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Canon iPF720 Service Manual

Ipf700 series
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Download this manual See also: Troubleshooting Manual, User Manual
Table of Contents
Service Manual
iPF700 series
iPF720
Mar 10 2008

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Table of Contents

Troubleshooting

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  Also See for Canon iPF720

Canon imagePROGRAF iPF720 User Manual
Canon imagePROGRAF iPF720 User Manual 620 pages
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Canon iPF9000S Troubleshooting Manual
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  Summary of Contents for Canon iPF720

  • Page 1 Service Manual iPF700 series iPF720 Mar 10 2008...
  • Page 3 Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
  • Page 4 Introduction Symbols Used This documentation uses the following symbols to indicate special information: Symbol Description Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning. Indicates an item requiring care to avoid electric shocks. Indicates an item requiring care to avoid combustion (fire). Indicates an item prohibiting disassembly to avoid electric shocks or problems.
  • Page 5 Introduction The following rules apply throughout this Service Manual: 1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with refer- ence to the timing of operation. In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol , the arrow indicates the direction of the electric signal.

  • Page 7: Table Of Contents

    Contents Contents Chapter 1 PRODUCT DESCRIPTION 1.1 Product Overview ............................1- 1 1.1.1 Product Overview ..............................1- 1 1.2 Features ..............................1- 2 1.2.1 Features .................................. 1- 2 1.2.2 Printhead ................................. 1- 2 1.2.3 Ink Tank................................... 1- 2 1.2.4 Cutter unit ................................1- 3 1.2.5 Roll Holder................................
  • Page 8 Contents 2.2.3 Print Control ................................2- 7 2.2.4 Print Position Adjustment Function ........................2- 12 2.2.5 Head Management ..............................2- 12 2.2.6 Printhead Overheating Protection Control ......................2- 12 2.2.7 Pause between Pages ............................2- 12 2.2.8 White Raster Skip ..............................2- 12 2.2.9 Sleep Mode................................2- 12 2.2.10 Hard disk drive ..............................2- 13 2.3 Printer Mechanical System........................
  • Page 9 Contents 4.3.1 Note on locations prohibited from disassembly ....................... 4- 3 4.3.2 Moving the carriage manually..........................4- 3 4.3.3 Units requiring draining of ink ..........................4- 3 4.3.4 External Covers ............................... 4- 4 4.3.5 Waste Ink Box ................................. 4- 8 4.3.6 Driving Unit ................................
  • Page 10 Contents 7.2.1 Special Modes for Servicing ..........................7- 20 Chapter 8 ERROR CODE 8.1 Outline ................................ 8- 1 8.1.1 Outline..................................8- 1 8.2 Warning Table ............................8- 2 8.2.1 Warnings..................................8- 2 8.3 Error Table ..............................8- 3 8.3.1 Error Code List.................................8- 3 8.4 Sevice Call Table ............................

  • Page 11: Chapter 1 Product Description

    Chapter 1 PRODUCT DESCRIPTION...
  • Page 13 Contents Contents 1.1 Product Overview ................................1-1 1.1.1 Product Overview ..................................1-1 1.2 Features ..................................1-2 1.2.1 Features ......................................1-2 1.2.2 Printhead ...................................... 1-2 1.2.3 Ink Tank ....................................... 1-2 1.2.4 Cutter unit ....................................1-3 1.2.5 Roll Holder....................................1-3 1.2.6 Stand ......................................1-4 1.2.7 Hard disk drive.....................................

  • Page 15: Product Overview

    Chapter 1 1.1 Product Overview 1.1.1 Product Overview 0012-6185 This printer is a large-format printer that prints in a maximum width of 36 inches with high-speed photographic picture quality. This printer is a desktop product that delivers its output on roll media or cut sheets. [10] [11] [12]...

  • Page 16: Features

    Chapter 1 1.2 Features 1.2.1 Features 0019-6540 -Rear loading of roll media, making for compact, lightweight device geometry. -Borderless four-side printing support (roll media) removes laborious cutting work, easing the job of creating posters to a significant degree. -High resolutions of 2400 x 1200 dpi maximum, coupled with the exceptionally light-fast, water-proof and ozone-proof five-color pigment inks of Y, M, C, BK and MBK, deliver high-quality photographic picture quality.

  • Page 17: Cutter Unit

    Chapter 1 1.2.4 Cutter unit 0013-5146 The cutter unit that mounts on the carriage is disposable. Replace the cutter unit when it gets dull. F-1-4 1.2.5 Roll Holder 0017-4103 The printer comes with a roll holder for 2-inch paper tube and 3-inch paper tube attachment. The roll holder clamps the paper tubes of roll media with an outside diameter of 150 mm or less from inside.

  • Page 18: Stand

    Chapter 1 1.2.6 Stand 0016-4115 It is a stand that puts the printer. Equipped with casters so that the printer can be easily moved. The output stacker included with stand can use by the two ways of the regular position or extended position. F-1-6 MEMO: - Use the output stacker in the regular position [A].

  • Page 19: Consumables

    Chapter 1 1.2.9 Consumables 0013-2743 a. Printhead The expendable printhead is the same as the one that comes with the printer. F-1-9 b. Ink Tanks The expendable ink tanks are available in five colors: mat black, black, cyan, magenta and yellow. They are the same the same as the ones that come with the printer.

  • Page 20: Product Specifications

    Chapter 1 1.3 Product Specifications 1.3.1 Product Specifications 0019-6542 Type Bubble-jet printer (desktop type) Feeding system Roll media: Manual (Rear loading) Cut media: Paper tray (Front loading) Feeding capacity Roll media: 1 roll (up to 150mm in outside diameter)/Inner diameter of paper tube: 2 or 3 inches Cut media: 1 sheet Delivery method...
  • Page 21 Chapter 1 Ink tank [PFI-102] MBK, BK, C, M, Y Capacity: 130ml per color (Ink tanks supplied with the printer contain 90ml of each color.) Detection functions (Cover Head cap position sensor: Yes/ Cover open/closed sensor: Yes system) Detection functions (Ink passage Ink tank sensor: Yes/Remaining ink level sensor: Yes/Maintenance system) cartridge sensor: Yes/Used ink tank full sensor: Yes/Printhead sensor:...

  • Page 22: Detailed Specifications

    Chapter 1 1.4 Detailed Specifications 1.4.1 Print Speed and Direction 0019-6543 T-1-2 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Plain Paper/ Plain Paper Office Document Standard Bi-directional 1200x1200 Recycled Paper Line Document/ Draft Bi-directional 1200x1200...
  • Page 23 Chapter 1 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Coated Paper Coated Paper Line Document/ Draft Bi-directional 1200x1200 Text Standard Bi-directional 1200x1200 High Bi-directional 1200x1200 Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200...
  • Page 24 Chapter 1 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Photo Paper Glossy Photo Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 Semi-Glossy Photo Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest...
  • Page 25 Chapter 1 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) CAD Tracing Paper Line Document/ Draft Bi-directional 1200x1200 Text Standard Bi-directional 1200x1200 High Bi-directional 1200x1200 CAD Translucent Matte Film Line Document/ Draft Bi-directional 1200x1200 Text Standard...

  • Page 26: Interface Specifications

    Chapter 1 1.4.2 Interface specifications 0013-4625 a. [USB] (Standard) (1) Interface Type USB 2.0, full speed (12 Mbits/sec), high Speed (480 Mbits/sec) (2) Methods of data transfer Controlled transfer Bulk transfer (3) Signal level Compliant with the USB standard. (4) Interface cable Twisted-pair shielded cable, 5.0 m or shorter Compliant with the USB standard.

  • Page 27: Names And Functions Of Components

    Chapter 1 1.5 Names and Functions of Components 1.5.1 Front 0012-6202 F-1-12 [1] Top cover Open this cover when installing the printhead, load media and clear jams inside the printer. [2] Eject guide Supports ejected media to keep it from floating up. [3] Maintenance cartridge Blots excess inks.

  • Page 28: Rear

    Chapter 1 1.5.2 Rear 0013-4638 F-1-13 [1] Release lever Releases the paper retainer. Press this lever rearward to load paper or clean the interiors of the printer. [2] Power connector Connect the power cord to this connector. [3] Roller holder slot Set the roll holder in this guide slot.

  • Page 29: Basic Operation

    Chapter 1 1.6 Basic Operation 1.6.1 Operation Panel 0012-6207 The functions of the keys and meanings of LED indications on the operation panel are described below. [14] Data Online Power Infomation Message [13] Cleaning (3 Sec.) Menu Eject Stop [12] [10] [11] F-1-15...

