certificate on Keychain Access. Check the name of certification to add after selecting View Certificates.
Page 235: Generating Server Certificate (Self-Signed Certificate)
Generating Server Certificate (Self-signed Certificate) When you use SSL connection via IPv6 network, you need to generate an IPv6 server certificate using the printer. Generate the server certificate from Remote UI. Follow the procedure below. Checking Printer's IP Address Generating Server Certificate Checking Generated Server Certificate Important •...
Page 236 Generating Server Certificate 1. Open web browser on your smartphone, tablet, or computer and enter the printer IP address. Enter as following in the URL field of the web browser. http://[XXXX::XXXX:XXXX:XXXX:XXXX] On "XXXX::XXXX:XXXX:XXXX:XXXX", enter the IPv6 link-local address in abbreviated form. The top screen of Remote UI appears.
Page 237 You need not enter anything on Country, State or province, Locality, Organization, or Organizational unit. 9. Select Generate. The server certificate starts to be generated. When the server certificate has been generated, Generated a self-signed certificate. appears. 10. Select Restart LAN. LAN will be restarted.
Page 238: Setting Mail Server
Setting Mail Server To use mail function, specify the mail server settings. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you that the correct time may not be reflected on the sent e-mail appears. We recommended that you set the time zone setting using the printer's operation panel.
Page 239 POP before SMTP Select if you send e-mail with POP before SMTP authentication. Then select OK, and then make the following settings. Incoming mail server (POP3) Enter the address of your POP3 server. Port number (POP3) Enter the port number of your POP3 server. Incoming account Enter the account name for receiving to perform the authentication.
Page 240: Receiving Printer Status By E-Mail
Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. Note • Specify the mail server settings in advance. Setting Mail Server • If you did not specify the date and time setting using the printer's operation panel, the date and time may not be reflected on the sent e-mail.
Page 241 The resending setting is completed.
Page 242: Printer Parts
Printer Parts Printer Parts Front Side Top Cover (Inside) Roll Paper Cover (Inside) Carriage Ink Tank Cover (Inside) Stand Operation Panel Optional accessories Roll Holder Set Stand...
Page 243: Printer Parts
Printer Parts Front Side Top Cover (Inside) Roll Paper Cover (Inside) Carriage Ink Tank Cover (Inside) Stand Operation Panel...
Page 244: Front
Front (A) Top Cover Open this cover to install the print head and remove any jammed paper from inside the printer, as needed. (See "Top Cover (Inside).") (B) Roll Paper Cover Open this cover to load rolls. (See "Roll Paper Cover (Inside).") (C) Width Guide When loading the sheets , move the guide to match the paper size.
Page 245 (I) Maintenance Cartridge Ink used for maintenance purposes such as head cleaning is absorbed. (Replace the cartridge when it is full.) (J) Maintenance Cartridge Cover Open this cover to replace the maintenance cartridge. (K) Stand A stand that holds the printer. Equipped with casters to facilitate moving it. (See "Stand.")
Page 246: Side
Side (A) Power Cord Connector Connect the power cord to this connector. (B) Carrying Grips When carrying the printer, have three or more people hold it by these handles under both sides. Furthermore, hold the left and right of these parts when moving the printer with a stand. (C) Wired LAN Connector Connect an Ethernet cable to this port.
Page 247: Top Cover (Inside)
Top Cover (Inside) (A) Platen The print head moves across the platen to print. (B) Paper Retainer Important in supplying the paper. This retainer holds paper as it is fed. (C) Linear Scale The linear scale serves a key role in detecting the carriage position. (D) Carriage Shaft The Carriage slides along this shaft.
Page 248 (H) Cutter Blade A round-bladed cutter for automatic paper cutting.
Page 249: Roll Paper Cover (Inside)
Roll Paper Cover (Inside) (A) Slide Guide Move the roll holder along this guide. (B) Roll Holder Slot Slide the roll holder into this slot. (C) Holder Stopper Secure the roll on the roll holder with this part. (D) Roll Holder Load the roll on this holder.
Page 250: Carriage
Carriage (A) Print Head The printhead is equipped with ink nozzles. The carriage serves a key role in printing. (B) Print Head Locking Cover Secures the print head. (C) Angle Adjustment Lever Fine-tunes the line misalignment when printing. (D) Print Head Lock Lever Lock print head locking cover.
Page 251: Ink Tank Cover (Inside)
Ink Tank Cover (Inside) (A) Ink Tank Cartridges of ink in various colors. (B) Ink Tank Lock Lever A lever that locks the ink tank in place and protects it. Lift and press down the lever when replacing an ink tank.
Page 252: Stand
Stand (A) Basket Handle Hold this handle to support the sliding basket as you put the basket in its extended position B and to return it to its normal position. For details about the extended position, see "Using the Basket". (B) Paper Guide Guides the output printed documents to the basket.
Page 253 (G) Basket Catches the ejected printed documents. (H) Basket Ejection Guides This guide supports output paper when using the basket in the extended position B. (I) Accessory Pocket Stores the printer's accessories. Note • For details about the extended position, see "Using the Basket".
Page 254: Optional Accessories
Optional accessories Roll Holder Set Stand...
Page 255: Roll Holder Set
Roll Holder Set Load a roll on the roll holder and then load the holder in the printer. The roll holder in the roll holder set RH2-28 is for use with both 2-inch and 3-inch paper cores. Use the correct attachment for the particular paper core.
Page 256 Stand (A) Basket Handle Hold this handle to support the sliding basket as you put the basket in its extended position B and to return it to its normal position. For details about the extended position, see "Using the Basket". (B) Paper Guide Guides the output printed documents to the basket.
Page 257 (G) Basket Catches the ejected printed documents. (H) Basket Ejection Guides This guide supports output paper when using the basket in the extended position B. (I) Accessory Pocket Stores the printer's accessories. Note • For details about the extended position, see "Using the Basket".
Page 258: Network Setting
Network Setting Network Connection Tips Printer Connection Methods Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Reconfiguration of Network Settings using the Remote UI Network Status and Troubleshooting IJ Network Device Setup Utility (Windows)
Page 259 Restrictions on Printer Sharing Sharing the Printer on a Network (macOS) Settings on Print Server Settings on Client PC Restrictions on Printer Sharing Connecting Smartphone/Tablet to Printer via Wi-Fi Connecting Smartphone/Tablet to Printer via Wireless Router...
Page 260: Network Connection Tips
Network Connection Tips Printer Connection Methods Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Reconfiguration of Network Settings using the Remote UI Network Status and Troubleshooting...
Page 261: Printer Connection Methods
Printer Connection Methods LAN or USB connection is available to connect the printer to a smartphone/tablet. LAN Connection: USB Connection: Another Connection Method: LAN Connection: Connect the printer to a smartphone/tablet via LAN. Select one of the methods below for LAN connection. •...
Page 262 Note • Devices connected via Wi-Fi must be connected to the same network Advantages of Connecting Printer over Wi-Fi Restrictions USB Connection: Connect the printer to a computer using a USB cable. What Is USB Cable? In USB connection, the printer is connected one-on-one to the computer. If your computer is connected to LAN, you can use the printer with other devices by enabling the sharing setting on your computer.
Page 264: Default Network Settings
Enable Enable/disable WSD Disable Timeout setting 15 minutes Enable/disable Bonjour Enable Service name Canon TM-200 LPR protocol setting Enable Wi-Fi DRX setting Enable Wired LAN DRX setting Enable ("XX" represents alphanumeric characters.) * Default value depends on printer. To check value, use operation panel.
Page 265 *2 The password is specified automatically when the printer is turned on for the first time.
Page 266: Another Printer Found With Same Name
Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the correct printer from the results. Note •...
Page 267: Connecting To Another Computer Via Lan/Changing From Usb To Lan Connection
Connecting to Another Computer via LAN/Changing from USB to LAN Connection For Windows: For macOS: For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or from the web page. For macOS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, perform setup from the web page.
Page 268: Printing Network Settings
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. Check that printer is turned on. 2. Load plain paper. Loading Rolls on the Roll Holder Loading Rolls in the Printer If you use sheets, prepare at least 10 sheets (A4 or Letter-sized).
Page 269 LAN Interface Mode Current interface Wired LAN/Wireless LAN(Infra)/Wireless LAN(AP)/Wireless(Wireless direct)/Disa- bled Link Active Operation status Inactive/Active IP Address IPv4 IP address XXX.XXX.XXX.XXX Gateway Address IPv4 default gateway XXX.XXX.XXX.XXX Subnet Mask IPv4 subnet mask XXX.XXX.XXX.XXX IP Mode Acquiring method of IPv4 IP address Auto IP/DHCP/Manual Use DNS Auto Mode Acquiring DNS server automatically...
Page 270 IP Filtering Prohibit Address IP filtering prohibit address Start Address 1 Start address 1 XXX.XXX.XXX.XXX End Address 1 End address 1 XXX.XXX.XXX.XXX Use Single On 1 Use single on 1 On/Off Start Address 2 Start address 2 XXX.XXX.XXX.XXX End Address 2 End address 2 XXX.XXX.XXX.XXX Use Single On 2...
Page 271 Use Single On 2 Use single on 2 On/Off Start Address 3 Start address 3 XXX.XXX.XXX.XXX End Address 3 End address 3 XXX.XXX.XXX.XXX Use Single On 3 Use single on 3 On/Off Start Address 4 Start address 4 XXX.XXX.XXX.XXX End Address 4 End address 4 XXX.XXX.XXX.XXX Use Single On 4...
Page 272 IP Address IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length Link local address prefix length XXX (0 to 128) Use Manual Mode Operation status of IPv6 manual address On/Off Manual Address Manual address IP Address IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length Prefix length XXX (0 to 128) Use Stateful Address Mode...
Page 273 XXXX:XXXX:XXXX:XXXX Prefix Length 2 Prefix length 2 XXX (0 to 128) IP Address 3 IP address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 3 Prefix length 3 XXX (0 to 128) IP Address 4 IP address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 4 Prefix length 4 XXX (0 to 128) Use DNS Auto Mode...
Page 274 XXXX:XXXX:XXXX:XXXX IP Filtering End Address 3 IP filtering end address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 3 Use single on 3 On/Off IP Filtering Start Address 4 IP filtering start address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 4 IP filtering end address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 4...
Page 275 IP Filtering End Address 4 IP filtering end address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 4 Use single on 4 On/Off IP Filtering Start Address 5 IP filtering start address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 5 IP filtering end address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 5...
Page 276 IP Filtering End Address 4 IP filtering end address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 4 Use single on 4 On/Off IP Filtering Start Address 5 IP filtering start address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 5 IP filtering end address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 5...
Page 277 XXXX:XXXX:XXXX:XXXX Use Single On 5 Use single on 5 On/Off MAC Info MAC address setting information (Wired/Wi-Fi) MAC Address(Wired) MAC address (Wired LAN) XX:XX:XX:XX:XX:XX MAC Address(Wireless) MAC address (Wi-Fi) XX:XX:XX:XX:XX:XX Use MAC Address Filtering Operation status of MAC address filtering On/Off MAC Filtering Select MAC address filtering method Disabled/Enabled...
Page 278 Wireless LAN Setting Wi-Fi setting information Channel Channel (infrastructure) XXX (0 to 255) SSID SSID Wi-Fi (infrastructure) SSID (up to 32 characters) Security Type Security type for Wi-Fi (infrastructure) Disabled/WEP 64bit/WEP 128bit/WPA PSK TKIP/WPA PSK AES/WPA2 PSK TKIP/WPA2 PSK AES/MIXED WEP1 WEP key 1 for Wi-Fi (infrastructure) XXXXXXXX (up to 32 characters)
Page 279 Use Spanning Tree Use spanning tree On/Off Use Dedicated Port Dedicated port setting On/Off SNMP Setting SNMP setting information Use SNMPv1 Use SNMPv1 On/Off Use SNMPv3 Use SNMPv3 On/Off SNMP Community Name1 SNMPv1 community name 1 XXXXXXXX (up to 32 characters) SNMP Community Name2 SNMPv1 community name 2 XXXXXXXX (up to 32 characters)
Page 280 Security Setting Security setting No Auth No Priv/Auth No Priv/Auto Priv Authority Algorithm Authority algorithm Null/MD5/SHA1 Encryption Algorithm Encryption algorithm Null/AES/DES User4 User 4 User Name User name XXXXXXXX (up to 32 characters) Use SNMPv3 Use SNMPv3 On/Off MIB Access Restriction MIB access restriction Read Only/Read Write Security Setting...
Page 281 SNTP Setting SNTP setting information Use SNTP Use SNTP On/Off SNTP Polling Interval SNTP polling interval 1 to 48 [sec] SNTP Server Name SNTP server name XXXXXXXX (up to 256 characters) FTP Setting FTP setting information Use FTP Use FTP On/Off Use FTP Authority Use FTP authority...
Page 282 User2 User 2 User Name User name XXXXXXXX (up to 32 characters) User3 User 3 User Name User name XXXXXXXX (up to 32 characters) User4 User 4 User Name User name XXXXXXXX (up to 32 characters) User5 User 5 User Name User name XXXXXXXX (up to 32 characters) User6...
Page 283 To Address 1 To address 1 XXXXXXXX (up to 128 characters) Reply Address 1 Reply address 1 XXXXXXXX (up to 128 characters) Notice Conditions 1 Notice conditions 1 Job End Job end On/Off Error Occurred Error occurred On/Off Warning Occurred Warning occurred On/Off Signature 1...
Page 284: Reconfiguration Method Of Lan Connection/Reconfiguration Method Of Wi-Fi Connection
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Changing LAN Connection Method Changing Wireless LAN Connection Method Changing LAN Connection Method Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: ◦ Redo setup using the Setup CD-ROM or from the web page. ◦...
Page 285 5. Select Wi-Fi setup. 6. Select Easy wireless connect. 7. Check message and select OK. Follow instructions on your smartphone or tablet. 8. If message saying setup is completed appears, select OK. • For macOS: Redo setup from the web page.
Page 286: Reconfiguration Of Network Settings Using The Remote Ui
Reconfiguration of Network Settings using the Remote UI You can use Remote UI on the following OS and the web browser. • iOS device OS: iOS 9.0 or later Web browser: iOS standard Web browser (Mobile Safari) • Android device OS: Android 4.4 or later Web browser: Android standard Web browser (Browser or Chrome) •...
Page 287: Network Status And Troubleshooting
Network Status and Troubleshooting Check the network status referring to LAN setting information on the touch screen. Confirm LAN settings Network Status What to Do Connected normal- 1. If you are unable to print, check the items below: • whether the computer is connected to Wi-Fi If you are unable to •...
Page 288 The security key is case-sensitive. Enter the correct security key. The number of con- • Make sure the printer is not placed too far away from the wireless router. nected clients rea- • Wireless Direct does not allow more than 5 devices to be connected. ches the upper limit.
Page 289: Ij Network Device Setup Utility (Windows)
IJ Network Device Setup Utility (Windows) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings Performing/Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function...
Page 290: Ij Network Device Setup Utility
IJ Network Device Setup Utility IJ Network Device Setup Utility allows you to diagnose or repair the network status, and to perform printer settings on network. Use IJ Network Device Setup Utility for: • Searching printers on network and performing initial network setup for detected printers •...
Page 291: Starting Up Ij Network Device Setup Utility
Start up IJ Network Device Setup Utility as shown below. • In Windows 10, select Start > (All apps > ) > Canon Utilities > IJ Network Device Setup Utility. • In Windows 8.1 or Windows 8, select IJ Network Device Setup Utility on the Start screen to start IJ Network Device Setup Utility.
Page 292: Diagnosing And Repairing Network Settings
Diagnosing and Repairing Network Settings IJ Network Device Setup Utility diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. For details: List of Models Which Does Not Support Diagnosis and Repair Function Follow the procedure below.
Page 293: Performing/Changing Network Settings
Performing/Changing Network Settings Canon IJ Network Device Setup Utility Screen Performing Network Settings...
Page 294: Canon Ij Network Device Setup Utility Screen
Items on Canon IJ Network Device Setup Utility Screen Menus on Canon IJ Network Device Setup Utility Screen Items on Canon IJ Network Device Setup Utility Screen Toolbar Items on Canon IJ Network Device Setup Utility Screen The screen below appears when you start up IJ Network Device Setup Utility and select Printer Network Setup.
Page 295 Appears after performing network setup and clicking Set to close the window. • Requires Setup Indicates the printer is required to perform Wi-Fi setup. Performing/Changing Wi-Fi Settings • Not Set Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address or enable IPv6 on Network Settings..
Page 296 Selecting a printer from the printer list displays its current status and what to do next. Menus on Canon IJ Network Device Setup Utility Screen This section describes menus on Canon IJ Network Device Setup Utility screen. A: Printer Settings menu...
