4
Solving Problems
Using the System Recovery Software
On a Legacy 16800 Series Logic Analyzer with Windows XP Installation
CAUTION
On a 16800 Series Logic Analyzer with Windows 7 Installation
48
Restoring your system software might be necessary for the following
reasons:
•
Hard drive failure.
•
Virus in the system or unstable system.
•
Intentional disk clean - for example if you are passing the system to
another team or returning it to a rental company and you do not want
any data left on it.
The legacy 16800 series of Logic Analyzers have the Windows XP
operating system installed. These systems also have the Keysight Logic
Analyzer software preinstalled.
You need to have a keyboard, mouse, and USB DVD-ROM drive
connected.
Follow the instructions provided with the recovery CD or DVD that
accompanies your Logic Analyzer to restore your system software.
Running the recovery disks will reformat your hard drive. All data files
and programs will be overwritten. Save your data to a CD or to another
machine before performing this procedure.
The 16800 series of Logic Analyzers with serial number of MY51420101 or
higher have the Windows 7 operating system installed. These systems also
have the Keysight Logic Analyzer software version 5.20 or later
preinstalled. These systems do not have any recovery CD or DVD in their
shipment.
If you need to restore the logic analysis system software, you run the
recovery process on the hard drive of the system. This recovery process
uses the hidden partition on the hard drive to restore the hard disk drive
back to its original state in which it was shipped. When you run this
process, the recovered hard disk drive contains:
•
the Windows 7 operating system
Keysight 16800 Series Portable Logic Analyzers Installation/Quick Start Guide