  • Page 30: Main Menu

    Chapter 1 1.6.2 Main Menu 0019-6537 The printer has a Main menu which includes a menu related to maintenance such as adjustment of ink ejection position of each nozzle and head cleaning, a menu related to printing settings such as auto cutting and ink drying time, and a menu related to parameters such as a message language. 1.
  • Page 31 Chapter 1 2. Main Menu The structure of the main menu is as follows. Values at right indicated by an asterisk "*" are the defaults. T-1-3 First Level Second Level Third Level Fourth Level Fifth Level [Paper Cut](*1) [No]* [Yes] [Rep.
  • Page 32 Chapter 1 T-1-4 First Level Second Level Third Level Fourth Level Fifth Level [Media Menu] [Roll Media Type](*1) [HW Glossy Photo2](*5) [HW SemiGl Photo2](*5) [Syn. Paper](*5) [Poster Semi-Gl](*5) [Adh. Syn. Paper](*5) [Proofing Paper](*5) [News Proof 1](*5) [News Proof 2](*5) [Colored Coated](*5) [CAD Trace Paper](*5) [CAD Matte Film](*5) [CAD Clear Film](*5)
  • Page 33 Chapter 1 T-1-5 First Level Second Level Third Level Fourth Level Fifth Level [Paper Details] (The paper type is displayed [Skew Check Lv.] [Standard]* here.) (*5) [Loose] [Off] [VacuumStrngth] [Automatic] [Strongest] [Strong] [Standard] [Weakest] [Width Detection] [Off] [On]* [NearEnd RollMrgn] [3mm] [20mm] [Cut Speed]...
  • Page 34 Chapter 1 T-1-6 First Level Second Level Third Level Fourth Level Fifth Level [GL2 Settings] [End Point Shape] [Software]* [Rounded] [Smoothing] [Software]* [Smooth] [Line Width] [1dot] [2dot] [3dot] [4dot]* [5dot] [6dot] [7dot] [ThickenFineLines] [Off]* [On] [AdjustFaintLines] [Off] [On]* [Adjust Printer] [Auto Head Adj.] [Standard Adj.] [No]...
  • Page 35 Chapter 1 T-1-7 First Level Second Level Third Level Fourth Level Fifth Level [Interface Setup] [TCP/IP] [IP Setting] [IP Address] 0.0.0.0* to 255.255.255.255 [Subnet Mask] 0.0.0.0* to 255.255.255.255 [Default G/W] 0.0.0.0* to 255.255.255.255 [NetWare] [NetWare] [On] [Off]* [Frame Type](*6) [Auto Detect] [Ethernet 2] [Ethernet 802.2]* [Ethernet 802.3]...
  • Page 36 Chapter 1 T-1-8 First Level Second Level Third Level Fourth Level Fifth Level [System Setup] [Keep Media Size] [Off]* [On] [Paper Size Basis] [Sht Selection 1] [ISO A3+]* [13"x19"(Super B)] [Sht Selection 2] [ISO B1]* [28"x40"(ANSI F)] [Noz. Check Freq.] [Off] [1 page] [10 pages]...
  • Page 37 Chapter 1 T-1-9 First Level Second Level Third Level Fourth Level Fifth Level [System Setup] [Time Zone] [-4: Santiago] [-3: Buenos Aires] [-2: ] [-1: Cape Verde] [Date Format] [yyyy/mm/dd]* [dd/mm/yyyy] [mm/dd/yyyy] [Date & Time] [Date] [yyyy/mm/dd](*8) [Time] [hh:mm] [Language] [Japanese]* [Francais] [Italiano]...
  • Page 38 Chapter 1 3. Main menu during printing The structure of the main menu during printing is as follows. T-1-10 First Level Second Level Third Level Fourth Level Fifth Level [Menu Durng Prtng] [Head Cleaning] [Head Cleaning A] [Head Cleaning B] [Fine Band Adj.] -5 to 5 [Information]...
  • Page 39 Chapter 1 4. Main Menu Settings Main menu items are described in the following tables. T-1-11 Setting Item Description, Instructions [Paper Cut] Displayed if a roll is loaded. Choose Yes to cut the roll at the current position. The paper will be fed, if necessary, so that the sheet is at least 10 cm (39.4 in.)long after the cut.
  • Page 40 Chapter 1 [Paper Details] T-1-13 Setting Item Description, Instructions (The paper type is displayed here.) [Roll DryingTime] Specify the time to wait for the ink to dry for each sheet. [Scan Wait Time] Specify the time to wait for the ink to dry between each scan in bidirectional printing, in consideration of how quickly the paper absorbs ink.
  • Page 41 [Advanced Adj.] Choose this option when using paper other than genuine Canon paper, or paper for purposes other than checking output. Choose Yes to have the printer print and read a test pattern for band adjustment, based on which the printer automatically adjusts the feed amount.
  • Page 42 Chapter 1 [Interface Setup] T-1-17 Setting Item Description, Instructions [EOP Timer] Specify the timeout period for print jobs. [EOP Timer] [TCP/IP] Specify the TCP/IP protocol settings. To apply your changes, choose Store Setting . [IP Mode] Choose whether the printer IP address is configured automatically or a static IP address is entered manually.
  • Page 43 Chapter 1 [System Setup] T-1-19 Setting Item Description, Instructions [Warning] [Buzzer] Set the buzzer. Choose On for the buzzer to sound in case of errors. [Detect Mismatch] Choose Warning for notification (display of a warning message) during printing if the paper type specified in the printer menu does not match the paper type in the printer driver.
  • Page 44 Chapter 1 5. Main Menu Settings (During Printing) Main menu items during printing are described in the following tables. T-1-21 Setting Item Description, Instructions [Head Cleaning] Specify Printhead cleaning options. Choose Head Cleaning A if printing is faint, oddly colored, or contains foreign substances. Choose Head Cleaning B if no ink is printed at all, or if printing is not improved by Head Cleaning A.

  • Page 45: Safety And Precautions

    Chapter 1 1.7 Safety and Precautions 1.7.1 Safety Precautions 1.7.1.1 Moving Parts 0013-5153 Be careful not to get your hairs, clothing, accessories or any other objects caught in the moving parts of the printer. The moving parts of the printer include the carriage unit, carriage belt, ink tube, flexible cable and feed motor driven by the carriage motor and the feed and pinch rollers driven by the feed motor and the purge unit driven by the purge motor.

  • Page 46: Adhesion Of Ink

    Chapter 1 1.7.1.2 Adhesion of Ink 0013-5154 a. Ink passage Be careful not to touch the ink passage in the printer to get the printer being serviced, workbench, your hands and clothes and so on smeared by the ink. The ink passage comprises the ink tank unit, carriage unit, purge unit, maintenance cartridge unit and the ink tubes that interconnect the separate parts. Maintenance-jet tray Platen Carriage...

  • Page 47: Electric Parts

    Chapter 1 b. Ink mists As the printhead jets an ink against paper to print, traces of ink mists floating during printing or springing back from the paper are produced in the print station. Such ink mists are collected by mist collection air flow into the printer. The uncollected portion of ink mists could smear the platen unit, carriage unit, exterior surfaces and the purge unit, and their surrounding areas.

  • Page 48: Other Precautions

    Chapter 1 1.7.2 Other Precautions 1.7.2.1 Printhead 0013-1936 a. Handling the printhead Do not unpack the printhead until it is ready for immediate use. When mounting the printhead on the printer, remove protective caps 1 and 2 in this order by holding them by the lugs. To prevent possible damage to the nozzle section, do not replace protective cap 2 on the printhead once it has been removed.

  • Page 49: Ink Tank

    Chapter 1 Energizing the printer with the electrical assembly being wetted with an ink could cause damage to it. Never connect the power cord to the wall outlet while the electrical assembly is wet with an ink. 1.7.2.2 Ink Tank 0012-6229 a.
  • Page 50 Chapter 1 The carriage is mechanically locked by the lock arm in the purge unit at the same time as the printhead caps itself at the end of printing. Before shipping the printer, secure the carriage at the home position with a belt stopper so the carriage won't be damaged when it is released from the lock arm or inks won't leak during transit.