Page 297 D: Help menu Help Menu Items on Canon IJ Network Device Setup Utility Screen Toolbar This section describes items on Canon IJ Network Device Setup Utility Screen toolbar. A: Perform wired or Wi-Fi setup. Note • This item has the same function as Network Settings...
Page 298: Performing Network Settings
Performing Network Settings Performing/Changing Wired LAN Connection (Ethernet Cable) Settings Performing/Changing Wi-Fi Settings Assigning Printer Information...
Page 299: Performing/Changing Wired Lan Connection (Ethernet Cable) Settings
Performing/Changing Wired LAN Connection (Ethernet Cable) Settings Follow the procedure below to perform/change wired LAN settings. Note • For some models, you can perform network setup for a USB connected printer using IJ Network Device Setup Utility. Select USB on Switch View under the View menu to display printers for which you can perform setup.
Page 300 7. Perform/change settings. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4 settings A: Use IPv4 address Always selected. (displayed in a gray out state) B: Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your router.
Page 301 A: Use IPv6 address Select when you use the printer with IPv6 environment. B: Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. C: Use Manual Address: Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address.
Page 302: Performing/Changing Wi-Fi Settings
Performing/Changing Wi-Fi Settings Follow the procedure below to perform/change Wi-Fi settings. Important • Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online manual and see the page shown.
Page 303 Select Wi-Fi and click OK. 6. Enter password and click OK. The Network Settings screen appears. 7. Perform/change settings. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4/IPv6 settings A: Network Type: Select the Wi-Fi mode.
Page 304 C: Search... The Detected Wireless Routers screen is displayed to select a wireless router to connect to. For a wireless router already connected to the computer, Available is displayed on Communication Status. If you select a wireless router with Not Connected on Communication Status from the list, clicking Set displays the WPA/WPA2 or WEP setting screen for a wireless router.
Page 305 • IPv6 settings Note • If USB is selected from the pulldown menu on the toolbar, you cannot perform IPv6 settings. • The setting items below are available only when Infrastructure is selected for Network Type:. If Direct is selected, all items are displayed in a gray out status and you cannot perform any settings.
Page 306 Note • This setting item is not available depending on the printer you are using. 8. Click Set.
Page 307: Assigning Printer Information
Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the Canon IJ Network Device Setup Utility screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not available.
Page 308: Initializing Network Settings
Initializing Network Settings Follow the procedure below to initializing printer network settings. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4.
Page 309: Change Administrator Password
Change Administrator Password Follow the procedure below to change the administrator password. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4.
Page 310: Setting Criteria For Printer Search/Searching Specific Printer
Setting Criteria for Printer Search/Searching Specific Printer You can set the criteria for printer search when you start up IJ Network Device Setup Utility or update the printer search, or you can search the specific printer. Changing these settings may detect the printer you want to use if it is not detected Note •...
Page 311 6. Click Set. Searching Specific Printer Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4. Select Specified Searching... on Option menu. The Specified Searching screen appears.
Page 312: If Wep Details Screen Appears
If WEP Details Screen Appears Enter the password (WEP key) according to wireless router's encryption method if you change a wireless router to connect to the printer. 1. Enter items below when WEP Details screen appears. A: WEP Key: Enter the same key as the one set to the wireless router. The number of characters and character type that can be entered differ depending on the combination of the key length and key format.
Page 313: If Wpa/Wpa2 Details Screen Appears
If WPA/WPA2 Details Screen Appears Enter the password according to wireless router's encryption method if you change a wireless router to connect to the printer. 1. Enter password when WPA/WPA2 Details screen appears. Enter the password set to the wireless router. The password should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value.
Page 314: Checking Network Status
Checking Network Status Checking Wi-Fi Network Status Displaying Computer Network Information Displaying Printer Network Information Checking Connection Status between Printer and Wireless Router Checking Network Setting Difference...
Page 315: Checking Wi-Fi Network Status
Checking Wi-Fi Network Status Follow the procedure below to check the wireless network status (signal strength) between the printer and computer. If anything is wrong with the Wi-Fi connection, check the network status from this menu. Start up IJ Network Device Setup Utility. 2.
Page 316 7. Click OK to close screen.
Page 317: Displaying Computer Network Information
Displaying Computer Network Information Follow the procedure below to display the network information of the computer which the printer selected in the Canon IJ Network Device Setup Utility screen connects to and on which IJ Network Device Setup Utility is installed.
Page 318: Displaying Printer Network Information
Displaying Printer Network Information Follow the procedure below to display the printer network information. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4.
Page 319: Checking Connection Status Between Printer And Wireless Router
Checking Connection Status between Printer and Wireless Router Follow the procedure below to check the wireless router information detected by the printer. Detects wireless routers around the printer and the detected ones are listed. Use this menu to make sure whether the printer is located properly.
Page 320: Checking Network Setting Difference
Checking Network Setting Difference If you cannot use a printer you used on the network before, compare the current network status with that when you could use the printer and check the difference. Start up IJ Network Device Setup Utility. 2.
Page 321 1. Click Set up the network connection via USB. Follow the displayed message to connect the printer to perform setup to the computer using a USB cable. Make sure the printer is turned on. 2. Click Yes on displayed screen. The detected printers are listed.
Page 322: Ij Network Device Setup Utility Menus
IJ Network Device Setup Utility Menus Printer Settings Menu View Menu Option Menu Help Menu...
Page 323: Printer Settings Menu
Performing/Changing Wired LAN Connection (Ethernet Cable) Settings Performing/Changing Wi-Fi Settings Note • Right-clicking a printer on the Canon IJ Network Device Setup Utility screen also displays this item. B: Detailed Printer Settings... Assigns the printer device name and location name.
Page 324: View Menu
Checking Network Setting Difference Note • Right-clicking a printer on the Canon IJ Network Device Setup Utility screen also displays this item. B: Check Wireless Communication Status Check Wi-Fi communication status.
Page 325 Switches the printer list between IPv4 printers and IPv6 printers. For some models, you can list USB connected printers. Note • Right-clicking a printer on the Canon IJ Network Device Setup Utility screen also displays this item. G: Delete from List Deletes the selected printer from the printer list temporarily.
Page 326: Option Menu
Option Menu This section describes the items displayed on the Option menu. A: Search Settings... Specifies criteria for printer search. Setting Criteria for Printer Search B: Specified Searching... Searches the printer by an IP address or host name. Searching Specific Printer...
Page 327: Help Menu
Help Menu This section describes the items displayed on the Help menu. A: Online Manual Displays this guide. B: Cautions for Wi-Fi Connection Displays the caution message for Wi-Fi connection. C: Changing Wired LAN/Wi-Fi Connections Displays the message on changing LAN connection method (wired or wireless) for the selected printer. Note •...
Page 328: List Of Models Which Does Not Support Diagnosis And Repair Function
List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series •...
Page 329: Other Network Information
Other Network Information Technical Terms Restrictions Firewall List of Devices Which May Interfere with Wi-Fi Communication...
Page 330: Technical Terms
Technical Terms In this section, technical terms used in the manual are explained. • Ad-hoc Client computer and printer setting where wireless communication occurs on a peer-to-peer basis, i.e., all clients in with the same network name (SSID) communicate directly with each other. No wireless router is required.
Page 331 • Bonjour A service built into Mac OS X operating system to detect the connectable devices on a network automatically. • Channel Frequency channel for wireless communication. In the infrastructure mode, the channel is automatically adjusted to match that set to the wireless router. This printer supports channels 1 to 13. (Channels 12 and 13 are not supported depending on the country or region of purchase.) Note that the number of channels that can be used for your Wi-Fi varies depending on the region or country.
Page 332 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • Host name A name for a computer or printer on network so that it can be recognized easily.
Page 333 • Key Format Select either ASCII or Hex as the WEP key format. The character that can be used for the WEP key differs depending on the selected key formats. ◦ ASCII Specify with a 5 or 13-character string that can include alphanumeric and underscore "_" characters.
Page 334 • Prefix length The number of bits on the network part of an IP address. The number of bits is 8 bit to 24 bit for IPv4, and 64 bit for IPv6. • Proxy server A server that links a LAN-connected computer to the Internet. When using a proxy server, specify the address and the port number of the proxy server.
Page 335 • Subnet Mask IP address has two components, the network address and the host address. Subnet Mask used to calculate the Subnet Mask address from the IP address. A Subnet Mask is usually assigned by a wireless router or a DHCP server of the router automatically. Example: IP Address: 192.168.127.123 Subnet Mask: 255.255.255.0...
Page 336 • Wireless Direct The printer is used as a wireless router to connect external wireless communication devices (e.g. computers, smartphones, or tablets) in an environment where no wireless router is available. You can connect up to 5 devices to the printer using Wireless Direct. •...
Page 337 Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.
Page 338: Restrictions
Restrictions If you use a printer over the Wi-Fi, we highly recommend you perform security settings for Wi-Fi network using WPA/WPA2 from the viewpoint of security. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
Page 339: Firewall
Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When Firewall Function is Enabled • A firewall function may limit communications between a printer and a computer. This may disable printer setup and communications.
Page 340: List Of Devices Which May Interfere With Wi-Fi Communication
List of Devices Which May Interfere with Wi-Fi Communication While using the printer via Wi-Fi, the following devices near the printer or wireless router may cause radio frequency interference and affects connection between the printer and wireless router. Radio frequency interference may cause sending print jobs or printing speed to slow down.
Page 341: Sharing The Printer On A Network (Windows)
Sharing the Printer on a Network (Windows) When computers are used in a network environment, documents can be printed from multiple computers that share a single printer. • Setting Up a Shared Printer This section describes how to set up the print server and the client. Note •...
Page 342: Setting Up A Shared Printer
Setting Up a Shared Printer On the print server, set up sharing of the printer driver. Then from the client, set up the connection to the print server. Install the printer driver on the print server system 2. Select as described below: •...
Page 343 7. In the Install From Disk window, open the "Driver" folder of the downloaded printer driver, specify the "inf" file, and click OK. Note • If the printer server is 32-bit, specify it as "xxxxxxx3.INF". If it is 64-bit, specify it as "xxxxxxx6.INF".
Page 344: Restrictions On Printer Sharing
◦ The Free Layout and the Edit Using PosterArtist features of Page Layout in the Layout tab ◦ The Canon imagePROGRAF Preview feature • When the functions on the Device Settings tab cannot be set properly from a client system, they may...
Page 345 • If an error occurs when you print a document on a shared printer from a client, the error message of the Canon IJ status monitor is displayed on both the client and the print server. If a document is...
Page 346: Connecting Smartphone/Tablet To Printer Via Wi-Fi
Connecting Smartphone/Tablet to Printer via Wi-Fi • To connect a smartphone or tablet to printer via a wireless router: Connecting Smartphone/Tablet to Printer via Wireless Router • To connect a smartphone or tablet to printer without a wireless router: Connecting Smartphone/Tablet to Printer Directly (Wireless Direct)
Page 347: Connecting Smartphone/Tablet To Printer Via Wireless Router
Connecting Smartphone/Tablet to Printer via Wireless Router You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices via a wireless router) • Wireless Direct connection (connecting devices without using a wireless router) This section describes Wi-Fi connection via a wireless router.
Page 348 Connect Smartphones and Tablets to the Printer For Android device For iOS device For Android device 1. Open "Settings" menu on your device. 2. Enable "Wi-Fi". 3. Select wireless router SSID you use from detected device list. 4. Enter wireless LAN router password. Your device is connected to the printer.
Page 349 4. Enter wireless LAN router password. Your device is connected to the printer. 5. Start printing from application.
Page 350: Adjustments For Better Print Quality
Adjustments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...
Page 351: Adjusting The Print Head
Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images...
Page 352: Adjusting The Print Head
Adjusting the Print Head If printed documents are affected by the following problems, try adjusting the print head. • If printing is faint or affected by banding in different colors Execute Print nozzle check pattern in the touch screen menu to check for print head nozzle clogging. Checking for Nozzle Clogging •...
Page 353: Adjusting Line Misalignment
Adjusting Line Misalignment If printed lines are misaligned, execute Print head angle adjustment to adjust the print head angle. Print head angle adjustment requires you to examine a printed test pattern and adjust the angle using the angle adjustment lever. Always adjust the print head angle after replacing the print head.
Page 354 5. Open the top cover. 6. Align the angle adjustment lever with the red square and close the top cover. A test pattern is printed for adjustment. Important • Do not touch the linear scale (A) or carriage shaft (B). Touching these may cause malfunction.
Page 355 7. Examine the test pattern for adjustment. Determine the straightest set of lines. In the example in the figure below, select "+2" in pattern (C). 8. Open top cover and move angle adjustment lever to match number (or square) of straightest set of lines.
Page 356: Automatic Adjustment To Straighten Lines And Colors
Automatic Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print head alignment and adjust the print head position. Choose from Auto (standard) or Auto (fine) for automatically adjusting the print head. Minor warping and misaligned colors can usually be improved by executing Auto (standard).
Page 357 Auto (fine): Five sheets of unused paper, A4/Letter size or larger (or one sheet when using A2 or larger) Perform adjustment as follows. 1. Load paper. Loading Rolls on the Roll Holder Loading Rolls in the Printer Loading Sheets in the Printer Important •...
Page 358: Manual Adjustment To Straighten Lines And Colors
Manual Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print head alignment and adjust the print head position. Normally, execute Auto (standard). Automatic Adjustment to Straighten Lines and Colors However, when printing on special paper or if printing is not improved after Auto (fine), try Manual.
Page 359 3. Tap Print head alignment. 4. Tap Manual. A confirmation message appears. Note • If you do not execute Auto (fine), a confirmation message prompting you to execute Auto (fine) appears. In this case, tap Yes and execute Auto (fine). 5.
Page 360: Troubleshooting Paper Abrasion And Blurry Images
Troubleshooting Paper Abrasion and Blurry Images The print head height setting affects printing quality. Specifying a low print head height makes images clearer and enhances printing quality but may cause paper to rub against the print head. On the other hand, specifying a high print head height will prevent paper from rubbing against the print head but may reduce the printing quality.
Page 361 Note • When Auto is set to ON, before printing, the printer automatically adjusts the print head height to the level optimal for the ambient temperature and humidity. You can check the setting for the previous print job in Values applied with auto settings. Printer information •...
Page 362: Adjusting Feed Amount
Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...
Page 363: Adjusting Feed Amount
Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine-Tuning Paper Feed Amount Adjusting Line Length...
Page 364: Selecting Feed Amount Adjustment Method
Selecting Feed Amount Adjustment Method There are two methods of adjusting the paper feed amount, Prioritize print quality and Prioritize length accuracy, either of which will be applied during printing. Since the method that is applied during printing is determined from the value of the Set priority setting, configure Set priority to match the print target.
Page 365: Automatic Banding Adjustment
Automatic Banding Adjustment If printed images are affected by banding in different colors across the sheet, execute Adjust print quality for automatic adjustment of the paper feed amount. The printer prints and reads a test pattern for automatic adjustment of the feed amount. Important •...
Page 366 7. Tap paper to adjust. A test pattern is printed for adjustment and adjustment is finished.
Page 367: Manual Banding Adjustment
Manual Banding Adjustment If printed images are affected by banding in different colors, execute Adjust print quality for adjustment of the paper feed amount. Use manual adjustment with highly transparent media. Manual adjustment requires you to enter an adjustment value after a test pattern is printed. Note •...
Page 368 7. Tap paper to adjust. Test pattern A is printed for manual adjustment. Note • When printing on sheets, follow the instructions on the screen and remove the sheet. 8. Examine test pattern A for adjustment. Determine pattern in which banding is least noticeable.
Page 369: Fine-Tuning Paper Feed Amount
Fine-Tuning Paper Feed Amount If the contrast is uneven or banding in different colors appears at 30 mm (1.2 in) intervals in printed documents, try executing Paper feed fine adjustment during printing to fine-tune the feed amount. Note • The Paper feed fine adjustment menu is only displayed during printing. Additionally, it is displayed when you have selected Auto or Prioritize print quality in Set priority in Paper feed adjustment.
Page 370: Adjusting Line Length
Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust feed length to adjust the amount that paper is advanced. There are two options in Adjust feed length : Print alignment pattern and Change adjustment values. Note •...
Page 371 • If you tap Change adjustment values: No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy. 7. Tap amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value.
Page 372: Adjusting Vacuum Strength
Adjusting Vacuum Strength When printing on heavyweight paper or paper that curls or wrinkles easily, if the print head rubs against paper, adjusting the level of suction against paper on the platen may improve results. Important • Paper rubbing against or becoming caught on the print head may jam or result in printed documents that are soiled.
Page 373: Maintenance And Consumables
Maintenance and Consumables Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge Cutter Blade...
Page 374 Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update...
Page 375: Ink Tanks
Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks...