  • Page 51: Precautions When Servicing Printer

    Chapter 1 1.7.3 Precautions When Servicing Printer 1.7.3.1 Notes on the Data Stored in the Printer 0013-5152 This printer counts the print length, number of ink tank replacements, number of cleaning operations, number of cutter operations, and so on and stores them in the main controller's EEPROM as a service mode counter.
  • Page 52 Chapter 1 1-38...

  • Page 53: Chapter 2 Technical Reference

    Chapter 2 TECHNICAL REFERENCE...
  • Page 55 Contents Contents 2.1 Basic Operation Outline..............................2-1 2.1.1 Printer Diagram.................................... 2-1 2.1.2 Print Signal Sequence .................................. 2-2 2.1.3 Print Driving ....................................2-3 2.2 Firmware ..................................2-5 2.2.1 Operation Sequence at Power-on..............................2-5 2.2.2 Operation Sequence at Power-off ..............................2-6 2.2.3 Print Control....................................2-7 2.2.4 Print Position Adjustment Function............................
  • Page 56 Contents 2.4.6 Power Supply ..................................... 2-36 2.4.6.1 Power supply block diagram..................................2-36 2.5 Detection Functions with Sensors ..........................2-37 2.5.1 Sensors for covers ..................................2-37 2.5.2 Ink passage system..................................2-38 2.5.3 Carriage system..................................2-40 2.5.4 Paper path system ..................................2-41 2.5.5 Others......................................

  • Page 57: Basic Operation Outline

    Chapter 2 2.1 Basic Operation Outline 2.1.1 Printer Diagram 0019-6556 Shown below is a printer diagram. Main controller PCB Multi Head IC601/IC602 sensor IC603/IC604 IC802 J1801 IC301/IC302 EEPROM Power supply PCB SDRAM J201 Head relay PCB IC701 IC803 IC204/ IC201 FLASH ROM IC205 BAT 801...

  • Page 58: Print Signal Sequence

    Chapter 2 2.1.2 Print Signal Sequence 0017-4696 The signal sequence from when the printer receives the print signals until printing starts is shown in Figure. Image data Host computer Mask pattern data Heat pulse Printer driver Command data PCI bus Data bus Universal sirial bus Interface unit...

  • Page 59: Print Driving

    Chapter 2 2.1.3 Print Driving 0013-5398 Print and control signals are transferred via the carriage relay PCB and head relay PCB to the printheads to discharge inks from the nozzle assembly at printing. Each printhead has 12 trains of nozzles arranged in a zigzag pattern. This printer uses one printhead.
  • Page 60 Chapter 2 2. Print drive timing Each printhead houses 12 trains of nozzles, which share the same data transfer clock (Hx-CLK) and data latch pulses (Hx-LT). Even-numbered nozzle data (Hx-x-DATA-x-EV), odd-numbered nozzle data (Hx-x-DATA-x-OD) and the Heat Enable (Hx-x-HE-x) signal are generated for each nozzle train and controlled individually.

  • Page 61: Firmware

    Chapter 2 2.2 Firmware 2.2.1 Operation Sequence at Power-on 0013-5399 The sequence of printer operations, from power-on to transition to online mode, is flowcharted below. * This flowchart does not include the times spent supply inks and cleaning after leaving the printer for extended periods of time. Power Button ON Initialization of software Device/resource...

  • Page 62: Operation Sequence At Power-Off

    Chapter 2 2.2.2 Operation Sequence at Power-off 0013-5400 Turning off the power switch cuts off the drive voltage supply, launching a firmware power-off sequence as shown below. If the power cord is disconnected from the wall outlet or the top cover or any other cover is opened, the printer cancels the ongoing operation and shuts down immediately.

  • Page 63: Print Control

    Chapter 2 2.2.3 Print Control 0019-6545 1. Print mode This printer is capable of fast, high-quality printing without blur and non-uniform density by changing the carriage operation, media feeding, other printing methods according to the selected media type, print quality, print data and so on. Printing is performed for each color using a maximum of 16 paths in each print mode according to the selected print quality.
  • Page 64 Chapter 2 T-2-2 Media Type Print Priority Print Print- Printing Direction Print Used BK Quality Pass Resolution (dpi) Plain Paper/ Plain Paper Office Document Standard Bi-directional 1200x1200 Recycled Paper Line Document/ Draft Bi-directional 1200x1200 Text Standard Bi-directional 1200x1200 High Single-directional 1200x1200 Image Draft...
  • Page 65 Chapter 2 Media Type Print Priority Print Print- Printing Direction Print Used BK Quality Pass Resolution (dpi) Coated Paper Coated Paper Line Document/ Draft Bi-directional 1200x1200 Text Standard Bi-directional 1200x1200 High Bi-directional 1200x1200 Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200...
  • Page 66 Chapter 2 Media Type Print Priority Print Print- Printing Direction Print Used BK Quality Pass Resolution (dpi) Photo Paper Glossy Photo Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest Bi-directional 2400x1200 Semi-Glossy Photo Paper Image Standard Bi-directional 1200x1200 High Bi-directional 2400x1200 Highest...
  • Page 67 Chapter 2 Media Type Print Priority Print Print- Printing Direction Print Used BK Quality Pass Resolution (dpi) CAD Tracing Paper Line Document/ Draft Bi-directional 1200x1200 Text Standard Bi-directional 1200x1200 High Bi-directional 1200x1200 CAD Translucent Matte Film Line Document/ Draft Bi-directional 1200x1200 Text Standard...

  • Page 68: Print Position Adjustment Function

    Chapter 2 2.2.4 Print Position Adjustment Function 0012-6248 This printer supports a print position adjustment function to adjust the vertical and horizontal print position and the bidirectional print position of the print head mounted on the carriage and the feed rate. Print position adjustment work in two modes: automatic adjustment, in which print position adjustment patterns printed are detected by a multisensor attached to the lower left part of the carriage, and manual adjustment, in which print position adjustment patterns that are slightly modified from one another are printed, so that visually verified adjustment values can be set from the operation panel.

  • Page 69: Hard Disk Drive

    Chapter 2 2.2.10 Hard disk drive 0013-9239 This printer features a hard disk drive, which provides the following functions. - Early release of the host computer - Error recovery - Job preservation - Preserved job print - Job queue handling 1) Early release of the host computer Each print job received from the host computer is preserved to the hard disk drive attached to the printer, so the printer can proceed with independent printing, releasing the host computer before the print job completes.

  • Page 70: Printer Mechanical System

    Chapter 2 2.3 Printer Mechanical System 2.3.1 Outline 2.3.1.1 Outline 0012-6256 The printer mechanism is broken down into two broad sections: the passage and paper passage. Consisting mainly of a carriage unit that houses ink tanks and a printhead, and a maintenance cartridge, the ink passage supplies, circulates, sucks and otherwise handles inks.

  • Page 71: Ink Passage

    Chapter 2 2.3.2 Ink Passage 2.3.2.1 Ink Passage 2.3.2.1.1 Overview of Ink Passage 0013-6730 The ink passage comprises ink tanks, a printhead, caps, a waste ink collector, ink tubes interconnecting the mechanical components, and a suction pump that is driven to suck inks. It supplies, circulates, sucks and otherwise handles inks. The ink passage (per color) is schematically shown below, along with the ink flow.

  • Page 72: Ink Tank Unit

    Chapter 2 2.3.2.2 Ink Tank Unit 2.3.2.2.1 Structure of Ink Tank Unit 0013-6934 a) Ink tanks Each color-specific ink tank is filled with 130 mL of ink (90 mL for the starter ink tanks bundled with the printer). The ink level in each ink tank is memorized in EEPROM attached to the tank and is detected as a dot count on the basis of the EEPROM information.
  • Page 73 Chapter 2 f) Ink supply valves Located halfway between the ink tanks and the ink tubes, the ink supply valves prevent the leakage of inks that might otherwise be caused by the opening of the ink tubes on the side of the ink tanks during their replacement. The ink supply valves are caused to open and close by the valve open/close mechanism that is activated by driving the valve motors.

  • Page 74: Carriage Unit

    Chapter 2 2.3.2.3 Carriage Unit 2.3.2.3.1 Functions of Carriage Unit 0013-5642 a) Printhead mounting function The carriage, which fixes the printhead in position mechanically, is connected to the contact of the head relay PCB. b) Control function The carriage carries a carriage relay PCB, which relays printhead drive signals, and an encoder, which generates print timing signals. The carriage relay PCB is connected to the main controller by a flexible cable.

  • Page 75: Structure Of Carriage Unit

    Chapter 2 2.3.2.3.2 Structure of Carriage Unit 0012-6265 a) Printhead mount The printhead is secured to the carriage by the printhead fixer cover and the printhead fixer lever. When the printhead is secured to the carriage, the signal contact of the head relay PCB is pressed against that of the printhead to convey print signals. Further, the ink passage from the ink tanks is connected to the printhead via the ink tubes.
  • Page 76 Chapter 2 Head relay PCB Carriage relay PCB multi sensor Sensor Flag Maintenance-jet tray Carriage cover sensor lift cam sensor F-2-12 e) Printhead maintenance unit This printer cleans the printhead with the carriage halted at its home position. Wiping is executed in sync with the rotation of the motor. Wipers mounted on the carriage wipe the printhead while the carriage is halted at its home position. A maintenance jet is discharged as the carriage travels to pass the maintenance jet tray to the right of the plant.

  • Page 77: Printhead

    Chapter 2 2.3.2.4 Printhead 2.3.2.4.1 Structure of Printhead 0013-6742 A printhead incorporates six nozzle arrays. Each nozzle can be controlled individually so that a six-color discharge action can be performed by a single printhead. a) Nozzle arrays A total of 2560 nozzles are arranged in a two-column staggered pattern. In each column, 1280 nozzles are arranged in a staggered pattern at intervals of 600 dpi, forming a 2560-nozzle arranged at intervals of 1200 dpi.

  • Page 78: Purge Unit

    Chapter 2 2.3.2.5 Purge Unit 2.3.2.5.1 Functions of Purge Unit 0013-8022 To maintain high print quality, the purge unit performs maintenance of the nozzles o the printhead. The purge unit supports a capping function, cleaning function, and ink supply function. a) Capping function The capping function presses the cap of the purge unit against the face plate on the nozzle section of the printhead to prevent nozzle drying and dust adhesion.
  • Page 79 Chapter 2 Details of the cleaning function are shown in the table below. Name of Service mode Cleaning mode or PRINT INF Operation Description of cleaning (Name of Main Menu) Cleaning 1 CLN-A-1/CLN-M-1 Normal cleaning Removes dried ink from nozzles, thick ink accumulated on the (Head Cleaning A) face, and paper particles.
  • Page 80 Chapter 2 Cleaning operation timings are as follows. Consumption Printer status Cleaning operation (typ.)*1 Standby 168 hours elapsed capped Cleaning 1 (Normal Cleaning) At least 720 to 960 hours elapsed since the last session of Cleaning 2, 3, 6 or 10 (480 hours after Cleaning 6 (Normal initial installation) (strong) Cleaning)

  • Page 81: Structure Of Purge Unit

    Chapter 2 2.3.2.5.2 Structure of Purge Unit 0013-8023 Purge unit F-2-15 a) Caps The caps cap the nozzle assembly in the printhead during cleaning. The part of the caps that comes into contact with the face plate of the nozzle assembly is made of rubber.
  • Page 82 Chapter 2 b) Wipers The wipers are driven by the purge motor to wipe the face of the printhead. A pair of two wiper blades are installed to ensure wiping performance. The wiping operation operates on a slide wiping basis, sliding the wiper blades via wiper cams through the rotation (normal) of the purge motor. Wiping is executed by the wiper blades moving at a constant speed to the front of the printer after the end of a print or suction operation.

  • Page 83: Maintenance Cartridge

    Chapter 2 2.3.2.6 Maintenance Cartridge 2.3.2.6.1 Maintenance Cartridge 0013-7525 a) Maintenance cartridge The maintenance cartridge holds about 1000 mL of used inks (about 867 g: including the evaporation of moisture from the used inks). b) Used maintenance cartridge ink detection Used maintenance cartridge ink detection is monitored with regard to a dot count.

  • Page 84: Air Flow

    Chapter 2 2.3.2.7 Air Flow 2.3.2.7.1 Air flow 0012-6276 This printer is furnished with two fans: a mist fan, which collects ink mist, and a platen fan, which allows paper to be adsorbed on the plate, and a platen fan. Ink mist floating during printing or bouncing back from the paper is collected in the maintenance cartridge by airflow in the printer.

  • Page 85: Paper Path

    Chapter 2 2.3.3 Paper Path 2.3.3.1 Outline 2.3.3.1.1 Overview of Paper Path 0013-8824 The key components of the paper passage consist of a feed roller assembly, a pinch roller drive that locks and releases the pinch roller and sensors that detect the feed status of paper.

  • Page 86: Paper Path

    Chapter 2 2.3.3.2 Paper Path 2.3.3.2.1 Structure of Feed Roller Unit 0017-5580 a) Feed roller assembly The feed roller assembly consists mainly of a feed roller that is driven by the feed motor, a pinch roller unit that follows up the motion of the feed roller and so on. Paper is fed horizontally under the printhead on the carriage as it is kept level on the platen to prevent heaving.

  • Page 87: Cutter Unit

    Chapter 2 2.3.3.3 Cutter Unit 2.3.3.3.1 Structure of the cutter unit 0012-6289 a) Sheet cutter When "Autocut: Yes" is selected in the Printer Driver, the cutter unit mounted on the left side of the carriage automatically cuts the roll media. However, the roll media is not cut if it is suppressed by the Printer driver.

  • Page 88: Printer Electrical System

    Chapter 2 2.4 Printer Electrical System 2.4.1 Outline 2.4.1.1 Overview 0019-6557 The printer electrical system consists of the main controller PCB and power supply PCB which are mounted on the back side of the printer, the carriage relay PCB, the head relay PCB, and printhead which are mounted in the carriage, the operation panel on the right upper cover and other electrical components such as sensors, and motors.
  • Page 89 Chapter 2 Power supply Main controller PCB +26V generation function IC1501/IC1701 AC inlet IC1601-IC1603 +21.5V generation function Power supply control function IC601/IC602 Multi sensor Head IC603/IC604 BAT801 EEPROM EEPROM IC301/IC302 Lithium battery SDRAM IC803 IC802 EEPROM Host computer Host computer Interface control function Network Board...

  • Page 90: Main Controller

    Chapter 2 2.4.2 Main Controller 2.4.2.1 Main controller components 0019-6558 IC302 IC301 IC803 IC802 IC2900 IC2902 IC601 IC3100 IC602 IC603 IC604 BAT801 IC701 IC2802 F-2-26 a) ASIC (IC1/IC2) The ASIC with a 16-bit internal bus is driven in sync with the 66 MHz external clock. It supports the following functions: Image processing unit This unit converts the RGB multi-value image data or CMYK multi-value data received from the host computer through the interface connector to the binary image data for the ink colors used.

  • Page 91: Carriage Relay Pcb

    Chapter 2 This IC generates feed motor control signal based on the control signal from the ASIC. d) Driver IC (IC2900) This IC generates purge motor and valve motor control signals based on the control signal from the ASIC. e) Driver IC (IC2902) This IC generates a lift motor control signal based on the control signal from the ASIC.

  • Page 92: Maintenance Cartridge Relay Pcb

    Chapter 2 2.4.5 Maintenance Cartridge Relay PCB 2.4.5.1 Maintenance cartridge relay PCB components 0013-6972 IC 1 F-2-29 a) EEPROM (IC1) The 128-KB EEPROM stores all information written in the EEPROM on the main controller PCB. 2.4.6 Power Supply 2.4.6.1 Power supply block diagram 0013-6974 AC inlet 100V to 240V...

  • Page 93: Detection Functions With Sensors

    Chapter 2 2.5 Detection Functions with Sensors 2.5.1 Sensors for covers 0012-6321 Upper Cover lock switch(left) Upper cover lock switch(right) Ink tank cover switch F-2-31 Upper cover lock switch The micro switch-based Upper cover lock switch detects the open/closed states of the upper cover. When the upper cover closes, the switch is pressed to detect the closed state of the cover.

  • Page 94: Ink Passage System

    Chapter 2 2.5.2 Ink passage system 0013-8100 Head management sensor Purge unit Pump cam sensor Pump encoder sensor Valve open/closed detection sensor F-2-32 Pump cam sensor As the cam rotates, it shields the sensor light of the photointerrupter-based pump cam sensor or allows it to be transmitted. The status of the purge unit, such as capped, suction, and wiping, is detected in a combat ion of the status of detection by the pump cam sensor and the control of purge motor rotation by the pump encoder sensor.
  • Page 95 Chapter 2 Pump encoder sensor The photointerrupter-based sensor reads slits in the encoder film of the purge motor and controls the amount of its rotation accordingly. Slits Sensor F-2-34 Valve open/closed detection sensor The photointerrupter-based valve open/closed detection sensor detects the status of the valve cam. The sensor detects that the ink supply valve is open when the sensor light is shielded by a link interlocked with the valve cam.