Page 376: Ink Tanks
Ink Tanks When purchasing, check the Model number. 4.4 fl oz (130 ml) Colors Model number Matte Black PFI-120 MBK Black PFI-120 BK Cyan PFI-120 C Magenta PFI-120 M Yellow PFI-120 Y 10.1 fl oz (300 ml) Colors Model number Matte Black PFI-320 MBK Black...
Page 377 Note • For instructions on replacing the ink tanks, see Replacing Ink Tanks.
Page 378: Replacing Ink Tanks
Replacing Ink Tanks Compatible Ink Tanks For details on compatible ink tanks, see Tanks. You can replace ink tanks in 4.4 fl oz (130 ml) and 10.1 fl oz (300 ml). Note • Depending on the color, you can also use an ink tank with a different capacity. Precautions When Handling Ink Tanks Take the following precautions when handling ink tanks.
Page 379 Selecting Ink Tank Replacement from Menu 1. Tap (Ink information) on HOME screen. Touch Screen The Current estimated ink levels screen appears. 2. Tap Replace. Instructions for the ink tank replacement procedure appear on the touch screen. Removing ink tank 1.
Page 380 3. Remove ink tank by grips (A), and then tap OK. Important • Do not turn off the printer, except transport preparation, while the ink tank is removed. It may cause the interior of the ink tank cover to become soiled. •...
Page 381 Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out. • Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality. Note •...
Page 382 • Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains. 3. Tap OK and insert ink tank into holder with ink holes down and metal contacts in front. Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder.
Page 383 Important • Do not push the ink tank in by hand. Forcing the ink tank into the holder may damage the printer. • If a 4.4 fl oz (130 ml) ink tank is installed facing the wrong direction, the rotating part of the ink tank lock lever come out of place.
Page 384: Checking Ink Tank Levels
Checking Ink Tank Levels On the touch screen, you can check how much ink is left in the ink tank. 1. Tap (Ink information) on HOME screen. Touch Screen The Current estimated ink levels screen appears. This printer has ink tanks (A) and sub-ink tanks (B). Even if ink runs out, printing can continue with ink in the sub-ink tanks.
Page 385: When To Replace Ink Tanks
When to Replace Ink Tanks Replace or prepare to replace ink tanks in the following situations. • If ink confirmation message appears on touch screen If ink is low, the Status lamp lights orange and a notification message will appear on the touch screen. You can continue to print, but prepare the ink tanks.
Page 386: Print Head
Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head...
Page 387: Print Head
Print Head When purchasing, check the Model number. Model number: PF-06 Note • For instructions on replacing the print head, see Replacing the Print Head.
Page 388: Checking For Nozzle Clogging
Checking for Nozzle Clogging If printing is faint or affected by banding in different colors, make sure the print head nozzles are clear by printing a test pattern to check the nozzles. Important • When using cut sheets, do not move the release lever until instructions (guidance) for removing the paper are displayed.
Page 389 If some sections of the horizontal lines are faint or incomplete, the nozzles for those colors are clogged. If horizontal lines are faint or incomplete, execute print head cleaning. Cleaning the Print Head...
Page 390: Cleaning The Print Head
• If printing is not improved after System cleaning, the print head may be at the end of its service life. Contact your Canon dealer for assistance. • When using cut sheets, do not move the release lever until instructions (guidance) for removing the paper are displayed.
Page 391 • By default, nozzles are checked at fixed intervals. Auto maintenance settings Perform cleaning as follows. 1. Tap (Setup) > Maintenance on HOME screen. Touch Screen The Maintenance screen appears. 2. Tap Print head cleaning. 3. Tap Cleaning, Deep cleaning, or System cleaning. 4.
Page 392: Replacing The Print Head
Replacing the Print Head If the touch screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible Print Head For details on compatible print head, see Print Head.
Page 393 The Maintenance screen appears. 2. Tap Head replacement. A confirmation message appears. 3. Tap Yes. Ink begins being drawn in. When it finishes, instructions for the print head replacement procedure appear on the touch screen. It takes about 1 to 2 minutes for ink to be drawn into the system and remove ink from the print head. 4.
Page 394 • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. 6. Pull down print head lock lever toward the front while holding its center (C) with your fingertip. 7.
Page 395 8. Grab grips (E), remove print head, and then tap OK. Important • Never touch the metal contacts of the carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the carriage. These may damage the printer. Note •...
Page 396 10. Remove orange protective caps (F, G). Grab grip (H) to remove protective cap (G). Important • Always carry the print head by holding its right and left grips. Never touch nozzle (I) or metal contacts (J). This may damage the print head and affect printing quality. •...
Page 397 • The inside surface of the protective cap is coated with ink to protect the nozzle. Be careful not to touch these surfaces when removing the caps. • The print head contains ink to protect the nozzle. We recommend removing the protective cap while holding it over the pouch that contained the print head or otherwise safely out of the way to avoid spilling ink and staining your clothes or the surrounding area.
Page 398 13. While holding center part (C) of print head lock lever, lower it toward back. 14. Align angle adjustment lever with the red square position. 15. Close top cover.
Page 399 Ink now fills the print head. It takes about 10 minutes. Important • While ink is being filled, definitely do not remove the ink tank or maintenance cartridge. Ink may leak out. Note • Print head position adjustment is executed when Print pattern after new head is set to ON. Follow the instructions on the touch screen to load paper.
Page 400: Maintenance Cartridge
Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge...
Page 401: Maintenance Cartridge
Maintenance Cartridge When purchasing, check the Model number. Model number: MC-31 Note • For instructions on replacing the maintenance cartridge, see Replacing the Maintenance Cartridge.
Page 402: Replacing The Maintenance Cartridge
Replacing the Maintenance Cartridge Compatible Maintenance Cartridges For details on compatible maintenance cartridge, see Maintenance Cartridge. Precautions When Handling Maintenance Cartridge Take the following precautions when handling the maintenance cartridge. Caution • For safety, keep maintenance cartridge out of the reach of children. •...
Page 403 Important • Never touch the metal contacts (A). This may damage the maintenance cartridge. 5. Open maintenance cartridge cover. 6. Hold the used maintenance cartridge by the grip (B) with one hand and put your other hand under the maintenance cartridge to hold it firmly on the bottom, keeping it level as you pull it out.
Page 404 Important • A used maintenance cartridge is heavy. Always grasp the cartridge firmly and keep the cartridge level during removal. If you drop a used maintenance cartridge or store it at an angle, ink may leak and cause stains. 7. Put used maintenance cartridge in supplied plastic bag and store on flat surface. 8.
Page 405 Important • Support the maintenance cartridge cover from underneath as you wipe it. 10. Keeping the new maintenance cartridge level, insert it all the way in. The maintenance cartridge is initialized. Important • Do not remove the maintenance cartridge during initialization immediately after replacing the maintenance cartridge.
Page 406: Checking The Remaining Maintenance Cartridge Capacity
Checking the Remaining Maintenance Cartridge Capacity The maintenance cartridge absorbs excess ink from borderless printing and print head cleaning. You can confirm the remaining capacity of the maintenance cartridge by checking the touch screen. 1. Tap (Setup) > Maintenance on HOME screen. Touch Screen The Maintenance screen appears.
Page 407: When To Replace The Maintenance Cartridge
When to Replace the Maintenance Cartridge Replace or prepare to replace the maintenance cartridge in the following situations. • If maintenance cartridge confirmation message appears on touch screen When the maintenance cartridge is almost used up, the Status lamp lights orange and a notification message will appear on the touch screen.
Page 408: Cutter Blade
Cutter Blade Cutter Blade Replacing the Cutter Blade...
Page 409: Cutter Blade
Cutter Blade When purchasing, check the Model number. Model number: CT-08 Note • For instructions on replacing the cutter blade, see Replacing the Cutter Blade.
Page 410: Replacing The Cutter Blade
Replacing the Cutter Blade Compatible Cutter Blade For details on compatible cutter blade, see Cutter Blade. How to Replace Cutter Blade 1. Tap (Setup) > Maintenance on HOME screen. Touch Screen The Maintenance screen appears. 2. Tap Replace cutter blade unit. A confirmation message appears.
Page 411 Caution • Never touch any part other than A. This may stain your hands or cause injury. Additionally, this may damage the printer. • Do not disassemble the cutter blade. Touching the blade may cause injury. Note • Dispose of the used cutter blade in accordance with local regulations. 7.
Page 412 Important • After the cutter blade is secured, check that the cutter blade does not come off. If the cutter blade comes off, this may damage the printer. 9. Tap Done. 10. Tap Yes.
Page 413: Performing Maintenance Functions From Your Computer (Windows)
Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads Printing a Nozzle Check Pattern...
Page 414: Cleaning The Print Heads
Cleaning the Print Heads The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for print head cleaning is as follows:: Print Head Cleaning 1.
Page 415: Printing A Nozzle Check Pattern
Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Print Nozzle Check Pattern 1.
Page 416 Related Topic Cleaning the Print Heads...
Page 417: Cleaning The Printer
Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Print Head...
Page 418: Cleaning The Printer Exterior
Cleaning the Printer Exterior Clean the printer regularly to maintain better printing quality and help prevent problems. To ensure a comfortable working environment, clean the printer exterior about once a month. 1. Turn printer off. Turning the Printer On and Off 2.
Page 419: Cleaning Inside The Top Cover
Cleaning Inside the Top Cover Clean inside the top cover about once a month to maintain better printing quality and help prevent problems. Also clean inside the top cover in the following situations to ensure optimal operation. • If the printed surface or the underside of paper is dirty after printing •...
Page 420 5. If paper dust has accumulated in vacuum holes (A) on platen or in borderless printing ink grooves (B), use cleaning brush (C), provided with printer, to wipe it away. Important • Do not touch the linear scale (D) or carriage shaft (E). Touching these may cause malfunction. Note •...
Page 421 Wipe away any ink residue and paper dust (debris from cutting) on entire platen (F), paper retainer (G), borderless printing ink grooves (H), and output guide (I), and so on. Warning • Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock.
Page 422 2. Close top cover.
Page 423: Other Maintenance
Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update...
Page 424: Preparing To Transfer The Printer
Preparing to Transfer the Printer To protect the internal parts in transit, always follow these steps before transferring the printer to a new location. For details on packing the printer and installing it after transfer, see Reinstalling the Printer. Important •...
Page 425 • If consumables must be replaced, a message appears on the touch screen, and preparation is disabled. If the message appears, tap OK and contact your Canon dealer for assistance. 7. Open ink tank cover to remove all ink tanks.
Page 426 If you remove the maintenance cartridge while ink is being removed, the ink may leak out. 10. Press ON button and turn off printer. Packing Printer 1. Disconnect power cord and interface cable. Important • Turn off the printer before you unplug it. Unplugging the printer before it is off and moving it may damage the printer.
Page 427: Reinstalling The Printer
Reinstalling the Printer The basic workflow for reinstalling the printer is as follows. For detailed instructions, see the Setup Guide. Assemble the stand (Option) 1. To use the optional stand, assemble the stand by referring to the Printer Stand Setup Guide that was provided with the stand.
Page 428 Install the printer 1. Mount the printer on the assembled stand and tighten the screws firmly. Caution • Moving the printer requires at least three people. Be careful to avoid back strain and other injuries.
Page 429 • When moving the printer, firmly grasp the carrying grips. The printer may be unsteady if you hold it at other positions, which poses a risk of injury from dropping the printer. • When placing the printer on the stand, lock all four of the casters of the stand. Attempting to place the printer on the stand while the casters are not locked poses a risk of injury.
Page 430 3. Connect the power cord to the power cord connector on the right side of the printer. 4. Plug the power cord into the outlet. 5. Press ON button to turn on printer. When "Install the printer here? Do not install the ink tanks yet." appears, tap Yes. 6.
Page 431 8. Load the Roll Media in the printer. (See "Loading Rolls in the Printer.") 9. Install the software. Note that the driver installation procedure varies depending on the type of connection. (See "Installing the Printer Driver" (Windows).) (See "Installing the Printer Driver" (macOS).) Important •...
Page 432: Firmware Update
Firmware update This setting item is displayed by tapping Device settings after tapping (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server.
Page 433: Specifications
Specifications Specifications Print Area...
Page 434: Specifications
Specifications Important • The following values may vary depending on the operating environment. Printer Power supply 100-240 V AC (50/60 Hz) Power consumption When printing: 69 W max. *1 In Sleep mode: 3.6 W max. *1 When power is off: 0.3 W max. *2 *1 Wired LAN connection *2 The printer uses a trace amount of power even when turned off.
Page 435 IEEE802.3 (10BASE-T) Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b Network Specifications Communication protocol SNMP (Canon-MIB compatible), HTTP, TCP/IP (IPv4/IPv6), FTP Wired LAN specifications Compliance standards: IEEE802.3ab (1000BASE-T) / IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T) Transmission speed: 10 Mbps / 100 Mbps / 1000 Mbps (automatically selec-...
Page 436 Easy wireless connect Other: Admin password Operating Conditions If operating conditions of the operating system are high, follow those. Windows Compatible Operating System (Stand- 32-bit version: ard supplied printer driver) Windows 10 Windows 8.1 Windows 7 Use the latest Service Pack available. 64-bit version: Windows 10 Windows 8.1...
Page 437 • To install the software while using macOS, you must have a network connection. For information on the ink the printer supports, see Tanks. Paper For details on the compatible media types, see Paper Information List. Paper width For details on the paper widths supported by the printer, see Paper Sizes.
Page 438: Print Area
Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note •...
Page 439 Rolls Printable Area: A margin of 0.2 inch (3 mm) on top and bottom and 0.2 inch (3 mm) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 inch (0 mm). For paper that supports borderless printing, see Paper Information List.
Page 440: Safety
Safety Safety Precautions Regulatory Information WEEE (EU&EEA) When Repairing, Lending, or Disposing of the Printer...
Page 441: Safety Precautions
Safety Precautions Choosing a location • Never install the printer on an unstable or vibrating surface. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the printer under the operating environment specified in the Specifications.
Page 442 • Never touch the electrical contacts on a print head after printing. The metal parts may be very hot and could cause burns. • Do not throw ink tanks and maintenance cartridges into fire. • Do not attempt to disassemble or modify the print head, ink tanks, and maintenance cartridges. •...
Page 443: Regulatory Information
20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
Page 444 Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices.
Page 445: Weee (Eu&Eea)
For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/weee, or www.canon-europe.com/battery.
Page 446 Pour plus d'informations sur le recyclage de ce produit, contactez vos services municipaux, votre éco- organisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou www.canon-europe.com/battery.
Page 447 Sólo para la Unión Europea y el Área Económica Europea (Noruega, Islandia y Liechtenstein) Estos iconos indican que este producto no debe desecharse con los residuos domésticos de acuerdo con la Directiva sobre RAEE (2012/19/UE) y la Directiva sobre Pilas y Acumuladores (2006/66/CE) y/o la legislación nacional.
Page 448 Per a més informació sobre el reciclatge d’aquest producte, contacteu amb l’oficina municipal, les autoritats encarregades dels residus, el pla de residus homologat o el servei de recollida d’escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, o www.canon-europe.com/battery.
Page 449 Når du foretager korrekt bortskaffelse af produktet, bidrager du til effektiv brug af naturressourcerne. Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt. Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και...
Page 450 Tuotteen asianmukainen hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon- europe.com/weee, tai www.canon-europe.com/battery.
Page 451 Om du vill ha mer information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon- europe.com/battery.
Page 452 A termék újrahasznosítását illetően informálódjon a helyi polgármesteri hivatalnál, a helyi közterület-fenntartó vállalatnál, a hivatalos hulladéklerakó telephelyen vagy a háztartási hulladék begyűjtését végző szolgáltatónál, illetve látogasson el a www.canon- europe.com/weee, vagy www.canon-europe.com/battery internetes oldalra. Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i Liechtenstein) Te symbole oznaczają, że produktu nie należy wyrzucać...
Page 453 Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete ning patarei- ja akujäätmete tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti- leheküljelt www.canon-europe.com/weee või www.canon-europe.com/battery.
Page 454 įranga. Bendradarbiaudami ir teisingai utilizuodami šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon- europe.com/weee, arba www.canon-europe.com/battery.
Page 455 Za več informacij o ponovni uporabi tega izdelka se obrnite na lokalen mestni urad, pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canon- europe.com/battery.
Page 456 Vaša suradnja u pravilnom zbrinjavanju ovog proizvoda pridonijet će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery.
Page 457 EEE. Vaša saradnja na ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Više informacija o tome kako možete da reciklirate ovaj proizvod potražite od lokalnih gradskih vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery.
Page 458: When Repairing, Lending, Or Disposing Of The Printer
When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it.
Page 459: Screenshots In This Manual
Screenshots in This Manual For Windows: The screenshots used in this manual are the screens that appear when the operating system Windows 10 is used. For macOS: The screenshots used in this manual are the screens that appear when the operating system macOS High Sierra 10.13 is used.