  • Page 96: Carriage System

    Chapter 2 2.5.3 Carriage system 0012-6325 HeadrelayPCB Linear encoder sensor multisensor Carriage cover sensor Lift cam sensor F-2-37 Multisensor The photoreflector-based multisensor consists of four LEDs (red, blue, green, infrared) and two light-receiving sensors to detect the leading edges and width of paper and skews in it, and to adjust its registration, head height and calibration.

  • Page 97: Paper Path System

    Chapter 2 The printhead temperature is transmitted to the main controller via the carriage relay PCB. The printhead temperature is used to help control the head drive and detect abnormal printhead temperatures. Printhead contact sensor The printhead contact sensor detects the status of printhead installation by electrical means. The sensor detects the status of contact from voltage changes in the flexible cables on the carriage side that come into contact with two terminals of the printhead with remote contact surfaces, the power terminals and GND terminal.

  • Page 99: Chapter 3 Installation

    Chapter 3 INSTALLATION...
  • Page 101 Contents Contents 3.1 Transporting the Printer ..............................3-1 3.1.1 Transporting the Printer ................................3-1 3.1.1.1 Transporting the Printer ....................................3-1 3.1.2 Reinstalling the Printer ................................3-3 3.1.2.1 Reinstalling the Printer....................................3-3...

  • Page 103: Transporting The Printer

    Chapter 3 3.1 Transporting the Printer 3.1.1 Transporting the Printer 3.1.1.1 Transporting the Printer 0013-9654 Do not remove the printhead once they are installed, as this may cause the nozzles to dry out or accumulate foreign matter. Also the head must be capped and stay in the carriage while transporting the printer.
  • Page 104 Chapter 3 10) If the printer is mounted on a stand, remove the printer from the stand. 11) Pack the printer into the packing box, and then put the roll media, ink tank, and optional devices in another packing box for moving. Use the original packing material for the printer and optional devices.

  • Page 105: Reinstalling The Printer

    Chapter 3 3.1.2 Reinstalling the Printer 3.1.2.1 Reinstalling the Printer 0012-6353 1. Installing the printer on the same floor If ink has not been drained from the printer when moving it to another place on the same floor, then an operation check (Test Print) needs to be performed after the printer is moved to a new location.
  • Page 106 Chapter 3...
  • Page 107 Chapter 4 DISASSEMBLY/REASSEMBLY...
  • Page 109 Contents Contents 4.1 Service Parts...................................4-1 4.1.1 Service Parts....................................4-1 4.2 Disassembly/Reassembly...............................4-2 4.2.1 Disassembly/Reassembly................................4-2 4.3 Points to Note on Disassembly and Reassembly ......................4-3 4.3.1 Note on locations prohibited from disassembly........................... 4-3 4.3.2 Moving the carriage manually ..............................4-3 4.3.3 Units requiring draining of ink ..............................4-3 4.3.4 External Covers....................................

  • Page 111: Service Parts

    Chapter 4 4.1 Service Parts 4.1.1 Service Parts 0012-6354 The service parts indicated below require careful handling. 1. Keep all packages with the warning not to turn over. Pay careful attention to all individually packaged service part (carriage unit, purge unit, ink tank unit, and other parts) boxes marked "This side up" and handle appropriately.

  • Page 112: Chapter 4 Disassembly/Reassembly

    Chapter 4 4.2 Disassembly/Reassembly 4.2.1 Disassembly/Reassembly 0012-6355 The general disassembly and assembly flows of the major components are shown below. F-4-2...

  • Page 113: Points To Note On Disassembly And Reassembly

    Chapter 4 4.3 Points to Note on Disassembly and Reassembly 4.3.1 Note on locations prohibited from disassembly 0012-6356 Assemblies that are prohibited from disassembly and their adjustment outside the factory cannot be conducted are indicated by red screws. Don't never loosen or remove the red screw, because normal operation and print can't be done if it is loosened or removed. F-4-3 4.3.2 Moving the carriage manually 0012-6357...

  • Page 114: External Covers

    Chapter 4 4.3.4 External Covers 0012-6361 a. Upper cover To detach the upper cover, detach damper cover [1] located on the left and right sides of the back each. Then, fully open the upper cover and slide it to left. F-4-5 In attaching the upper cover, have the boss on damper [1] located on both sides into slit [2].
  • Page 115 Chapter 4 b. Right side and left side covers To detach a side cover, slide up side cover S [1] in the middle. Unscrew two screws[3] hidden under side cover S [1] and slide downside cover [2] to detach the slide cover.
  • Page 116 Chapter 4 e. Right lower cover To detach the right lower cover[1], remove the right side cover, right upper cover and ink tank cover and unscrew the front-panel screw[2]. Next, detach the right cover by lifting it up as a whole. F-4-10 f.
  • Page 117 Chapter 4 h. Rear cover To detach rear cover [1], unscrew 12 screws[2] and remove the cover from the bottom side first. F-4-13 i. Paper release lever To remove paper release lever [1], do so with the pinch roller pressurized. In assembling paper release lever [1] into position, align the gear of paper release lever [1] with the mark on the receiving gear (phase) [2].

  • Page 118: Waste Ink Box

    Chapter 4 4.3.5 Waste Ink Box 0013-8085 a. Removing the waste ink box To remove the waste ink box, remove waste ink tray [1] from the back by unscrewing two screws[4]. Then, unscrew four screws[2] to remove waste ink box [3]. F-4-15...

  • Page 119: Driving Unit

    Chapter 4 4.3.6 Driving Unit 0012-6365 a. Timing belt (for driving the feed roller) To assemble the timing belt for driving the feed roller, loosen the tensioner setscrew and establish the tension of the timing belt by adjusting the spring pressure. When the timing belt is assembled back in position, tighten the tension with the setscrew.

  • Page 120: Ink Tube Unit

    Chapter 4 4.3.7 Ink Tube Unit 0012-6367 a. Removing the ink tube unit (1) Drain the inks of printer. See "Disassembly/Reassembly" > "Points to Note on Disassembly and Reassembly" > "Draining the Ink". (2) Turn off the printer and move the carriage to above the platen. See "Disassembly/Reassembly" > "Disassembly/Reassembly" > "Opening the Caps and Moving the Wiper Unit".
  • Page 121 Chapter 4 (11)Release the cable cover from its claw away from the frame. (12)Unscrew one screw[2] and remove the cable clamp[1] from the frame. F-4-20 (13)Release the ink tube unit from the carriage. b. Reassembling the ink tube unit When the ink unit has been replaced, turn on the power switch without the printhead and the ink tanks mounted. Then, mount the printhead and ink tanks as directed by message guidance to fill the tanks.

  • Page 122: Carriage Unit

    Chapter 4 4.3.8 Carriage Unit 0012-6371 a. Removing the carriage unit (1) Drain the printer of inks. See Disassembly/Reassembly > Tips on Disassembly/Reassembly > Ink Drain. (2) Switch off the printer and move the carriage to above the platen. See Disassembly/Reassembly > Tips on Disassembly/Reassembly > Open Cap/Shift Wiper Unit.
  • Page 123 Chapter 4 b. Installing the carriage belt Install the carriage belt[2] with its complete set of teeth engaged with carriage belt stopper[1]. F-4-23 c. Action following the replacement of the carriage unit/multi sensor Because the distance between the multi sensor (in the carriage unit) and the nozzles (in the printhead) is varied from one unit to another, the printer as shipped has its optical axis corrected to adjust the image write position.
  • Page 124 Chapter 4 (9) To remove the head holder, press the lock pin located rearward to its left with a flat-blade screwdriver or similar object in the direction of the arrow mark. F-4-25 F-4-26 e. Reassembling the head holder After the head holder has been reassembled, check that it lifts up and down in sync with the printhead height adjustment lever. F-4-27 f.

  • Page 125: Feeder Unit

    Chapter 4 4.3.9 Feeder Unit 0012-6372 a. Handling the feed roller The feed roller is a functionally vital part. Observe these precautions when handling it: -Do not handle the feed roller with one hand or deflect it. -Do not touch the roller surface (coated side). -Do not flaw or dent the roller surface.

  • Page 126: Purge Unit

    Chapter 4 4.3.10 Purge Unit 0012-6374 a. Removing the purge unit (1) Switch off the printer and move the carriage to above the platen. See Disassembly/Reassembly > Points to Note on Disassembly and Reassembly > Opening the Cap/Moving the Wiper Unit. (2) Disconnect the ground wire from the side of the purge unit.

  • Page 127: Ink Tank Unit

    Chapter 4 4.3.11 Ink Tank Unit 0012-6377 a. Removing the ink tank unit (1) Drain the printer of inks. See Disassembly/Reassembly > Point to Note on Disassembly and Reassembly > Draining the Ink. (2) Remove the joint between the ink tube unit and the ink tank unit. (3) Remove the four screws[2], remove five connectors and two hooks[1], then remove the ink tank unit.

  • Page 128: Head Management Sensor

    Chapter 4 4.3.12 Head Management Sensor 0012-6375 a. Installing the head management sensor (1) Attach the connector[2] to the head management sensor[1] and then set the head management sensor[1] where it is to be mounted and fasten it with screw[3]. F-4-32 b.

  • Page 129: Opening The Cap/Moving The Wiper Unit

    Chapter 4 4.3.14 Opening the Cap/Moving the Wiper Unit 0013-9674 The procedures for manually opening the caps and ink supply valves are presented below. The carriage lock pin and caps need to be released manually if moving the carriage when the power is turned off. 1.

  • Page 130: Opening/Closing The Ink Supply Valve

    Chapter 4 4.3.15 Opening/Closing the Ink Supply Valve 0012-6384 (1) Remove the right side cover. (2) To open the ink supply valve, turn the cam[2] in the direction of the arrow and press the link[1]. - If the tube is full of ink, releasing the printhead lock lever with the ink supply valve open can cause the ink to flow back to the ink supply unit, resulting in leakage of ink from the ink supply needle.

  • Page 131: Draining The Ink

    Chapter 4 4.3.16 Draining the Ink 0012-6385 There are two methods of removing the ink, using a manual method or automatic method. When the ink is drained, the ink inside the ink passage totaling about228g(about38g x 6colors) is drained as waste ink. To prevent ink leaks, be sure to always remove the ink inside the ink passage when disassembling or transporting the parts of the ink passage section.

  • Page 132: Applying The Grease

    Chapter 4 4.4 Applying the Grease 4.4.1 Applying the Grease 0013-9975 Apply the grease at the location shown below. Smear the grease lightly and evenly with a flat brush. Don't apply the grease to locations other than those designated. Unwanted grease may cause poor print quality, take particular care that grease does not get onto the wiper, cap, or the linear scale.
  • Page 133 Chapter 4 Bearing Permalube G No.2 approx. 24mg Feed roller Permalube G No.2 Feed roller approx. 24mg Feed roller Permalube G No.2 approx. 24mg F-4-40 Permalube G No.2 approx. 24mg F-4-41 4-23...

  • Page 134: Adjustment And Setup Items

    Chapter 4 4.5 Adjustment and Setup Items 4.5.1 Adjustment Item List 0017-5609 The following adjustment procedures need to be performed when parts have been replaced or remove and then reinstalled: T-4-1 Adjustment item Adjustment timing Multi sensor recalibration Multi sensor replacement/removal Carriage unit replacement/removal Adjusting feed roller eccentricity Feed roller...

  • Page 135: Chapter 5 Maintenance

    Chapter 5 MAINTENANCE...
  • Page 137 Contents Contents 5.1 Periodic Replacement Parts ............................5-1 5.1.1 Periodic Replacement Parts ................................. 5-1 5.2 Consumable Parts................................5-1 5.2.1 Consumable Parts..................................5-1 5.3 Periodic Maintenance..............................5-2 5.3.1 Periodic Maintenance................................... 5-2...

  • Page 139: Periodic Replacement Parts

    Chapter 5 5.1 Periodic Replacement Parts 5.1.1 Periodic Replacement Parts 0013-6993 T-5-1 Level Periodic Replacement part User None Service None Personnel 5.2 Consumable Parts 5.2.1 Consumable Parts 0017-5585 T-5-2 Consumables Service Mode Life sheets/ Name Part number Q'ty PARTS xx COUNTER x States (Error Code) Service...

  • Page 140: Periodic Maintenance

    Chapter 5 5.3 Periodic Maintenance 5.3.1 Periodic Maintenance 0012-6400 T-5-3 Level Periodic maintenance User Cleaning of ink mist and other substances(about once each month Service personnel None a) Printer cleaning To keep up with print quality and prevent troubles, clean the printer about once each month. 1) Using a damp cloth wringed well, wipe dirt and paper dust off the printer exterior, paper feed slot [1], and power plug.
  • Page 141 Chapter 5 8) Using a damp cloth wringed well, wipe dirt off the inside of the top cover. Wipe ink contamination off the roller [1], overall surface of the platen [2], pinch roller unit [3], borderless print ink receiving groove [4], delivery guide [5], and guide rail [6]. F-5-3 - Do not dry the interiors of the top cover with a dry cloth.
  • Page 142 Chapter 5...

  • Page 143: Troubleshooting

    Chapter 6 TROUBLESHOOTING...
  • Page 145 Contents Contents 6.1 Troubleshooting ................................6-1 6.1.1 Outline......................................6-1 6.1.1.1 Outline of Troubleshooting .....................................6-1 6.2 Location of Connectors and Pin Arrangement.......................6-1 6.2.1 Main controller PCB ..................................6-1 6.2.2 Carriage relay PCB ..................................6-8 6.2.3 Head relay PCB..................................6-13 6.3 Version Up ...................................6-17 6.3.1 Firmware Update Tool ................................

  • Page 147: Outline

    Chapter 6 6.1 Troubleshooting 6.1.1 Outline 6.1.1.1 Outline of Troubleshooting 0013-1941 1. Overview Targets of troubleshooting are classified into the troubles displayed on the LCD (i.e., warnings, errors, and service calls) and the troubles not displayed on the LCD. Warnings and errors are displayed on the printer's LCD along with a code comprising alphanumeric characters. 2.
  • Page 148 Chapter 6 J1801 (to power supply PCB) Pin Number Signal name IN/OUT Function VM_ENB VM enable signal VMGND VMGND Power supply (+32V) Power supply (+32V) RGV20(+5V) Power supply (+5V) RGV20(+5V) Power supply (+5V) RGV20(+5V) Power supply (+5V) T-6-5 J2501 (purge motor, pump encoder sensor, pump cam sensor) Pin Number Signal name IN/OUT...
  • Page 149 Chapter 6 T-6-8 J2601 (to operation panel) Pin Number Signal name IN/OUT Function POWER_ON Power switch signal RGV20(+5V) Power supply (+5V) BUZZER Buzzer control signal Panel IC control signal Power supply (+5V) Panel IC data signal N.C.(HDD_LED) /PRESET Panel reset signal Panel IC clock signal PANEL5V_ON Power supply (+5V)
  • Page 150 Chapter 6 J2801 (feed motor) Pin Number Signal name IN/OUT Function LFSP_AB Feed motor drive signal AB LFSP_BB Feed motor drive signal BB LFSP_VM Power supply (+32V) LFSP_B Feed motor drive signal B T-6-14 J3001 (upper cover lock switch (L)) Pin Number Signal name IN/OUT...
  • Page 151 Chapter 6 T-6-20 J3401 (to carriage relay PCB) Pin Number Signal name IN/OUT Function VMGND VMGND VMGND VMGND VH_MONI1 VH control signal 1 VH_ENB VH power supply ON/OFF signal VH_MONI2 VH control signal 2 +3.3V Power supply (+3.3V) +3.3V Power supply (+3.3V) SNS5V Power supply (+5V) SNS5V...
  • Page 152 Chapter 6 J3601 (to carriage relay PCB) Pin Number Signal name IN/OUT Function H1-A-DATA-1-OD_B Odd head data signal 1(A) H1-A-DATA-0-OD_B Odd head data signal 0(A) PWLED2_ON Multi sensor LED2 drive signal PWLED3_ON Multi sensor LED3 drive signal PWLED1_ON Multi sensor LED1 drive signal PWLED4_ON Multi sensor LED4 drive signal /CR_COVER...
  • Page 153 Chapter 6 J3602 (to carriage relay PCB) Pin Number Signal name IN/OUT Function H1-DSOUT2 Head temperature output signal 2 H1-DSOUT1 Head temperature output signal 1 IO_ASIC_SCL_B IN/OUT Head ROM control signal (clock) IO_ASIC_SDA IN/OUT Head ROM control signal (data)