Page 460: Basic Printing Workflow
Basic Printing Workflow Printing procedure Canceling print jobs Pausing Printing...
Page 461: Printing Procedure
Printing procedure Printing Options Using Rolls and Sheets Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from macOS...
Page 462: Printing Options Using Rolls And Sheets
Printing Options Using Rolls and Sheets The printer supports both rolls and sheets. This section introduces the main features of each, as well as the main printing methods available. Select rolls or sheets to suit your particular printing application. Note •...
Page 463 • imagePROGRAF Free Layout (Windows), imagePROGRAF Free Layout (macOS) and Canon Free Layout plus (Windows) Print multiple documents from multiple applications (such as word-processing programs, spreadsheet programs, and so on) next to each other. (See "Lining Up and Printing Multiple Documents"...
Page 464: Turning The Printer On And Off
1. Press ON button to turn on printer. The ON button lights up and the printer will now start up. The Canon logo appears on the operation panel, and then "Starting the system...Please wait momentarily" appears. When startup is finished, the printer enters standby mode.
Page 465 • The ink tank is not installed Replacing Ink Tanks • If "Error" is shown on the operation panel Check the message on the operation panel and take action as necessary. • The ON button and Status lamp never light up, and nothing appears on the operation panel Check the connection at the plug and electrical outlet.
Page 466: Loading And Printing On Rolls
Loading and Printing on Rolls These are the basic steps for loading and printing on rolls. Follow these steps to load and print on rolls. Note • For details on roll paper sizes and types that can be used, see "Paper Sizes"...
Page 467 4. Select the type of paper. (See "Changing the Type of Paper.") Note • If no barcode has been printed on the roll paper and you have set Manage remaining roll amount to Barcodes, specify the roll length after selecting the media type. (See "Specifying the Paper Length.")
Page 468 6. Send the print job. Printing in Windows Printing from macOS Start printing. Important • Do not move the release lever during printing.
Page 469: Loading And Printing On Sheets
Loading and Printing on Sheets These are the basic steps for loading sheets and then printing. Follow the steps below to load and print on sheets. Note • For details on paper sizes and types that can be loaded, see "Paper Sizes"...
Page 470 3. Send the print job. • Printing in Windows • Printing from macOS 4. Load the sheet. (See "Loading Sheets in the Printer.") Start printing. Important • Do not move the release lever until instructions (guidance) for removing the paper are displayed. Moving the release lever during printing will cause printing to stop.
Page 471: Printing In Windows
Printing in Windows Print from the application menu. Important • We recommend exiting unnecessary applications before printing. Running several applications while printing may interrupt the transfer of print data and affect printing quality. 1. In the source application, select Print from the File menu to display the dialog box for printing conditions.
Page 472 You can use the printer driver dialog box to configure various printing settings such as for enlarged or reduced printing and borderless printing. You can open the printer driver dialog box from the application software or from the operating system menu. For details, see "How to Open the Printer Driver Setup Window"...
Page 473: Printing From Macos
Printing from macOS Print from the application menu after registering the printer. Important • We recommend exiting unnecessary applications before printing. Running several applications while printing may interrupt the transfer of print data and affect printing quality. Registering the printer The printer needs to be registered in Print &...
Page 474 As shown in the following illustration, you can switch to other panes in this dialog box to complete settings for various methods of printing, including enlarged and reduced printing, borderless printing, and so on.
Page 475: Canceling Print Jobs
Canceling print jobs Canceling Print Jobs from the Operation Panel Canceling Print Jobs from Windows Canceling Print Jobs from macOS...
Page 476: Canceling Print Jobs From The Operation Panel
Canceling Print Jobs from the Operation Panel To cancel printing or reception of print jobs, press the Stop button on the operation panel. When you press the Stop button during printing, the printer operation varies depending on the current status. •...
Page 477: Canceling Print Jobs From Windows
Canceling Print Jobs from Windows In the printer window, you can cancel jobs that are being sent to the printer. Using CanonIJ Status Monitor, you can cancel print jobs that have already been received by the printer or that are currently being printed. 1.
Page 478 Note • The screen may differ slightly depending on the model you are using.
Page 479: Canceling Print Jobs From Macos
Canceling Print Jobs from macOS In the printer window, you can cancel jobs that are being sent to the printer. Note • Print jobs are shown in the printer window while they are being sent from the computer. After transmission, jobs are not displayed even during printing. 1.
Page 480: Pausing Printing
Pausing Printing Pausing Printing...
Page 481: Pausing Printing
Pausing Printing During printing, if you set Pause printing to Enable, the printer enters a state in which printing is paused, after the completion of the printing process when this setting was made. Printing from the job queue is not possible in this state. To restore normal operation after pausing printing, set Pause printing to Disable.
Page 482: Enhanced Printing Options
Enhanced Printing Options Printing from Your Computer (Windows) Printing with Easy Setup Basics Changing the Type of Paper Setting the Number of Copies and Printing Order Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print Printing CAD Drawings Printing By Setting Print Purpose Printing from AutoCAD...
Page 483 Printing Full-Size without Margins Printing Hanging and Horizontal Banners (Large-Format Printing) Printing by Dividing/Joining Documents Laying out a Multiple-File Document on One Page Lining Up and Printing Multiple Documents to Cut Sheets Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Dividing and Printing Posters Printing Document in Center of Paper Printing by Saving Roll Paper...
Page 484 Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Adjusting Brightness Adjusting Contrast Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size)
Page 485 Printing from iOS Device (AirPrint)
Page 486: Printing From Your Computer (Windows)
Printing from Your Computer (Windows) Printing with Easy Setup Basic Setting the Number of Copies and Printing Order Printing Photos and Business Documents Printing CAD Drawings Changing the Print Quality and Correcting Image Data Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Prints without Edges Based on the Scenarios Printing Hanging and Horizontal Banners (Large-Format Printing)
Page 487: Printing With Easy Setup
If Auto (Use Printer Settings) is selected, the paper configured in printer settings is printed. Important • See "Paper Information List" for Canon authentic paper or Canon output check paper. Note • Click Get Information... to display the Paper Information on Printer dialog box. The Paper Information on Printer dialog box allows you to get the paper information from the printer and to set the paper source and the media type on the printer driver.
Page 488 5. Select print target From the pull-down menu, select Easy Settings, and then select the setting that matches your purpose from the Print Target list. 6. Select the print quality For Print Quality, select High, Standard or Fast according to your purpose. Important •...
Page 489 From the Page Size list on the Page Setup tab, select the same size as that of the document that was created with the application software. 8. Select the paper source For Paper Source, select the setting that matches your purpose. 9.
Page 490 10. Complete the setup Click OK. When you execute print, the document is printed with settings that match your purpose. Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel.
Page 491 Checking Printer Settings and Applying Settings to Printer Driver 1. Open printer driver setup window 2. Click Get Information... on Main tab The Paper Information on Printer dialog box appears. 3. Select the paper source From Paper Source, check the setting or select a new paper source. The current printer settings appear in Media Type and Roll Width.
Page 492: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Layout tab, specify the number of copies to be printed. 3.
Page 493: Printing Photos And Business Documents
Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print...
Page 494: Printing By Setting Print Purpose
Printing By Setting Print Purpose The print settings that are generally used frequently are pre-registered as print purposes. By using a print purpose to print, you can print with settings that match the document. The procedure for printing by using a print purpose is as follows: 1.
Page 495 4. Select print purpose For Print Target, select the setting that matches the document. Default Settings Select this setting to print a general document such as an business documents. Photo (Color) Select this setting to print a color illustration or a photo. Poster Select this setting to print a poster.
Page 496 6. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper feed method will differ according to the paper settings. 7. Set the other items Set the other items as necessary. 8. Complete the setup Click OK.
Page 497: Edit In Posterartist And Print
Edit in PosterArtist and Print Word processing and spreadsheet software documents and web browser screens, etc. can be edited a print from PosterArtist. The following explains the procedure for editing original documents made in multiple application software in PosterArtist and printing in a poster layout. 1.
Page 498 Note • For instructions on how to edit and rearrange images, refer to the PosterArtist manual.
Page 499: Printing Cad Drawings
Printing CAD Drawings Printing By Setting Print Purpose Printing from AutoCAD...
Page 500 Printing By Setting Print Purpose The print settings that are generally used frequently are pre-registered as print purposes. By using a print purpose to print, you can print with settings that match the document. The procedure for printing by using a print purpose is as follows: 1.
Page 501 4. Select print purpose For Print Target, select the setting that matches the document. Default Settings Select this setting to print a general document such as an business documents. Photo (Color) Select this setting to print a color illustration or a photo. Poster Select this setting to print a poster.
Page 502 6. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper feed method will differ according to the paper settings. 7. Set the other items Set the other items as necessary. 8. Complete the setup Click OK.
Page 503: Printing From Autocad
The Plot dialog box is displayed. 2. Confirm if the device name in use is displayed Printer Driver Optimization Module for AutoCAD is installed if "XXX - Optimized driver - by Canon Inc." (where "XXX" is your model name) is displayed in Plotter of Printer/plotter.
Page 504: Changing The Print Quality And Correcting Image Data
Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast Printing Using Detailed Setting Mode...
Page 505: Adjusting Color Balance
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
Page 506 For Color Mode, select Color, and then click Color Settings. The Color Settings dialog box appears. 4. Adjust color balance The Color Adjustment tab has individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left.
Page 507: Setting The Print Quality Level (Custom)
Setting the Print Quality Level (Custom) Custom on the Print Quality tab allows you to set detailed print quality levels. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select advanced settings From the Main tab pull-down menu, select Advanced Settings.
Page 508 Important • Certain print quality levels cannot be selected depending on the settings of Media Type. 5. Complete the setup Click OK on the Main tab. When you execute print, the image data is printed with the selected print quality level. Related Topics Specifying Color Correction Adjusting Color Balance...
Page 509: Printing A Color Document In Monochrome
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Open the printer driver setup window 2. Select advanced settings From the Main tab pull-down menu, select Advanced Settings. 3. Select color mode For Color Mode, select Monochrome or Monochrome Bitmap.
Page 510 Click OK. When you execute print, the document is converted to grayscale data. It allows you to print the color document in monochrome. Important • When Monochrome or Monochrome Bitmap are selected, the printer driver processes image data as sRGB data. In this case, actual colors printed may differ from those in the original image data. When using the grayscale printing function to print Adobe RGB data, convert the data to sRGB data using an application software.
Page 511: Specifying Color Correction
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, when data is printed, the printer driver automatically adjusts the colors. When you want to print by using the color space of the image data effectively, select ICM or, ICC Profile Matching.
Page 512 Driver Matching Print with the optimal color using the driver's original color profile. Normally, you should choose this mode. ICC Profile Matching Carry out color matching using the ICC profile. Specify the input profile, printer profile and matching method in detail, and select when printing. You can use the digital camera or scanner ICC profile, or the ICC profile created using the profile creation tool.
Page 513 Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles...
Page 514: Optimal Photo Printing Of Image Data
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose.
Page 515: Adjusting Colors With The Printer Driver
Important • When printing using driver matching, Canon recommends that you set the monitor and the environment light as follows: • Monitor...
Page 516 3. Select color mode For Color Mode, select Color, and then click Color Settings. The Color Settings dialog box appears. 4. Select color correction Click Matching tab, and select Driver Matching for Color Correction. 5. Select the rendering intent Select the coloring adjustment method in Rendering Intent. Perceptual (Photo) Reproduces colors of general photos naturally and features smooth gradation.
Page 517 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 518: Printing With Icc Profiles
Specify an ICC Profile from the Application Software and Print the Data When you print the editing and touch-up results of Adobe Photoshop, Canon Digital Photo Professional, or any application software that allows you to specify input and printing ICC profiles, you print by effectively using the color space of the input ICC profile specified in the image data.
Page 519 Click Matching tab, and select None for Color Correction. 5. Set the other items If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, and Contrast settings, and then click OK. 6. Complete the setup Click OK on the Main tab.
Page 520 3. Select color mode For Color Mode, select Color, and then click Color Settings. The Color Settings dialog box appears. 4. Select color correction Click Matching tab, and select ICC Profile Matching for Color Correction. 5. Select For Input Profile Select the input profile you want to use.
Page 521 Reproduces colors of general photos naturally and features smooth gradation. In addition, selecting this setting allows you to adjust colors easily using an application software. Important • When you select Perceptual to print images, Canon recommends that you set the monitor and the environment light as follows: • Monitor...
Page 522 8. Set the other items If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, and Contrast settings, and then click OK. 9. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction...
Page 523: Adjusting Brightness
Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors The procedure for adjusting brightness is as follows: 1.
Page 524 You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Complete the setup Click OK on the Main tab.
Page 525: Adjusting Contrast
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
Page 526 On the Color Adjustment tab, moving the Contrast slider to the right increases the contrast, and moving the slider to the left decreases the contrast. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver.
Page 527: Printing Using Detailed Setting Mode
Printing Using Detailed Setting Mode You can print by using your own settings instead of the pre-registered Print Target settings. The procedure for using the detailed setting mode and printing is as follows: 1. Open the printer driver setup window 2.
Page 528 4. Set print conditions Set the following items as necessary. Print Priority Select elements to prioritize for print results. Print Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose. Color Mode Selects color adjustment method.
Page 529 6. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper feed method will differ according to the paper settings. 7. Set the other items Set the other items as necessary. 8. Complete the setup Click OK.
Page 530: Scaled Printing
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Select the paper size of the document Using Page Size on the Page Setup tab, select the page size that is set with your application software. 3.
Page 531 • Fit Paper Size Scales the document to match the paper size. • Fit Roll Paper Width Scales the document to match the roll paper width. • Scaling Allows you to specify the scaling by entering a number directly or by selecting the paper size you want from the Printer Paper Size list.
Page 532 Note • Selecting Enlarged/Reduced Printing changes the printable area of the document.
Page 533: Printing To Oversized Paper Sizes
Printing to Oversized Paper Sizes When printing a created document so that it fills the entire paper width, select a paper size from the Oversize list (sizes resulting from adding margins necessary for printer operation to the document sizes) so that all areas of the document are printed at their actual size.
Page 534 Select the Oversize check box, and click OK. The current settings are displayed in the settings preview on the left side of the Page Setup tab. 5. Select the paper source For Paper Source, select the setting that matches your purpose. Important •...
Page 535 • To set an oversized paper size for a non-standard paper size, register the paper size in the Paper Size Options dialog box. An oversized paper size cannot be set for paper sizes that were set in the Custom Size Settings dialog box.
Page 536: Setting Paper Dimensions (Custom Size)
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." There are two ways of setting a user-defined paper, setting the paper from Size Options... on the Page Setup tab and setting the paper from Custom Size of Page Size.
Page 537 Note • By selecting the Borderless Printing Size check box for Size, you can select a size from the paper sizes that support Borderless Printing. By selecting the Fix the Ratio of the Width to Height check box, you can change the size while keeping the Width and Height ratio. 4.
Page 538 The Custom Size Settings dialog box opens. 3. Set the custom paper size Enter the Width and Height values of the paper to be used, specify the Units, and then click OK. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified paper size.
Page 539 Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results. •...
Page 540: Printing Without Edges Based On The Scenarios
Printing without Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins...
Page 541: Printing Without Margins To Match Paper Size
Printing without Margins to Match Paper Size Procedure for printing borderless (without white margins around the edges) by enlarging/reducing documents to match paper size. 1. In the printer driver, open the settings screen 2. Select a feeding method In Paper Source, select Roll Paper. Important •...
Page 542 After the Information dialog is displayed, under Roll Width, select the same paper width as that of the paper roll loaded in the printer and click OK. 5. Determine by how much you want the image to exceed the size of the paper Adjust Amount of Extension as needed.
Page 543 • Depending on paper size, the length/width ratio of the paper may be different from that of the image, making it impossible for the whole image to fit on the paper. When this happens, crop the image with the application software to match paper size. •...
Page 544: Printing Without Margins To Match Roll Paper Width
Printing without Margins to Match Roll Paper Width Procedure for printing borderless (without white margins around the edges) by enlarging/reducing documents to match roll paper width. 1. In the printer driver, open the settings screen 2. Select a feeding method In Paper Source, select Roll Paper.
Page 545 After the Information dialog is displayed, under Roll Width, select the same paper width as that of the paper roll loaded in the printer and click OK. 5. Determine by how much you want the image to exceed the size of the paper Adjust Amount of Extension as needed.
Page 546 • A2/A3 Roll (420.0mm) • 16 in Roll (406.4mm) • A3+ Roll (329.0mm) • 12 in Roll (304.8mm) • 300mm Roll (300.0mm) • A3/A4 Roll (297.0mm) • B4 Roll (257.0mm) • 8 in Roll (203.2mm) Also, stains may appear on the back of the paper. Note •...