  • Page 154: Carriage Relay Pcb

    Chapter 6 6.2.2 Carriage relay PCB 0017-5656 J101 J103 J102 J601 J703 J702 J201 J202 F-6-2 T-6-23 J101 Pin Number Signal name IN/OUT Function VMGND VMGND VMGND VMGND Power supply (+32V) Power supply (+32V) Power supply (+32V) Power supply (+32V) Power supply (+32V) Power supply (+32V) Power supply (+32V)
  • Page 155 Chapter 6 J102 Pin Number Signal name IN/OUT Function H1-E-HE-9_B Head heat enable signal 9(E) H1-E-DATA-9-EV_B Even head data signal 9(E) H1-B-DATA-2-OD_B Odd head data signal 2(B) H1-B-DATA-3-OD_B Odd head data signal 3(B) H1-C-HE-4_B Head heat enable signal 4(C) H1-C-DATA-4-OD_B Odd head data signal 4(C) H1-B-HE-2_B Head heat enable signal 2(B)
  • Page 156 Chapter 6 J103 Pin Number Signal name IN/OUT Function H1-A-HE-1_B Head heat enable signal 1(A) H1-A-DATA-0-EV_B Even head data signal 0(A) H1-A-HE-0_B Head heat enable signal 0(A) /ENCODER_A Carriage encoder output signal A /ENCODER_B Carriage encoder output signal B H-DASH_LICC2_B Head analogue switch A/D trigger signal H1-DASLK_LICC2 Head analogue switch clock signal...
  • Page 157 Chapter 6 J601 Pin Number Signal name IN/OUT Function PWLED3 Multi sensor LED 3 drive signal PWLED2 Multi sensor LED 2 drive signal PWLED1 Multi sensor LED 1 drive signal VMGND T-6-29 J702 Pin Number Signal name IN/OUT Function H1-B-DATA-2-OD Odd head data signal 2(B) H1-B-DATA-3-OD Odd head data signal 3(B)
  • Page 158 Chapter 6 J703 Pin Number Signal name IN/OUT Function MLT_SNS_1IN Multi sensor signal 1 H1-A-HE-0* Head heat enable signal 0(A) H1-A-DATA-0-OD Odd head data signal 0(A) H1-A-DATA-1-OD Odd head data signal 1(A) H1-B-HE-2* Head heat enable signal 2(B) H1_LT* Head latch signal H1_CLK Head clock signal H1-A-DATA-0-EV...

  • Page 159: Head Relay Pcb

    Chapter 6 6.2.3 Head relay PCB 0017-5657 J101 J201 J103 J102 J601 F-6-3 T-6-31 J101 Pin Number Signal name IN/OUT Function VMGND PWLED1 Multi sensor LED1 drive signal PWLED2 Multi sensor LED2 drive signal PWLED3 Multi sensor LED3 drive signal PWLED4 Multi sensor LED4 drive signal VMGND...
  • Page 160 Chapter 6 J102 Pin Number Signal name IN/OUT Function H1-F-DATA-10-EV Even head data signal 10(F) /H1-E-HE-9 Head heat enable signal 9(E) H1-E-DATA-9-EV Even head data signal 9(E) H1-E-DATA-8-EV Even head data signal 8(E) /H1-D-HE-7 Head heat enable signal 7(D) H1-D-DATA-7-EV Even head data signal 7(D) H1-D-DATA-6-EV Even head data signal 6(D)
  • Page 161 Chapter 6 J103 Pin Number Signal name IN/OUT Function H1-A-HE-1* Head heat enable signal 1(A) H1-A-DATA-0-EV Even head data signal 0(A) H1_CLK Head clock signal H1_LT* Head latch signal H1-B-HE-2* Head heat enable signal 2(B) H1-A-DATA-1-OD Odd head data signal 1(A) H1-A-DATA-0-OD Odd head data signal 0(A) H1-A-HE-0*...
  • Page 162 Chapter 6 J601 Pin Number Signal name IN/OUT Function /H1-E-HE-8 Head heat enable signal 8(E) H1-E-DIA2 Head DI sensor signal 2(E) H1-F-DIA2 Head DI sensor signal 2(F) /H1-E-HE-9 Head heat enable signal 9(E) H1-D-DATA-7-EV Even head data signal 7(D) H1-D-HE-6 Head heat enable signal 6(D) H1-C-DATA-5-OD Odd head data signal 5(C)

  • Page 163: Version Up

    Chapter 6 6.3 Version Up 6.3.1 Firmware Update Tool 0013-6639 Use of the following tools allows you to update the firmware of the main controller incorporated in the printer. - imagePROGRAF Firmware Update Tool - L Printer Service Tool 1. imagePROGRAF Firmware Update Tool imagePROGRAF Firmware Update Tool is the same as that for user.

  • Page 164: Service Tools

    Chapter 6 6.4 Service Tools 6.4.1 Tool List 0013-7528 T-6-36 General-purpose tools Application Long phillips scerewdriver Inserting and removing screw Phillips scerewdriver Inserting and removing screw Flat-head screwdriver Removing the E-ring Needle-nose pliers Inserting and removing the spring parts Hex key wrench Inserting and removing hexagonal screws Flat brush Applying grease...

  • Page 165: Service Mode

    Chapter 7 SERVICE MODE...
  • Page 167 Contents Contents 7.1 Service Mode .................................7-1 7.1.1 Service Mode Operation ................................7-1 7.1.2 Map of the Service Mode................................7-2 7.1.3 Details of Service Mode................................7-7 7.1.4 Sample Printout..................................7-15 7.2 Special Mode................................7-20 7.2.1 Special Modes for Servicing ..............................7-20...

  • Page 169: Service Mode Operation

    Chapter 7 7.1 Service Mode 7.1.1 Service Mode Operation 0013-7777 a) How to enter the Service mode Enter the Service mode following the procedure below. 1) Turn off the printer. 2) Turn on the printer while holding down the [Paper Source] button and [Information] button. * Keep pressing the above buttons until "Initializing"...

  • Page 170: Map Of The Service Mode

    Chapter 7 7.1.2 Map of the Service Mode 0019-6566 The hierarchy of menus and parameters in the Service mode is shown below. T-7-1 First Level Second Level Third Level Fourth Level Fifth Level DISPLAY PRINTINF YES/NO : Select YES to execute print SYSTEM TYPE...
  • Page 171 Chapter 7 T-7-2 First Level Second Level Third Level Fourth Level Fifth Level COUNTER PRINTER LIFE TTL LIFE ROLL LIFE CUTSHEET LIFE A LIFE F POWER ON W-INK CUTTER WIPE CARRIAGE PRINT CR COUNT CR DIST. PRINT COUNT PURGE CLN-A-1 CLN-A-2 CLN-A-3 CLN-A-6...
  • Page 172 Chapter 7 T-7-3 First Level Second Level Third Level Fourth Level Fifth Level COUNTER EXCHANGE CUTTER EXC. MTC EXC. HEAD EXC. BOARD EXC.(M/B) UNIT A EXC. UNIT D EXC. UNIT F EXC. UNIT H EXC. UNIT K EXC. UNIT M EXC. DETAIL-CNT MOVE PRINTER N-INK CHK(C)
  • Page 173 Chapter 7 T-7-4 First Level Second Level Third Level Fourth Level Fifth Level COUNTER MEDIA 1 NAME ROLL ROLL CUTSHEET CUTSHEET MEDIA 7 NAME ROLL ROLL CUTSHEET CUTSHEET MEDIA OTHER NAME ROLL ROLL CUTSHEET CUTSHEET MEDIASIZE1 ROLL P-SQ 36-44 P-SQ 36-44 P-SQ 24-36 P-SQ 24-36 P-SQ 17-24...
  • Page 174 Chapter 7 T-7-5 First Level Second Level Third Level Fourth Level Fifth Level COUNTER MEDIASIZE2 CUT D-SQ 36-44 D-SQ 36-44 D-SQ 24-36 D-SQ 24-36 D-SQ 17-24 D-SQ 17-24 D-SQ -17 D-SQ -17 D-CNT 36-44 D-CNT 24-36 D-CNT 17-24 D-CNT -17 HEAD DOT CNT.