Page 547: Printing Full-Size Without Margins
Printing Full-Size without Margins Procedure for printing borderless (without white margins around the edges) images in the same size as the original document without enlarging/reducing them. Recommended if you prize quality. 1. In the printer driver, open the settings screen 2.
Page 548 5. Determine by how much you want the image to exceed the size of the paper Adjust Amount of Extension as needed. When clicking on Borderless Setting, the Borderless Setting dialog box will appear. Dragging the slide bar to the right will increase overflow, while dragging it to the left will reduce it. The second position from the right is recommended for most cases.
Page 549 • 600mm Roll (600.0mm) • 20 in Roll (508.0mm) • 500mm Roll (500.0mm) • A2/A3 Roll (420.0mm) • 16 in Roll (406.4mm) • A3+ Roll (329.0mm) • 12 in Roll (304.8mm) • 300mm Roll (300.0mm) • A3/A4 Roll (297.0mm) • B4 Roll (257.0mm) •...
Page 550: Printing Hanging And Horizontal Banners (Large-Format Printing)
Printing Hanging and Horizontal Banners (Large-Format Printing) A drapery or banner up to 18.0m can be made by enlarging or reducing original documents made on application software. However, there are cases in which an 18.0 meter banner cannot be printed because the application software used has limits on the document size that can be set.
Page 551 6. Complete the setup Click OK. When printing is executed, a drapery or banner can be printed according to the roll. Enlarge and print 1. Register user-defined paper Register both the actual desired print size (user-defined paper 1) and original document size created in application (user-defined document size 2) in the Size Options...
Page 552 4. Select Paper Size Select registered user-defined paper 1 from Custom Paper Size in Page Setup tab's Page Size. 5. Complete the setup Click OK. When you print, the hanging or horizontal banner is printed by using the user-defined size. Note •...
Page 553: Printing By Dividing/Joining Documents
Printing by Dividing/Joining Documents Inputting Multiple-file Documents into Free Layout plus Lining Up and Printing Multiple Documents to Cut Sheets Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Dividing and Printing Posters...
Page 554: Lining Up And Printing Multiple Documents To Cut Sheets
Lining Up and Printing Multiple Documents to Cut Sheets You can line up multiple documents that were created separately and print them together on one page. You must install Free Layout to use this function. Go to the Canon website, download Free Layout, and then install it.
Page 555 Note • To lay out multiple application software documents onto one page, repeat steps 1 to 3 without closing the Canon imagePROGRAF Free Layout window.
Page 556: Printing By Connecting Multiple Pages
Printing by Connecting Multiple Pages You can eliminate the blank spaces between pages in a document that extends over multiple pages and print the document as one continuous document. The procedure for printing by connecting multiple pages is as follows: 1.
Page 557: Printing Multiple Pages All On One Page
Printing Multiple Pages All on One Page The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for printing multiple pages all on one page is as follows: 1.
Page 558 4. Set the number of pages to be printed on one sheet and the page order If necessary, click Set..., specify the following settings in the Page Layout Printing dialog box, and click Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box.
Page 559: Dividing And Printing Posters
Dividing and Printing Posters The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster.
Page 560 4. Complete the setup Click OK on the Layout tab. When you execute print, the document will be divided into several pages during printing. Important • When there is a checkmark attached to Banner Printing on the Page Setup tab, Page Layout is grayed out and cannot be set.
Page 561 Note • In the setting view on the left side of the Pages to Print dialog box, you can also clear the display by clicking the pages you do not want to print. To redisplay a cleared page, click that page again. •...
Page 562: Printing Document In Center Of Paper
Printing Document in Center of Paper When you want to position the source document in the middle of the cut paper and print, or print with even margins on the right and left in relation to the width of the roll paper, use the Print Centered function. The print results when setting with Print Centered are as follows.
Page 563 3. Select the paper size Select the size of the paper you want to print from Page Size on the Page Setup tab. 4. Set magnification as necessary Where necessary, attach a checkmark next to Enlarged/Reduced Printing, and set according to the objective.
Page 564 Important • The paper feed method will differ according to the paper settings. 6. Select roll paper width If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer. 7.
Page 565: Printing By Saving Roll Paper
Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document...
Page 566: Saving Roll Paper By Rotating Document 90 Degrees
Saving Roll Paper by Rotating Document 90 Degrees When printing a portrait document on roll paper, you can save paper by rotating the document 90 degrees and printing the document so that it is oriented horizontally relative to the paper. The procedure for saving paper by rotating the document 90 degrees is as follows: 1.
Page 567 6. Select roll paper width For Roll Paper Width, select the width of the roll paper loaded in the printer. 7. Complete the setup Click OK. When you print, you can rotate a portrait document 90 degrees to save paper. Important •...
Page 568 • When selecting paper in portrait format as the Page Size from the Page Setup tab, if the length in the vertical direction is longer than the width selected in Roll Width, even if a checkmark is placed next to Rotate Page 90 degrees, the page will not be rotated.
Page 569: Saving Roll Paper By Eliminating Upper And Lower Margins On Document
Saving Roll Paper by Eliminating Upper and Lower Margins on Document When printing on roll paper, you can save paper by reducing the upper and lower margins when printing. The procedure for saving paper by reducing the upper and lower margins is as follows: 1.
Page 570 4. Select the paper source For Paper Source, select Roll Paper. Important • The paper feed method will differ according to the paper settings. 5. Select roll paper width For Roll Paper Width, select the width of the roll paper loaded in the printer. 6.
Page 571 7. Complete the setup Click OK. When you print, the upper and lower margins are reduced so that you can save paper.
Page 572: Switching The Paper Source To Match The Purpose
Switching the Paper Source to Match the Purpose This printer has two paper sources: Roll and Cut Sheet. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1.
Page 573 Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results.
Page 574: Displaying The Print Results Before Printing
2. Set the preview Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. When you execute print, the Canon imagePROGRAF Preview opens and displays the print results. Related Topic Canon imagePROGRAF Preview...
Page 575: Other Convenient Settings
Other Convenient Settings Stamp Printing Setting a Page Size and Orientation Registering a Frequently Used Printing Profile Cutting Roll Paper after Printing...
Page 576: Stamp Printing
Stamp Printing The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. "CONFIDENTIAL," "IMPORTANT," and other stamps that are used often in companies are pre-registered. The procedure for printing with a stamp is as follows: 1.
Page 577: Registering A Stamp
Registering a Stamp You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1.
Page 578 3. Set stamp details Click Add to add a new stamp (Untitled) to the list. In Name, enter the name of the stamp to register, and in Text, enter the character string you want as the stamp. Change the Font, Size, and Color settings as necessary. 4.
Page 579 5. Complete the setup Click OK to return to the Layout tab. The registered title appears in the Stamp list. Changing and Registering Some of Stamp Settings 1. Select stamp On the Layout tab, select the Stamp check box, and click Define Stamp..The Define Stamp dialog box opens.
Page 580: Setting A Page Size And Orientation
Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
Page 581: Registering A Frequently Used Printing Profile
Registering a Frequently Used Printing Profile You can register the frequently used printing settings to Favorites. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. Open the printer driver setup window 2.
Page 582 4. Register favorite setting In Name, enter the name of the favorite. Set the Icon and Comment fields as necessary, and then click OK. The name and the icon appear in the Favorites list. To check the settings of the registered favorite, click Settings Details. Note •...
Page 583: Cutting Roll Paper After Printing
Cutting Roll Paper after Printing The procedure for cutting roll paper automatically and printing cut guidelines is as follows: 1. Open the printer driver setup window 2. Select the paper source In Paper Source, select Roll Paper. Important • The paper feed method will differ according to the paper settings. 3.
Page 584 • Print Cut Guideline Cut guidelines are printed for cutting the roll paper manually after printing. Note • The default setting for automatic cutting is Yes. After completing the setting, click OK to return to the Page Setup tab. 5. Complete the setup Click OK on the Page Setup tab.
Page 585: Hp-Gl/2 Printing
HP-GL/2 Printing This printer supports printing using the original Canon SG Raster printer control language and printing using HP-GL/2 and HP RTL. The printer automatically switches to the corresponding processing depending on whether SG Raster and HP-GL/2 or HP RTL job is received.
Page 586: Printing From Smartphone/Tablet
Printing from Smartphone/Tablet For more on printing from a device, refer to the device's or application's instruction manual. Connecting Smartphone/Tablet to Printer Directly (Wireless Direct)
Page 587: Connecting Smartphone/Tablet To Printer Directly (Wireless Direct)
Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices using a wireless router) • Wireless Direct connection (connecting devices without using a wireless router) This section describes wireless direct, which allows you to print by connecting the devices to the printer directly.
Page 588 2. Select "DIRECT-XXXX-TM-200" ("X" represents alphanumeric characters) from list displayed on device. Note • If "DIRECT-XXXX-TM-200" does not appear on the list, wireless direct is not enabled. Change the Printer Setting to Wireless Direct Connection to enable wireless direct. • You can change the name of the printer displayed on Wi-Fi Direct compatible devices.
Page 589 • To change the printer's name displayed on the Wi-Fi Direct compatible device Tap Wireless Direct device name to display the printer's name (the initial value is "DIRECT- XXXX-TM-200") displayed on a Wi-Fi Direct compatible device. Follow the procedure below to change the name.
Page 590 • To change the confirmation screen setting when a Wi-Fi Direct compatible device is connecting to the printer Tap Connection request confirmation to display the confirmation screen. If you want the printer to display the screen to inform you a Wi-Fi Direct compatible device is connecting to the printer, tap Yes.
Page 591: Windows Software
Windows Software Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout plus Guide Print Plug-In for Office Guide Direct Print & Share Guide...
Page 592: Printer Driver
Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver...
Page 593: Overview Of The Printer Driver
Overview of the Printer Driver Canon IJ Printer Driver Changing the Print Options Canon imagePROGRAF Preview How to Open the Printer Driver Setup Window Updating Media Information in Printer Driver Setting Accounting Information Deleting the Undesired Print Job Canon IJ Status Monitor...
Page 594: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 595: Changing The Print Options
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails.
Page 596: Canon Imageprograf Preview
Canon imagePROGRAF Preview The Canon imagePROGRAF Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
Page 597: How To Open The Printer Driver Setup Window
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. 1.
Page 598: Updating Media Information In Printer Driver
Updating Media Information in Printer Driver This function gets the latest media information from the printer and updates the media information in the printer driver. When the media information is updated, the media displayed for Media Type on the Main tab is updated to the latest information.
Page 599 Important • Ensure that a user with administrative privileges carries out the media information update. Users other than administrators can check if a media information update is required, but cannot carry out the update itself. • When you have added, deleted, or edited media using administrative tools (the Media Configuration Tool) but have not updated the media information, issues may arise such as the inability to print.
Page 600: Setting Accounting Information
Setting Accounting Information By setting accounting information, you add IDs to print jobs, and use the printer and cost management tool to tabulate print history information for any ID. The procedure for setting accounting information is described below. 1. Select as described below: •...
Page 601 4. If necessary, complete the following settings: Account ID/Account ID2 Enter the account ID to be set. Enter the ID by using up to 20 alphanumeric characters (0 to 9, a to z, and A to Z). Prohibits Account ID changes Prohibits changes to account IDs that have already been set.
Page 602: Deleting The Undesired Print Job
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete the undesired print job by using the Canon IJ Status Monitor. 1. Open the printer driver setup window 2.
Page 603: Canon Ij Status Monitor
• The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer. When Errors Occur If an error occurs (e.g., if the printer runs out of paper or if the ink is low), the Canon IJ Status Monitor displays an error information dialog box.
Page 604 In such cases, take the appropriate action as described.
Page 605: Checking The Ink Status From Your Computer
The Canon IJ Status Monitor opens. 3. Display Estimated ink levels Ink status is displayed as an illustration. Note • The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer.
Page 606: Instructions For Use (Printer Driver)
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • Before installing, log on to Windows as user with administrator rights. •...
Page 607 ◦ Increase your computer memory. ◦ Increase the virtual memory of your operating system. • To print to cut sheets, you must use the Free Layout function. Go to the Canon website, download Free Layout, and then install it. • Do not change the Print Processor... settings in the Advanced tab in the printer Properties.
Page 608 • If you combine specific Print Quality with large paper sizes, you may not be able to correctly print stamps and borders. • In the Canon imagePROGRAF Preview, characters and fine lines visualized in the View screen may look differ from printed results. In such cases, try choosing the Layout tab, opening the Special Settings dialog and turning on Preview Switching.
Page 609 ◦ Open the printer folder from the start menu, right click on the printer icon and select Printing preferences. Launch the application after setting, in the Page Setup tab, Page Size, Enlarged/ Reduced Printing and Borderless Printing. ◦ Open Microsoft Word's Page setup dialog box and close it by clicking OK. ◦...
Page 610: Printer Driver Description
Printer Driver Description Main Tab Description Page Setup Tab Description Layout Tab Description Favorites Tab Description Maintenance Tab Description Device Settings Tab Description Canon IJ Status Monitor Description...
Page 611: Main Tab Description
Main Tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
Page 612 Photo (Color) Select this when printing a color illustration or a photograph. Poster Select this when printing a poster. CAD (Color Line Drawing) Select when printing data such as drawings. CAD Monochrome Select when printing data such as drawings in monochrome. Perspective, GIS Select when printing data such as perspectives and GIS.
Page 613 Prints thin lines thicker for easier viewing. Preview before printing You can start up the Canon imagePROGRAF Preview, and check what the printing results will be before executing the print. Check this check box to display a preview before printing.
Page 614 Paper Detailed Settings dialog box Drying Time Wait time can be set to allow ink to dry. Between Pages settings are only enabled for roll paper. Between Pages The wait time until outputting paper can be set after printing one page. Time is taken before cutting roll paper to allow the ink to dry, so even when Automatic Cutting in the Roll Paper Options of the Page Setup tab is set to Yes, page may be dropped into the basket with dried ink.
Page 615 Fast Select when cut is not smooth with Standard settings. Standard Select when there are no particular problems with auto-cut. Slow If this is selected for paper with adhesive, the cutter will not stick to the adhesive easily and it will slow deterioration of the cutter's capabilities.
Page 616 Preview Shows the effect of color adjustment. The color and brightness change when each item is adjusted. View Color Pattern Displays a pattern for checking color changes produced by color adjustment. If you want to display the preview image with a color pattern, check this check box. Cyan / Magenta / Yellow Adjusts the strengths of Cyan, Magenta, and Yellow.
Page 617 None Print without performing color matching on the printer driver. Select this when performing color matching using applications such as Adobe Photoshop, or printing using a profile creation tool or color chart. Important • When setting not to use ICM in the application software, ICM and ICC Profile Matching of Color Correction do not function.
Page 618: Page Setup Tab Description
Page Setup Tab Description The Page Setup tab allows you to set borderless printing for a document and specify the scaling. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout. The printer illustration shows how to load paper to match the printer driver settings.
Page 619 Fit Paper Size Enlarge or reduce the document to match the size of the paper to be printed, and then print the document. Scale to fit Roll Paper Width You can enlarge or reduce the document to match the roll paper width and then print the document.
Page 620 Paper Source Shows the source from which paper is supplied. You may be able to switch the paper source with the printer driver. Roll Paper Feeds paper using roll paper. Cut Sheet Feeds paper using the cut paper. Important • Depending on the media type and size, the Paper Source settings that can be selected may differ. Roll Width Select the roll paper width.
Page 621 Automatic Cutting You can print cut guidelines for cutting the roll paper automatically or manually after printing. Cut the roll paper automatically after printing. Do not cut the roll paper automatically after printing. Print Cut Guideline Prints cut guidelines for cutting the roll paper manual after printing. Banner Printing Select this check box to print documents extending over several pages as one continuous document without any spaces between the pages.
Page 622 Register with the OS Register the set user-defined paper in the OS. By registering in the OS, any user sharing the use of the printer or PC can use the set user -defined paper. You can register a user-defined paper that was set and overwrite the existing user-defined paper. Display Series You can narrow down the paper sizes to be displayed in Paper Size List.
Page 623: Layout Tab Description
Specify this setting when you want to print only specific pages Free Layout You can freely position and print any document created with an application software. You must install Free Layout to use this function. Go to the Canon website, download Free Layout, and then install it. Set...
Page 624 Edit Using PosterArtist Word processing and spreadsheet software documents and web browser screens, etc. can be edited a print from PosterArtist. You must install PosterArtist to use this function. Go to the Canon website, download PosterArtist, and then install it.
Page 625 Pages to Print dialog box When printing a poster that has been divided into several pages, you can specify which pages to print and just print those pages. Simply clear the check boxes of the pages you do not want to print. In the setting view, the pages that were unchecked are hidden, and only the pages to be printed are displayed.
Page 626 Preview Icon Shows the settings made on the Page Layout Printing dialog box. You can check what the print result will look like before you actually print the data. Page Order Specifies the document orientation to be printed on a sheet of paper. Page Border Prints a page border line around each document page.
Page 627 Position Specifies the stamp position on the page. You can specify values in X and Y to set the coordinates, or you can drag the horizontal and vertical slide bars to the left/right or up/down to change the coordinates. Move to Center Moves the stamp to the center of the paper.
Page 628 Special Settings dialog box The Special Settings dialog box allows you to change the print processing method if you do not get the print results you want. Settings Summaries This is a list of items that you can set in the Special Settings dialog box. When you click an item that you want to set, the setting contents are displayed outside the box.
Page 629: Favorites Tab Description
Favorites Tab Description The Favorites tab allows you to register frequently used print settings as favorites. Favorites A list of the registered favorite settings appears. The Default Settings are registered in the initial settings. Details The settings of the favorite that you selected from Favorites appear. Comment The comment registered to the favorite appears.
Page 630 Export... You can save the settings of a favorite to a file. Edit dialog box You can change the name and icon of the favorite that you selected from the Favorites list. Name Changes name to be displayed in Favorites list. Icon Changes icon to be displayed in Favorites list.
Page 631: Maintenance Tab Description
Maintenance Tab Description The Maintenance tab allows you to perform printer maintenance or change the settings of the printer. Print Nozzle Check Pattern Prints a nozzle check pattern. Perform this function if printing becomes faint or a specific color fails to print. Print a nozzle check pattern, and check whether the print head is working properly.
Page 632 Important • System Cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system cleaning only when necessary. Paper Feed Amount Adjustment This function adjusts the paper feed amount if the print result is faint or contains streaks. View Status This function displays printer information and setting values.
Page 633: Device Settings Tab Description
Device Settings Tab Description Many of the tabs in the Properties windows of the printer are controlled by Windows. However, the Device Settings tab is for specifying printer configuration-related settings and is part of the printer driver. The Device Settings tab allows you to specify settings related to the printer unit. Update Media Information Opens the Update Media Information dialog box.
Page 634 Account ID/Account ID2 Enter the account ID to be set. Enter the ID by using up to 20 alphanumeric characters (0 to 9, a to z, and A to Z). Prohibits Account ID changes Prohibits changes to account IDs that have already been set. Check this check box to prevent other users from changing IDs.
Page 635: Canon Ij Status Monitor Description
Icons and messages are displayed when ink is running low (ink level warning). Canon IJ Status Monitor Overview Canon IJ Status Monitor allows you to check the status of the printer and ink with graphics and messages. You can check the information on the printing document and the printing progress during printing.
Page 636 (the disclosure triangle) to check the remaining amount of paper. Option Menu If you select Enable Status Monitor, when a printer related message is generated the Canon IJ Status Monitor starts. When Enable Status Monitor is selected, following commands are available.
Page 637 This window allows you to download the root certificate, register it to the browser, and disable warning displays. Help Menu When you select this menu item, the Help window for Canon IJ Status Monitor is displayed, and you can check the version and copyright information.
Page 638: Updating The Printer Driver
Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver...
Page 639: Obtaining The Latest Printer Driver
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can check the version of the printer driver by clicking the About button on the Main tab. You can access our website and download the latest printer driver for your model.
Page 640: Deleting The Unnecessary Printer Driver
Deleting the Unnecessary Printer Driver The printer driver which you no longer use can be deleted. When deleting the printer driver, first exit all programs that are running. The procedure to delete the unnecessary printer driver is as follows: 1. Start the uninstaller •...
Page 641: Before Installing The Printer Driver
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Printer Status • Turn on the printer. Checking the Personal Computer Settings •...
Page 642: Installing The Printer Driver
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Turn on the printer 2. Start the installer Double-click the icon of the downloaded file.
Page 643: Printing Using Canon Application Software
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout plus Guide Print Plug-In for Office Guide Direct Print & Share Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide...
Page 644: Macos Software
Software Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide...
Page 645: Printing Using Canon Application Software
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide...
Page 646: Managing Print Jobs
Managing Print Jobs Checking Print Job Information Accounting Manager Guide Basic Print Job Operations Managing Job Queue (Delete)
Page 647: Checking Print Job Information
Checking Print Job Information You can check the details of the print job being processed (job queue) or delete it from the Web browser or the control panel of the printer. • Using web browser: Log in to the printer from web browser, select Job management, and perform operations. Configuration Changes Using Web Browser •...
Page 648: Basic Print Job Operations
Basic Print Job Operations Managing Job Queue (Delete)
Page 649: Managing Job Queue (Delete)
Managing Job Queue (Delete) Print jobs being processed by the printer are collectively called the job queue. You can delete jobs in the job queue as needed. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI •...
Page 650 Using Remote UI Start up Remote UI. 2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Delete.
Page 651: Frequently Asked Questions
Frequently Asked Questions General FAQ I want to easily create vertical or horizontal banners Does this printer support sub-ink tank system I want to know how to configure roll cutting I want to configure so that the roll is cut automatically after waiting for the ink to dry How do I print without borders I want to know the paper types that can be used in this printer The paper type that I want to print is not displayed on the Touch Screen...
Page 652 Problems with the Printing Quality Printing is faint Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Immediately after borderless printing, the trailing edge margin is soiled during regular printing Printed colors are inaccurate Banding in different colors occurs Colors in printed images are uneven...
Page 653 Other Problems Printer does not turn on If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of ink Printed pages are not collected cleanly in the basket Ink Level Detection...
Page 654: I Want To Easily Create Vertical Or Horizontal Banners
I want to easily create vertical or horizontal banners You can print originals that are in landscape (or portrait) orientation automatically enlarged to fit the roll width. This is an easy way to create vertical or horizontal banners. Printing Hanging and Horizontal Banners (Large-Format Printing) (Windows) Printing Hanging and Horizontal Banners (Large-Format Printing) (macOS)
Page 655: Does This Printer Support Sub-Ink Tank System
Does this printer support sub-ink tank system This printer supports hot-swap ink tank replacement. Even if an ink tank becomes empty during printing, since a certain amount of ink always is stored in a sub- ink tank, you can replace the ink tank while printing. Replacing Ink Tanks...
Page 656: I Want To Know How To Configure Roll Cutting
I want to know how to configure roll cutting Cutting methods can be selected in the printer settings and printer driver settings. To automatically cut roll paper after printing, open the Cutting mode settings on the printer, and then under Automatic cut set Automatic Cutting in the printer driver to Yes.
Page 657: I Want To Configure So That The Roll Is Cut Automatically After Waiting For The Ink To Dry
I want to configure so that the roll is cut automatically after waiting for the ink to dry You can set an ink drying time in the printer driver. You can also configure the same settings on the printer itself. Main Tab Description (Windows) Paper Detailed Settings (macOS)
Page 658: How Do I Print Without Borders
How do I print without borders If printing on roll paper, you can set borderless printing in the printer driver settings. (If printing on sheets, borderless printing is not possible) Prints without Edges Based on the Scenarios (Windows) Prints without Edges Based on the Scenarios (macOS)
Page 659: I Want To Know The Paper Types That Can Be Used In This Printer
I want to know the paper types that can be used in this printer For information about paper that can be used with this printer, see the imagePROGRAF home page or refer to the media information list. Paper Information List...
Page 660: The Paper Type That I Want To Print Is Not Displayed On The Touch Screen
The paper type that I want to print is not displayed on the Touch Screen If using a new paper type, start the Media Configuration Tool to get the latest media information. Updating paper information...
Page 661: Can I Perform Duplex Printing
This printer cannot print double-sided. An alternative to double-sided printing is to use the Folded Duplex function of the Windows software Canon Free Layout plus, which prints two pages on one side, folds the sheet back from the center, and hangs it.
Page 662: I Want To Perform Enlargement Printing
I want to perform enlargement printing Use the printer driver to adjust the original to the paper size and width, or print enlarged or reduced by specifying a magnification factor. Scaled Printing (Windows) Scaled Printing (macOS)
Page 663: Network Settings And Common Problems
Network Settings and Common Problems Here are frequently asked questions on network. Cannot Find Printer Cannot Find Printer on Check Printer Settings Screen (Windows) Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Cannot Print or Connect...
Page 664: Problems Regarding Paper
Problems Regarding Paper Remove Jammed Roll Paper Remove a Jammed Sheet Remove Jammed Paper (Paper Feed Slot) Roll paper cannot be inserted into the Paper Feed Slot Roll Paper Remains/Lacks under Quantity Management Cannot load sheets Paper is not cut straight Paper is not cut Cutter Blade Does Not Work While Cutting Is in Progress Dent in the Tip of Paper...
Page 665: Remove Jammed Roll Paper
Remove Jammed Roll Paper If roll paper jams, follow the steps below to remove jams. 1. Turn off printer. Turning the Printer On and Off 2. Positioning your hands as shown, open top cover. 3. Cut loaded roll paper with regular scissors or the like. Before cutting, loose the roll paper and lift it up.
Page 666 4. Push release lever back. 5. Remove jammed paper. • If paper is jammed inside the top cover 1. Open top cover and move carriage to the left or right side manually, away from the jam. Important • Do not move the carriage over jammed paper. This may damage the printhead. 2.
Page 667 3. Close top cover. Important • Do not touch the linear scale (A) or carriage shaft (B). This may stain your hands and damage the printer. • If the paper from a roll is jammed by the paper feed slot Remove the jammed paper from the paper feed slot.
Page 668 • If the paper is jammed by the ejection guide Remove the jammed paper from the output tray. After removing the paper, make sure there are no other scraps of paper in the printer. 6. Pull release lever forward.
Page 669 Important • Changing the release lever position while printing is in progress causes paper jam, misaligned lines, or wrong colors. Be careful not to touch the release lever while printing in progress.
Page 670: Remove A Jammed Sheet
Remove a Jammed Sheet If a sheet jams, follow the steps below to remove it. 1. Turn off printer. Turning the Printer On and Off 2. Push release lever back. 3. Remove jammed paper. • If paper is jammed inside the top cover 1.
Page 671 Important • Do not move the carriage over jammed paper. This may damage the printhead. 2. Remove any jammed paper inside top cover. After removing the paper, make sure there are no other scraps of paper in the printer. 3. Close top cover. Important •...
Page 672 • If the paper is jammed by the paper feed slot Remove the jammed paper from the paper feed slot. After removing the paper, make sure there are no other scraps of paper in the printer. • If the paper is jammed by the ejection guide Remove the jammed paper from the output tray.
Page 673 4. Pull release lever forward. Important • Changing the release lever position while printing is in progress causes paper jam, misaligned lines, or wrong colors. Be careful not to touch the release lever while printing in progress.
Page 674: Remove Jammed Paper (Paper Feed Slot)
Remove Jammed Paper (Paper Feed Slot) Follow these steps to remove any scraps left in the paper feed slot after you clear jammed sheets or roll paper. 1. Turn off printer. Turning the Printer On and Off 2. Push release lever back. 3.
Page 675 4. Fold an A4 sheet lengthwise four times and insert it through the gap of paper feed slot. Push scrap out toward platen. 5. Remove scrap when it is pushed out onto platen. 6. If any scraps remain inside paper feed slot, repeat steps 4 and 5. 7.
Page 676 8. Pull release lever forward. Important • Changing the release lever position while printing is in progress causes paper jam, misaligned lines, or wrong colors. Be careful not to touch the release lever while printing in progress.
Page 677: Roll Paper Cannot Be Inserted Into The Paper Feed Slot
Roll paper cannot be inserted into the Paper Feed Slot Is the roll paper curled? Check 1 Straighten out curls and reload the roll. Is paper jammed in the feed slot? Check 2 Remove the jammed paper. Remove Jammed Roll Paper Remove a Jammed Sheet Check the paper information on the HOME screen.
Page 678: Roll Paper Remains/Lacks Under Quantity Management
Roll Paper Remains/Lacks under Quantity Management Check the setting of Manage remaining roll amount. • If Barcodes is selected for Manage remaining roll amount: 1. Enter Roll paper length and select OK. 2. Select Roll amount 3 (standard) for Roll amount warning setting. •...
Page 679: Cannot Load Sheets
Cannot load sheets Check the paper information on the HOME screen. Check If "Roll" is displayed, select Load cut sheet from the Select paper screen, and then load the sheet. Note • You cannot load a roll paper and sheets on the printer at the same time.
Page 680: Paper Is Not Cut Straight
Paper is not cut straight Is the edge of the paper cutting position creased? Check 1 Straighten out any curling by the edges of the paper. Is the edge of the paper cutting position lifting up when cutting? Check 2 Reload the paper correctly.
Page 681 Is the edge of the cutter blade blunt? Check 8 Replace the cutter blade. Replacing the Cutter Blade...
Page 682: Paper Is Not Cut
Paper is not cut Is Automatic Cutting in the printer driver set to No or Print Cut Guideline? Check 1 Set the printer driver Automatic Cutting setting to Yes. Page Setup Tab Description (Windows) Paper Detailed Settings (macOS) Is Cutting mode in the touch screen menu set to Eject cut or User cut? Check 2 If Cutting mode is set to Eject cut, select Feed/cut in the touch screen menu and cut the paper.
Page 683: Cutter Blade Does Not Work While Cutting Is In Progress
Cutter Blade Does Not Work While Cutting Is in Progress Does a message appear on the touch screen? Check 1 If the cutter blade failed to cut the paper, it stops moving and a message appears on the touch screen. Remove the paper and try printing again.
Page 684: Dent In The Tip Of Paper
Dent in the Tip of Paper Are you keeping the roll in the printer for a long time without printing on it? Check Doing so may leave a dent on the tip of paper and it remains when you print on the paper the next time. When printing quality is most important, we recommend cutting the paper tip before printing.
Page 685: The Size Of Clear Film Cannot Be Detected
The size of clear film cannot be detected Is the platen dirty with ink? Check Open the top cover and clean the entire platen area. Cleaning Inside the Top Cover...
Page 686: Printer Keeps Ejecting The Roll Paper
Printer Keeps Ejecting the Roll Paper When a sheet is selected on the HOME screen, loading a roll paper with its surface left loose may make the printer recognize the loaded roll paper as a sheet. In this case, selecting Remove paper on Paper menu may allow the printer to keep ejecting the paper. Check the paper feed settings on the printer.
Page 687 3. Using both hands, rotate the roll holder toward the back to rewind the roll. At this time, ensure that both ends of the roll are rewound evenly. 4. Pull release lever forward. 5. Load roll. At this time, be sure to press the Load button and select Load roll paper. Loading Rolls in the Printer...
Page 688: Margins Are Wide
Margins are wide Is auto cut being used on printed material with a wide margin on the trailing Check 1 edge only? Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This operation is normal. Is leading edge detection set to Do not detect? Check 2 Do not detect may have been set by responding to the message Do you want to set to detect the leading...
Page 689: When Printing On Roll Paper, The Printed Surface Becomes Scratched
When printing on roll paper, the printed surface becomes scratched Make sure the roll paper has not lost tension during printing. If the roll paper loses tension, the paper surface could be damaged and the paper could wrinkle or fold. Select Paper settings >...
Page 690: Printing Does Not Start
Printing Does Not Start Printer Suddenly Stopped Working for Some Reason The Data lamp on the Operation Panel does not light up The printer does not respond even if print jobs are sent "Preparing the ink system." is displayed "Agitating the ink" is displayed...
Page 691: Printer Suddenly Stopped Working For Some Reason
Printer Suddenly Stopped Working for Some Reason Cannot Connect to a Printer after Network Configuration Changes Cannot Connect to a Printer via Wireless LAN (Wi-Fi) Cannot Connect to a Printer through Wireless Direct Cannot Connect to a Printer via Wired LAN Cannot Print through Network Cannot Connect to a Printer after Network Configuration Changes It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Page 692 To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the network setting information. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it.
Page 693 Make sure security software's firewall is off. Check9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 694 Check the settings of your device (smartphone/tablet). Check3 Make sure Wi-Fi is enabled on your device. For details, refer to your device's instruction manual. Make sure printer is selected as connection for device (e.g. smartphone or Check4 tablet). Select the identifier for Wireless Direct (SSID) specified for the printer as the connection destination for devices.
Page 695 If the printer driver is not installed, install it. (Windows) Check2 Install the printer driver using the Setup CD-ROM or install it from the Canon website. When using Wi-Fi, make sure wireless router does not restrict which Check3 computers can access it.
Page 696: The Data Lamp On The Operation Panel Does Not Light Up
The Data lamp on the Operation Panel does not light up Does the printer have power? Check 1 Check that the power cord is firmly plugged all the way in. Push the ON button to turn on the power to the printer. Was the correct printer selected? Check 2 In Windows, select the printer by clicking Select Printer or Printer in the printing dialog box and try printing...
Page 697: The Printer Does Not Respond Even If Print Jobs Are Sent
The printer does not respond even if print jobs are sent Is Pause printing set to Enable? Check 1 Set Pause printing on the touch screen menu to Disable. Pausing Printing Is USB or LAN connection disabled? Check 2 • For USB connection: Set Use USB connection on the touch screen menu to Use.