  • Page 175: Details Of Service Mode

    Display Description Unit Serial number of printer TYPE Type setting on main controller PCB * iPF720 is represented by 36. LF TYPE Feed roller type: 0 or 1 Ambient temperature degrees C SIZE LF Detected size of loaded media (feed direction) 0 is always detected for the roll media.
  • Page 176 Chapter 7 b) I/O DISPLAY The information of each sensor and switch is shown in the display. Sensor and switch status is shown in the display. ON=1 OFF or not used=0 ON = 1 OFF or not used = 0 Screen 1 T-7-9 Upper row...
  • Page 177 Chapter 7 c) ADJUST Performs adjustments and prints the adjustment and check patterns necessary for adjusting the printer parts. 1) PRINT PATTERN T-7-12 Display Description NOZZLE 1 Prints the nozzle check pattern by single direction/ single pass without using the non- discharging back up.
  • Page 178 Chapter 7 d) REPLACE 1) CUTTER This mode is for replacing the cutter unit. e) COUNTER Displays the life (operation frequency and time) of each unit, print counts for each media type, and else. The count values can be printed from [PRINT INF]. 1) PRINTER: Counters related to product life T-7-14 Display...
  • Page 179 Chapter 7 4) CLEAR: Counters related to counter initialization T-7-17 Display Description Unit CLR-INK CONSUME Cumulative count of ink section consumption amount clearing Times CLR-CUTTER EXC. Cumulative count of cutter replacement count clearing Times CLR-MTC EXC. Cumulative count of maintenance cartridge replacement count clearing Times CLR-HEAD EXC.
  • Page 180 Chapter 7 8) INK-USE2: Counters related to ink consumption T-7-21 Display Description Unit INK-USE2(XX) XX: Ink color Consumption amount of generic ink of the currently installed ink tank. INK-USE2(TTL) Total consumption amount of generic ink of the currently installed ink tanks N-INK-USE2(XX) XX: Ink color Consumption amount of refilled ink of the currently installed ink tank...
  • Page 181 Chapter 7 13) MEDIASIZE2 ROLL: Counters related to roll media printing T-7-26 Display Description Unit D-SQ 36-44 Cumulative print area of paper equal to or larger than 36 inches but less than 44 inches (data size) m2/Sq.f D-SQ 24-36 Cumulative print area of paper equal to or larger than 24 inches but less than 36 inches (data size) m2/Sq.f D-SQ 17-24 Cumulative print area of paper equal to or larger than 17 inches but less than 24 inches (data size)
  • Page 182 Chapter 7 18) PARTS CNT. : Counter related to consumable parts T-7-31 Display Description Unit COUNTER x x: Unit number of consumable parts Day(s) (For detail, refer to "Maintenance and Inspection" > "Consumable Parts") Display the status and the days passed since the counter resetting. - Status OK: Use rate (until part replacement) of all consumable parts included in each unit are below 90%.
  • Page 183 Chapter 7 f) SETTING Make various settings. 1) Pth Turn on or off the head pulse rank control function. Default: OFF 2) RTC Set RTC (real time clock) after replacing the lithium battery on the main controller PCB. T-7-32 Display Description DATE yyyy/mm/dd...

  • Page 184: Sample Printout

    Chapter 7 7.1.4 Sample Printout 0019-6569 a) PRINTINF A sample printout that is produced by executing [SERVICE MODE] > [DISPLAY] > [PRINTINF] is shown below, along with instructions about how to interpret it. xxxx PRINT INF Firm:00.49 Boot:00.31 MIT(DBF):9303 MIT(DB):1.02 S/N:DF029090 SYSTEM TYPE:DF029090 24 0 TMP:26 SIZE_LF: 0.0 SIZE_CR: 514.3...
  • Page 185 Chapter 7 (1) Version numbers of the firmware installed in the printer, boot ROM, and MIT DB format (2) Printer information For more item details, see "Detail of Service Mode" > "a) Display". (3) Counter information For more item details, see "Detail of Service Mode" > "e) Counter". (a) Consumables status (b) Number of days elapsed since the counter was last reset (c) Counter value...
  • Page 186 Chapter 7 b) NOZZLE 1 A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [PRINT PATTERN]> [NOZZLE 1] is shown below. Nozzle Check Pattern SERVICE F-7-2 c) NOZZLE 2/NOZZLE 3 A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [PRINT PATTERN]> [NOZZLE 2] or [NOZZLE 3]is shown below. F-7-3 d) OPTICAL AXIS A sample printout that is produced by executing [SERVICE MODE]>...
  • Page 187 DETAIL A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [HEAD ADJ.] > [AUTO HEAD ADJ]> [DETAIL] is shown below. Printhead Adjustment Pattern A-11 A-10 A-12 Canon imagePROGRAF iPF600 Printhead Adjustment Pattern D-10 D-11 D-12 F-7-5 7-19...
  • Page 188 Chapter 7 f) BASIC A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [HEAD ADJ.] > [AUTO HEAD ADJ]> [BASIC] is shown below. Printhead Adjustment Pattern D-10 D-11 D-12 F-7-6 7-20...

  • Page 189: Special Mode

    7.2 Special Mode 7.2.1 Special Modes for Servicing 0014-3355 This printer supports the following special modes in addition to the service mode: - PCB replacement mode - Download mode - Counter display mode 1. PCB replacement mode This mode is used when replacing the main PCB or MC relay PCB. By executing this mode, - Backup data of the settings and counter values stored in the MC relay PCB are moved to the new main PCB.

  • Page 191: Chapter 8 Error Code

    Chapter 8 ERROR CODE...
  • Page 193 Contents Contents 8.1 Outline....................................8-1 8.1.1 Outline......................................8-1 8.2 Warning Table................................8-2 8.2.1 Warnings ...................................... 8-2 8.3 Error Table ..................................8-3 8.3.1 Error Code List .................................... 8-3 8.4 Sevice Call Table ................................8-8 8.4.1 Service Call Errors ..................................8-8...

  • Page 195: Outline

    Chapter 8 8.1 Outline 8.1.1 Outline 0014-1949 The printer indicates errors using the display and LEDs. If an error occurs during printing, the printer status is also displayed on the status monitor of the printer driver. The following three types of errors are displayed on the display: - Warning Status where the print operation can be continued without remedying the cause of the problem.

  • Page 196: Warning Table

    Chapter 8 8.2 Warning Table 8.2.1 Warnings 0014-1952 * Codes represent the numbers that are displayed in DISPLAY in service mode and that are recorded in PRINTINF. Messages that are not accompanied by a code indication are not logged. T-8-2 Display massage Code* Condition detected...

  • Page 197: Error Table

    Chapter 8 8.3 Error Table 8.3.1 Error Code List 0014-1956 * Codes represent the numbers that are displayed in DISPLAY in service mode. If the same message is displayed when the printer is turned off, then back on, take action as recommended in the Action column. T-8-3 Display massage Code*...
  • Page 198 Chapter 8 Display massage Code* Condition detected Action Cannot adjust eccentric. 03010000-2822 Eccentricity correction disabled Check to see if paper has not jammed. Press Online to clear the error. Sheet printing is selected. 03860002-2E02 Data with a cut sheet specification has been Load cut sheets at the paper tray port.
  • Page 199 Chapter 8 Display massage Code* Condition detected Action Hardware error. 03130031-2F27 Carriage travel timeout Check the carriage unit and surrounding parts. 03130031-2E27 Turn off printer, wait, then turn on again. Hardware error. 03130031-2F1F Pump cam sensor error Check the purge unit. 03130031-2E1F Turn off printer, wait, then turn on again.
  • Page 200 Chapter 8 Display massage Code* Condition detected Action Printhead error 03800200-2802 Invalid printhead installed Replace printhead Open top cover and replace the printhead. Printhead error 03800300-2801 Printhead DI compensation failure Replace printhead Open top cover and replace the right printhead. Printhead error 03800400-2803 Printhead EEPROM error...
  • Page 201 Chapter 8 Display massage Code* Condition detected Action No ink tank loaded. 03830103-2523 C ink tank not installed Install a C ink tank Press OK and check ink tank. No ink tank loaded. 03830106-2526 MBK ink tank not installed Install a MBk ink tank Press OK and check ink tank.

  • Page 202: Sevice Call Table

    Chapter 8 8.4 Sevice Call Table 8.4.1 Service Call Errors 0013-7771 *Codes correspond to the numbers shown on the DISPLAY in the service mode. T-8-4 Code Description Action E141-4046 Number of recovery rotations reaching Replace the purge kit, and then clear the parts counter in 50,000 or more the service mode.
  • Page 203 Mar 10 2008...

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