Page 698: Preparing The Ink System." Is Displayed
"Preparing the ink system." is displayed The print head and sub-ink tank are being filled with ink. Wait until the system has been filled with ink. Note • This message might appear if you force the power off while the printer is operating. Always follow the correct procedure when turning off the power.
Page 699: Agitating The Ink" Is Displayed
"Agitating the ink" is displayed Ink agitation is in progress. Please wait until ink agitation is finished. Agitation time varies depending on time elapsed since powering off (approximately 20 seconds to 2 minutes).
Page 700: The Printer Stops During A Print Job
The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank, unprinted paper...
Page 701: Printing Stops And An Error Message Is Displayed
Printing stops and an error message is displayed The last portion of roll paper was used during a print job, and paper could not be advanced because the trailing edge is taped to the roll. Remove the used roll and insert a new roll. Removing the Roll from the Printer Removing Rolls From the Roll Holder Loading and Printing on Rolls...
Page 702: The Printer Ejects Blank, Unprinted Paper
• Set Auto rotation to OFF. • If Rotate is set to 90 degrees, select 0 degrees and start printing. Menu Structure If none of the above apply, there may be a printer malfunction. Contact your Canon dealer for assistance.
Page 703: Problems With The Printing Quality
Problems with the Printing Quality Printing is faint Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Immediately after borderless printing, the trailing edge margin is soiled during regular printing Printed colors are inaccurate Banding in different colors occurs...
Page 704: Printing Is Faint
Printing is faint Is the reverse side of the paper being used for printing? Check 1 Print on the printing surface. Is the print head nozzle blocked? Check 2 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note •...
Page 705 Follow the steps below to set Print Quality to a setting other than Fast, and then print. • Windows Change the Print Quality settings in the printer driver Advanced Settings. Changing the Print Quality and Correcting Image Data (Windows) • macOS Change the Print Quality in the printer driver Quality &...
Page 706: Paper Rubs Against The Print Head
Paper rubs against the Print Head Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? Load paper of the same type as you have specified in the printer driver. Loading Rolls in the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer.
Page 707 If using paper thinner than 0.004 inches (0.1 mm), set Transport unit vacuum strength in the touch screen menu to Weak. If that does not resolve the problem, increase the Paper Thickness (Head Height) setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images When loading paper in the printer, is the media loaded the same as the media...
Page 708: The Edges Of The Paper Are Dirty
The edges of the paper are dirty Was printing borderless or on small paper? Check 1 The platen may become dirtied by printing borderless or on small paper sizes. Open the top cover and clean the platen. Cleaning Inside the Top Cover Is Extension for borderless printing in the touch screen menu set to Large Check 2 or Standard?
Page 709 Is the paper thick, or a type that curls easily or is prone to buckling after Check 7 absorbing ink? If using paper-based printing material such as thick-coat paper, set Transport unit vacuum strength in the touch screen menu to Medium-strong or Strong. If that does not resolve the problem, increase the Paper Thickness (Head Height) setting in the touch screen menu.
Page 710: The Surface Of The Paper Is Dirty
The surface of the paper is dirty Is the paper retainer clean? Check 1 Clean the paper retainer. Cleaning Inside the Top Cover Does this paper take longer to dry? Check 2 Set the Ink drying wait time in the touch screen menu to approximately 1 minute. Menu Structure Note •...
Page 711: The Back Side Of The Paper Is Dirty
The back side of the paper is dirty Was the previous print job borderless, or printed on small paper? Check 1 Open the top cover and clean the platen. Cleaning Inside the Top Cover Is Detect paper width in the touch screen menu set to OFF? Check 2 Printing with Detect paper width set to OFF may cause the platen to be dirtied.
Page 712: Immediately After Borderless Printing, The Trailing Edge Margin Is Soiled During Regular Printing
Immediately after borderless printing, the trailing edge margin is soiled during regular printing In some situations, borderless printing with automatic cutting of the leading and trailing edges on roll paper may transfer ink on the cutter blade to the next item printed. Follow the steps below to change Between Pages in Drying Time to between 30 seconds and 3 minutes and perform borderless printing.
Page 713: Printed Colors Are Inaccurate
Printed colors are inaccurate Has color been adjusted in the printer driver? Check 1 Follow the steps below to adjust color settings. • Windows Adjust the color settings with Color Mode > Color Settings in Advanced Settings in the printer driver. Main Tab Description (Windows) •...
Page 714: Banding In Different Colors Occurs
Banding in different colors occurs Are paper actually loaded on the printer and the media type selected on the Check 1 touch screen the same? Select the correct media type in the touch screen menu when loading paper in the printer. Loading Rolls in the Printer Loading Sheets in the Printer Has the paper feed rate been calibrated properly?
Page 715 Low Print Quality setting causing lines in the printing Check 7 Follow the steps below to set Print Quality to High, and then print. • Windows Change the Print Quality settings in the printer driver Advanced Settings. Changing the Print Quality and Correcting Image Data (Windows) •...
Page 716: Colors In Printed Images Are Uneven
Colors in printed images are uneven Does this paper curl easily? Check 1 Colors in printed images may be uneven at the leading edge of paper that curls easily. Change the Transport unit vacuum strength in the touch screen to increase the grip on the paper, or set a margin of at least 0.8 inches (20 mm) at the front edge of the paper.
Page 717 Set the printer driver Automatic Cutting settings to No, and then print. Doing this prints only the left and right sides borderless. Cut the top and bottom borders with a cutting implement such as scissors after the printed materials are output and cut. Note •...
Page 718: Image Edges Are Blurred Or White Banding Occurs
Image edges are blurred or white banding occurs Paper may be gripped too strongly over the platen. Check 1 Set a lower Transport unit vacuum strength in the touch screen menu. Adjusting Vacuum Strength Check if the print head is in the right position. Check 2 For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, etc., set the print head to the optimal height and then adjust the position of the print head.
Page 719: The Contrast Becomes Uneven During Printing
The contrast becomes uneven during printing Has the paper feed rate been calibrated properly? Check 1 Adjust the feed amount. Adjusting Feed Amount Is the media type specified in the printer driver the same as the media type Check 2 loaded in the printer? Load the printer with the media type specified in the printer driver.
Page 720: The Length Of Printed Images Is Inaccurate In The Feeding Direction
The length of printed images is inaccurate in the feeding direction Is Set priority for Paper feed adjustment in the touch screen menu set to Check 1 Prioritize print quality? Set Set priority for Paper feed adjustment to Prioritize length accuracy, and then carry out Adjust feed length.
Page 721: Images Are Printed Crooked
Images are printed crooked Is Skew detection accuracy in the touch screen menu set to Loose or OFF? Check 1 Set Skew detection accuracy to Standard, and then reload the paper. Menu Structure Is Detect paper width set to OFF? Check 2 Set Detect paper width in the touch screen menu to ON.
Page 722: Documents Are Printed In Monochrome
Documents are printed in monochrome Is Color Mode set to Monochrome in the printer driver? Check 1 • For Windows In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again. • For macOS In the Quality &...
Page 723: Line Thickness Is Not Uniform
Line thickness is not uniform Is Fast Graphic Process set to On in the Windows printer driver Special Check 1 Settings dialog box? Access the printer driver Properties dialog box from Print in the File menu of the source application, and follow these steps to print.
Page 724: Lines Or Colors Are Misaligned
Lines or colors are misaligned Adjust the position of the print head Check 1 If borders are misaligned or the print results are not uniform, adjust the position of the print head. Adjusting the Print Head For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, etc., set the print head to the optimal height and then adjust the position of the print head.
Page 725: Borders Appear In Borderless Printing
Borders appear in borderless printing If printing full-scale borderless, is the selected paper wider than the source Check 1 size? For borderless printing at actual size, use roll paper that has the same width as the actual page size. Printing Full-Size without Margins (Windows) Printing Full-Size without Margins (macOS) Does the source file have margins?
Page 726: Cannot Print Over Network
Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP/IP Network Cannot Print over Bonjour networks (macOS)
Page 727: Cannot Connect Printer To Network
Cannot Connect Printer to Network Is the Ethernet cable connected correctly to the printer's wired LAN connector? Check1 Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. Make sure the Link indicator is lit.
Page 728: Cannot Print Over Tcp/Ip Network
Cannot Print over TCP/IP Network Is the printer's IP address configured correctly? Check1 Make sure the printer's IP address is configured correctly. Note • For Windows, you can configure the printer's IP address using IJ Network Device Setup Utility. • For wired LAN: Performing/Changing Wired LAN Connection (Ethernet Cable) Settings •...
Page 729: Cannot Print Over Bonjour Networks (Macos)
Cannot Print over Bonjour networks (macOS) Is the computer you are trying to print from configured correctly? Check1 Make sure the computer is configured correctly. Are the computer and printer on the same network? Check2 Due to the nature of Bonjour, printing may not be possible if the printer is on another network behind a router. Make sure the computer and printer are on the same network.
Page 730: Cannot Find Printer On Network
Cannot Find Printer on Network Cannot Find Printer on Check Printer Settings Screen (Windows) Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint...
Page 731: Cannot Find Printer On Check Printer Settings Screen (Windows)
Cannot Find Printer on Check Printer Settings Screen (Windows) If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen.
Page 732: Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the right side of the printer.
Page 733 2. Click Back to Top on Setup Canceled screen. 3. Click Exit on Start Setup screen and finish setup. 4. Turn off printer. 5. Restart computer. 6. Make sure you have no application software running. 7. Perform setup on web page. Note •...
Page 734: Searching Printer By Ip Address Or Host Name During Setup
Searching Printer by IP Address or Host Name During Setup If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host name. Click Specify the IP address and run the search on the screen which appears by clicking Printer Not Found and click Next.
Page 735 C: Search by host name Select to search for printers by host name. A host name is referred to as LLMNR host name or Bonjour name. 3. Enter IP address or host name and click Next. Printer search starts. If an error screen appears: Resolve the error according to the instruction on the screen.
Page 736 If firewall interferes with printer search: • If message appears: If a message appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, specify the IP address or host name and search for printers again.
Page 737 Note • For more on firewall settings of your operating system or security software, see instruction manual or contact its manufacturer.
Page 738: Cannot Find Printer While Using Wi-Fi
Cannot Find Printer while Using Wi-Fi Make sure printer is turned on. Check1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check the network status on the touch screen.
Page 739 To check the SSID set for the printer, print out the network setting information or use the operation panel to display it. • Display on the touch screen. LAN settings • Print the network settings. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it.
Page 740 Make sure security software's firewall is off. Check9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 741: Cannot Find Printer While Using Wired Lan
Cannot Find Printer while Using Wired LAN Make sure printer is turned on. Check1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. icon displayed on touch screen? Check2 If the icon is not displayed, wired LAN is disabled.
Page 742: Cannot Print Using Airprint
Cannot Print Using AirPrint Make sure printer is turned on. Check1 If the printer is turned on, turn it off and back on, and then check whether the issue is resolved. Make sure printer is registered to your computer. Check2 Make sure printer is connected by LAN to same network subnet as AirPrint Check3 compliant device when printing over LAN.
Page 743: Installation Problems
Installation Problems Removing Printer Software Taking Time to Setup Process (Windows) Failed to Printer Driver Installation (Windows)
Page 744: Removing Printer Software
Removing Printer Software Follow the steps below to remove utility software installed on the computer. Important • You must log in as an administrator or have administrator permissions. Note • See the pages below for how to remove printer drivers. Deleting the Unnecessary Printer Driver (Windows) Deleting the Unnecessary Printer Driver (macOS)
Page 745 Follow the steps below to remove the IJ Network Device Setup Utility. 1. Select Applications from Go menu of Finder, double-click Canon Utilities > IJ Network Device Setup Utility, and then drag Canon IJ Network Device Setup Utility icon into Trash.
Page 746: Taking Time To Setup Process (Windows)
Taking Time to Setup Process (Windows) If Windows update starts during setup, or if you perform setup while Windows update is in progress, it may take a while to register the printer or to perform other processes. Wait for a while. This is not a malfunction.
Page 747: Failed To Printer Driver Installation (Windows)
CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the printer driver with the Setup CD-ROM, install it from the Canon website. Note • If the CD-ROM icon does not appear, try the following: •...
Page 748 Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD-ROM or install it from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you...
Page 749: Hp-Gl/2 Problems
HP-GL/2 problems With HP-GL/2, printing is misaligned Lines or images are missing in printed HP-GL/2 jobs Lines are printed too thick or thin in HP-GL/2 print jobs HP-GL/2 jobs are printed in monochrome (or color) Printed colors of lines are inaccurate during HP-GL/2 printing HP-GL/2 jobs are printed 6 mm larger than specified HP-GL/2 jobs are printed at maximum size, even if a standard size is specified HP-GL/2 printing takes a long time...
Page 750: With Hp-Gl/2, Printing Is Misaligned
With HP-GL/2, printing is misaligned Check the Margin setting. Check Adjust the Margin setting values in the touch screen menu. Print settings...
Page 751: Lines Or Images Are Missing In Printed Hp-Gl/2 Jobs
Lines or images are missing in printed HP-GL/2 jobs Is the memory full? Check 1 Check the size of the data in the print job. Is the printer receiving an HP-GL/2 command not supported by this printer? Check 2 Check the print job and settings. Has the printer received print data that includes HP RTL commands when Check 3 Auto rotation is ON?
Page 752: Lines Are Printed Too Thick Or Thin In Hp-Gl/2 Print Jobs
Lines are printed too thick or thin in HP-GL/2 print jobs Check the Width correction setting. Check 1 Change the Width correction setting in the touch screen menu. Print settings Is Adjust faint lines set to OFF? Check 2 If fine lines are printed faintly, setting Adjust faint lines to ON will print the lines more distinctly. Print settings...
Page 753: Hp-Gl/2 Jobs Are Printed In Monochrome (Or Color)
HP-GL/2 jobs are printed in monochrome (or color) Check the Color mode setting. Check Check the Color mode setting in the touch screen menu. Print settings However, for optimal Printhead performance, the printer consumes trace amounts of color ink even when Monochrome is selected as Color mode.
Page 754: Printed Colors Of Lines Are Inaccurate During Hp-Gl/2 Printing
Printed colors of lines are inaccurate during HP-GL/2 printing Is Adjust faint lines set to ON? Check Setting Adjust faint lines to OFF in the touch screen menu may help produce the expected results. However, lines in some colors may appear broken. Print settings...
Page 755: Hp-Gl/2 Jobs Are Printed 6 Mm Larger Than Specified
HP-GL/2 jobs are printed 6 mm larger than specified Check the page size of the HP-GL/2 print job, as created in the source Check application. Set Oversize to OFF in the touch screen menu. Print settings...
Page 756: Hp-Gl/2 Jobs Are Printed At Maximum Size, Even If A Standard Size Is Specified
HP-GL/2 jobs are printed at maximum size, even if a standard size is specified Check the page size of the HP-GL/2 print job, as created in the source Check application. Set Conserve paper to ON in the touch screen menu. Print settings...
Page 757: Hp-Gl/2 Printing Takes A Long Time
HP-GL/2 printing takes a long time Is the print data size large? Check 1 Large print jobs with a lot of data take longer to print. Please wait a while until printing is finished. Is Input resolution set to 600 dpi? Check 2 Set Input resolution to 300 dpi.
Page 758: The Printer Stops When Printing A Hp-Gl/2 Job (The Carriage Stops Moving)
The printer stops when printing a HP-GL/2 job (the carriage stops moving) The printer is analyzing the print job. Check 1 Please wait a while until printing is finished. Is Input resolution set to 600 dpi? Check 2 Set Input resolution to 300 dpi. Adjusting Feed Amount...
Page 759: Other Problems
Other Problems Printer does not turn on If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of ink Printed pages are not collected cleanly in the basket Ink Level Detection...
Page 760: Printer Does Not Turn On
Printer does not turn on Is the power cord plugged in? Check 1 Plug the power cord into the outlet, and then turn on the printer. Is the specified voltage being supplied? Check 2 Check the voltage of the outlet and breaker. Specifications...
Page 761: If The Printer Makes A Strange Sound
If the Printer Makes a Strange Sound Has an unusual noise been produced from the vicinity of the roll holder? Check 1 If dust accumulates on the gear (A) at the end of the roll holder, a noise may produced from that area. When the noise starts, clean the gear with the following procedure.
Page 762 Ink is also agitated automatically at the following times. Please note that no other operations can be performed while "Agitating the ink" is on the touch screen. ◦ After the printer is turned on ◦ After data transmission ◦ After ink tank replacement In other cases, contact your Canon dealer.
Page 763: Messages Advising To Check The Maintenance Cartridge Are Not Cleared
Messages advising to check the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized. Remove the newly replaced maintenance cartridge, and then reinsert it again firmly. Replacing the Maintenance Cartridge...
Page 764: Printer Consumes A Lot Of Ink
Printer consumes a lot of ink Are lots of full-color materials being printed? Check 1 In print jobs such as photos, images are filled with color. This consumes a lot of ink. This does not indicate a problem with the printer. Is System cleaning being carried out frequently? Check 2 System cleaning uses a lot of ink.
Page 765: Printed Pages Are Not Collected Cleanly In The Basket
Printed pages are not collected cleanly in the basket Is the basket in the right position for the media size? Check The optimal basket position depends on factors such as media size or orientation. Make sure the basket is used properly. Using the Basket...
Page 766: Ink Level Detection
Ink level detection will be deactivated if you load ink tanks once emptied. If The above ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank. appears on the touch screen, follow the steps below.
Page 767: List Of Support Code For Error
List of Support Code for Error Support codes appear on the PC when an error occurs. Support codes are error identification numbers that appear alongside error messages. If an error occurs, check the support code and follow the recommended steps to resolve the issue. Support code displayed •...
Page 768 4801 4803 4905 4910 4911 4913 4920 4931 4932 4933 4934 4935 4937 4950 4951 4952 4953 4954 4955 4956 4957 • 5000 to 5ZZZ 5106 5200 5B16 5B20 5B21 5C00 • 6000 to 6ZZZ 6502 6700 6702 6820 6900 6901 6902 6910 6911 6920 6921 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946...
Page 769 1005 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Check the media size and type for the print job on the touch screen, and then tap OK. • Continuing to print Tap Load paper, and then load the paper.
Page 770 100A Cause You have attempted to print on a roll, but no roll is loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading Rolls on the Roll Holder Loading Rolls in the Printer Note •...
Page 771 1012 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Tap Load paper on the touch screen, and then load cut paper and print. Loading and Printing on Sheets Note • To stop printing, tap Cancel on the touch screen or press the Stop button.
Page 772 1021 Cause The printer has received a print job longer than the amount of roll paper left. What to Do • Continuing to print To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
Page 773 1024 Cause Possible causes include the following. • Roll paper is empty. • There is remaining roll paper, but because it could not be advanced, it could not be detected. What to Do • The roll paper has run out Follow the steps below to replace the used roll with a new roll of the same type and size.
Page 774 Note • To stop printing, press the Stop button.
Page 775 1041 Cause You have selected wrong paper source for Replace paper. What to Do Match the paper source for loading paper with the paper source setting for Replace paper. For the roll paper, select Roll paper and load it. For the cut sheet, select Cut sheet and load it.
Page 776 1051 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 777 1052 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 778 1054 Cause The paper in the printer is smaller than the paper size set in the printer driver. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 779 1055 Cause The paper size in the printer cannot be printed borderless. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 780 1056 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 781 1057 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 782 1058 Cause Roll paper has almost run out. What to Do Printing will continue. Replace the roll paper in the printer with one that has enough paper for printing as soon as possible. Removing the Roll from the Printer Loading Rolls in the Printer Note •...
Page 783 1061 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen. Make sure that the media type that appears on the touch screen is the same as the media type that has been loaded, and then tap OK.
Page 784 1200 Cause Top cover or print head lock lever is open. What to Do Open the top cover and make sure the print head lock lever is closed properly. Make sure there are no foreign objects caught in the top cover, and then close the top cover. If this error appears again, close the top cover, turn the power off, wait a moment, and then turn the power back on.
Page 785 1201 Cause The ink tank cover is open. What to Do Close the ink tank cover.
Page 786 1210 Cause The ink tank cover is open. What to Do Close the ink tank cover.
Page 787 1213 Cause Release lever is released. What to Do Pull the release lever toward the front. If the error occurs again, turn off the printer and wait a while before restoring power.
Page 788 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 789 3. If "There is a job whose printing is not complete. Do you want to print this job?" appears on the touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 790 1306 Cause A print job for rolls was received when a sheet is loaded. What to Do Follow these steps to load and print on a roll. 1. To remove the cut paper, tap Remove paper on the touch screen. Removing Sheets 2.
Page 791 1317 Cause Paper loaded crooked was detected when the paper was advanced. What to Do Tip back the release lever and reload the paper. Loading Rolls in the Printer Loading Sheets in the Printer If this error appears again even after reloading the paper roll, remove the roll holder from the printer, insert the paper roll firmly into the roll holder until it is up against the flange, and then insert the roll holder into the printer.
Page 792 1322 Cause Cannot detect paper size because paper is not in the correct position or because curled paper has been loaded. What to Do Tip back the release lever and remove any paper. Then check the paper and reload it. Loading Rolls in the Printer Loading Sheets in the Printer If "There is a job whose printing is not complete.
Page 793 1323 Cause An unsuitable paper size has been loaded. What to Do Tip back the release lever, remove any paper, and then reload paper of suitable size. Paper Sizes Loading Rolls in the Printer Loading Sheets in the Printer Note •...
Page 794 1324 Cause A print job for printing on sheets was sent when a roll is loaded. What to Do Follow the steps below to print again. 1. Tap Remove paper on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again.
Page 795 1401 Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head...
Page 796 1403 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 797 1408 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 798 1409 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 799 140A Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 800 140B Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head...
Page 801 140C Cause There is a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on.
Page 802 140F Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 803 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 804 1477 Cause There is a problem with the print head. What to Do Open the top cover and replace the print head with a new one. Replacing the Print Head...
Page 805 1478 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 806 1480 Cause The attached print head was previously used in a different model. What to Do Attach the correct print head. Replacing the Print Head...
Page 807 1481 Cause The attached print head was previously used in a model that uses a different ink set. What to Do Attach the correct print head. Replacing the Print Head...
Page 808 1485 Cause Cannot use attached print head. What to Do Attach the correct print head. Replacing the Print Head...
Page 809 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 810 1494 Cause There may be a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, remove and reattach the print head. Replacing the Print Head If that does not get rid of the error, replace the print head with a new one.
Page 811 1495 Cause The print head nozzle is blocked. What to Do Follow the steps below to clean the print head. 1. Tap Cancel on the touch screen to stop printing. 2. Clean the print head. Cleaning the Print Head If this message still appears when printing, replace the print head. Replacing the Print Head Important •...
Page 812 1500 Cause The ink in the ink tank is running low. What to Do Prepare a new ink tank.
Page 813 1551 Cause A genuine Canon ink tank with a history of past use has been detected. What to Do To dismiss the message, tap OK on the touch screen.
Page 814 1552 Cause A genuine Canon ink tank has been inserted. What to Do To dismiss the message, tap OK on the touch screen.
Page 815 1570 Cause The ink in the ink tank has run out. What to Do Open the ink tank cover, and then replace the ink tank before the ink in the sub-ink tank of this printer becomes insufficient. Replacing Ink Tanks Note •...
Page 816 1571 Cause Ink tank removed during printing. What to Do If replacing the ink tank, insert a new ink tank. Replacing Ink Tanks...
Page 817 1660 Cause Ink tank not inserted. What to Do Insert the ink tank correctly. Replacing Ink Tanks...
Page 818 168B Cause The ink tank cannot be recognized. Printing cannot be executed because the ink tank may not be compatible with this printer. What to Do Install the appropriate ink tank.
Page 819 1720 Cause The maintenance cartridge is full. It needs to be replaced. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge...
Page 820 1721 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Replacing the Maintenance Cartridge...
Page 821 1722 Cause Incorrect type of maintenance cartridge. What to Do Insert the correct maintenance cartridge. Replacing the Maintenance Cartridge If this error continues to appear, contact a Canon customer service center.
Page 822 1730 Cause The ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank. What to Do To print, you must replace the ink tank or disable the function for detecting the remaining ink level.
Page 823 By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non-genuine Canon ink tank.
Page 824 1752 Cause The ink has run out. What to Do Open the ink tank cover, and then replace the ink tank. Replacing Ink Tanks...
Page 825 With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks.
Page 826 1756 Cause The ink may become insufficient. What to Do To perform the next process or to continue the specified process, replace the ink tank. Replacing Ink Tanks...
Page 827 1757 Cause Cannot fill ink reserve tank. What to Do Check the touch screen, remove the ink tank for the affected color, and then reinsert it. If the inserted ink tank is empty, replace it with a new ink tank. Replacing Ink Tanks...
Page 828 2130 Cause The roll paper width set in the print job is not the same as the width of the roll paper in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK.
Page 829 2131 Cause The roll paper loaded in the printer is narrower than the roll paper width in the print job. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. •...
Page 830 2132 Cause Cannot print internal printer data, such as test prints, for the following reasons. • The paper roll loaded in the printer is too small. • The cut paper loaded in the printer is the wrong size or type. What to Do •...
Page 831 3000 Cause The print head has not been calibrated. What to Do Print head alignment is recommended. Adjusting the Print Head Note • This message will appear until Print head alignment is carried out.
Page 832 3001 Cause The print head nozzle is becoming blocked. What to Do Check the printed materials. If the printed materials are scratched, clean the print head. Cleaning the Print Head...
Page 833 3200 Cause It is almost time to replace consumables for which service is required. What to Do This can used for a little while, until the message "Part replacement needed." appears. Contact your Canon dealer for assistance.
Page 834 3201 Cause It is past the recommended time to replace consumables for which service is required. What to Do Contact your Canon dealer for assistance.
Page 835 3250 Cause The maintenance cartridge is almost full. What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full. Replacing the Maintenance Cartridge...
Page 836 3300 Cause Printer memory is full in HP-GL/2 emulation mode. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
Page 837 3301 Cause Parameter specified in HP-GL/2 command is not supported. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
Page 838 3302 Cause Unsupported HP-GL/2 command was used. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
Page 839 3303 Cause Printer memory is full in HP-GL/2 emulation mode. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
Page 840 3304 Cause Printer memory is full in HP-GL/2 emulation mode. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
Page 841 To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this device and then click OK. Select and load the media information backup file. If you do not have a media information backup file, contact a Canon customer service center.
Page 842 3311 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 843 3312 Cause Incorrect print data. Required items have been omitted. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 844 3313 Cause Incorrect print data. Data out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 845 3314 Cause Incorrect print data. Resolution value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 846 3315 Cause Incorrect print data. Compression method value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 847 3316 Cause Incorrect print data. Incorrect data formatting (color sequence, bit count). What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 848 3317 Cause Incorrect print data. Illegal combination of resolution and image data format. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 849 3331 Cause Print results may be abnormal as there is a large volume of print data. What to Do Check the print job.
Page 850 3332 Cause Unsupported JPEG data format. What to Do Check the JPEG data. Printable file formats are as follows. • Files which conforms to JFIF 1.02 ◦ Processing method: Basic DCT ◦ Color mode: RGB/GrayScale ◦ Number of colors: 24bit/8bit ◦...
Page 851 3333 Cause Unsupported JPEG data format. What to Do Check the JPEG data. Printable file formats are as follows. • Files which conforms to JFIF 1.02 ◦ Processing method: Basic DCT ◦ Color mode: RGB/GrayScale ◦ Number of colors: 24bit/8bit ◦...
Page 852 3337 Cause Printer is running out of memory during JPEG image processing. What to Do Print the image without rotating it. To change image rotation when printing: (Setup) > Device settings > Print settings > JPEG print settings > Paper settings > Rotate. Note •...
Page 853 3340 Cause There are no image processing parameters set in printing data. What to Do Check the media information at the printer driver. If the media information set at the printer does not match the media information at the printer driver, update the media information at the printer driver.
Page 854 3341 Cause Print data contains illegal image processing table. What to Do Check the print job image processing table. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 855 3414 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the sending mail server (SMTP server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 856 3415 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the receiving mail server (POP3 server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 857 3416 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
Page 858 3417 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
Page 859 3418 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending mail server (SMTP server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 860 3419 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 861 3420 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving mail server (POP3 server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 862 3421 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 863 3422 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the settings on the mail server and the APOP settings on this device match. Check this device's APOP settings in Remote UI. Setting Mail Server Contact the mail server administrator for configuring APOP on the mail server.
Page 864 3423 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check if the Remote UI mail server settings are correct. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
Page 865 3424 Cause Sending mail failed. What to Do Tap OK on the touch screen to dismiss the error. Specify the correct destination mail address and try again.
Page 866 3448 Cause IP address is conflicting. What to Do Tap OK on the touch screen to dismiss the error. Check the network configuration and change the network configuration to prevent a conflict with other network devices. For details on changing the network configuration, refer to the documentation for your network device.
Page 867 4111 Cause The media type specified is incompatible with this device. What to Do Tap OK on the touch screen to dismiss the error. Check the media type settings, and then try again.
Page 868 4113 Cause Cannot print borderless for the following reasons. • Printer driver is not set to Fit Roll Paper Width. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing Tap Cancel on the touch screen.
Page 869 4114 Cause The paper position is not suitable for borderless printing. What to Do • Stopping printing Tap Cancel on the touch screen. • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1.
Page 870 4115 Cause The paper in the printer cannot be printed borderless. What to Do • Stopping printing Tap Cancel on the touch screen. • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1.
Page 871 4116 Cause The paper is loaded askew. What to Do • Reloading paper Tap Replace the paper and print on the touch screen, and then load the paper so that the edges are inside the borderless printing ink grooves. Insert the roll paper firmly until it is against the roll holder flange. Loading Rolls on the Roll Holder •...
Page 872 4117 Cause The print job received specifies a type or width of paper that is not compatible with borderless printing. What to Do • Changing the print job settings Follow these steps to change the settings of the print job to enable borderless printing. 1.
Page 873 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 874 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 875 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 876 4910 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK.
Page 877 4911 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do • Changing the printer driver print settings Follow the steps below to match the media type in the printer driver and the media type specified for the printer.
Page 878 4913 Cause Cannot print borderless for one of the following reasons. • The paper size in the printer cannot be printed borderless. • The paper is loaded askew. What to Do • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1.
Page 879 4920 Cause Cannot cut paper for one of the following reasons. • Paper that has been cut remains on the output guide. • There is a foreign object near the output slot that is obstructing the cutter blade. • The paper is not being used under the recommended usage conditions. •...
Page 880 See the media information list for paper types that can be used with Automatic cut. Paper Information List If this does not apply, there may be a cutter blade malfunction. Contact your Canon dealer for assistance.
Page 881 4931 Cause Paper feed adjustment may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction.
Page 882 4932 Cause The print head cannot be calibrated because the printer is loaded with very transparent film-type paper. What to Do Tap OK on the touch screen to dismiss the error. We recommend calibrating the print head with a frequently used, non-film paper. Automatic Adjustment to Straighten Lines and Colors...
Page 883 4933 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
Page 884 4934 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
Page 885 4935 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
Page 886 3. Retry Print head alignment. Automatic Adjustment to Straighten Lines and Colors If any print head nozzles are still blocked, replace the print head. Replacing the Print Head If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 887 4950 Cause WPS (Push button method) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again.
Page 888 4951 Cause AOSS (BUFFALO) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again.
Page 889 4952 Cause Failed to connect to the wireless LAN router. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again.
Page 890 4953 Cause Failed to acquire IP address. What to Do Check the information that appears on the touch screen, and then try connecting again.
Page 891 4954 Cause Failed to set up wireless LAN using Easy wireless connect. What to Do Tap OK on the touch screen to dismiss the error, and then configure the settings again.
Page 892 4955 Cause IPv4/IPv6 settings were changed, but wired LAN and wireless LAN are disabled. What to Do Tap OK on the touch screen to dismiss the error, and then enable wired LAN or wireless LAN.
Page 893 4956 Cause Attempted to change LAN settings, but they cannot be changed for the following reasons. • Printer is operating • Printer currently being configured using Remote UI What to Do Tap OK on the touch screen to dismiss the error, exit other processes and then configure the settings again.
Page 894 4957 Cause Raku Raku WLAN Start (NEC) connection failed. What to Do Tap OK on the touch screen to dismiss the error and try connecting again.
Page 895 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-4061...
Page 896 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 897 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC22-4001...
Page 898 What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC25-4001 EC41-4001 EC43-4001 EC44-4001...
Page 899 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC48-4001...
Page 900 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC31-4001...
Page 901 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 902 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-404F...
Page 903 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-4040...
Page 904 Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC07-4060 EC51-4041 EC51-4042 EC51-4045 EC51-4046 EC51-4047 EC51-404C EC51-404D...
Page 905 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 906 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 907 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 908 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 909 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 910 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 911 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 912 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 913 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 914 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 915 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 916 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 917 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 918 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 919 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 920 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 921 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 922 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 923 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5001...
Page 924 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5002...
Page 925 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5003...
Page 926 What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC24-4049 EC24-404A EC24-404B...
Page 927 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-2F07...
Page 928 What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC52-4038 EC52-4039...
Page 929 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-403A...
Page 930 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC32-4001...

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