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Troubleshooting
Related Manuals for Keysight E5063A
Summary of Contents for Keysight E5063A
- Page 1 Keysight E5063A Network Analyzer Troubleshooting Guide...
- Page 2 EULA. governed by United States and Declaration of Conformity Keysight shall be under no obligation international copyright laws. to update, revise or otherwise modify Trademark Acknowledgments Declarations of Conformity for this the Software.
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Page 3: Caution
When you notice any of the unusual conditions listed below, immediately terminate operation and disconnect the power cable. Contact your local Keysight Technologies sales representative or authorized service company for repair of the instrument. If you continue to operate without repairing the instrument, there is a potential fire or shock hazard to the operator. -
Page 4: Manufacturer's Declaration
European Directives, and carries the CE marking accordingly: • The Low Voltage Directive 2006/95/EC • The EMC Directive 2004/108/EEC To obtain Declaration of Conformity, please contact your local Keysight Technologies sales office, agent or distributor. Keysight E5063A Network Analyzer... -
Page 5: Safety Notice Supplement
• This equipment is tested in stand-alone condition and in combination with the accessories supplied by Keysight Technologies against the requirement of the standards described in the Declaration of Conformity. If it is used as a system component, compliance of related regulations and safety requirements are to be confirmed by the builder of the system. -
Page 6: General Safety Precautions
The E5063A complies with INSTALLATION CATEGORY II as well as POLLUTION DEGREE 2 in IEC61010-1. The E5063A is an INDOOR USE product. The LEDs in the E5063A are Class 1 in accordance with IEC60825-1, CLASS 1 LED PRODUCT. • Ground the Instrument To avoid electric shock, the instrument chassis and cabinet must be grounded with the supplied power cable’s grounding prong. -
Page 7: Safety Symbols
Certification Keysight Technologies certifies that this product met its published specifications at the time of shipment from the factory. Keysight Technologies further certifies that its calibration measurements are traceable to the United States National Institute of Standards and Technology, to the extent allowed by the Institution’s calibration facility or by the calibration facilities of other... -
Page 8: Documentation Warranty
Keysight shall not be liable for errors or for incidental or consequential damages in connection with the furnishing, use, or performance of this document or any information contained herein. -
Page 9: Manuals For E5063A
The online help provides the information about the quick start, measurement operation, programming, built-in VBA, I/O interface This is pre-installed in the E5063A. Press [Help] hard key on the front panel to open. Quick Start helps in understanding the E5063A operation quickly. - Page 10 Caution Manuals for E5063A Keysight E5063A Network Analyzer...
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Page 11: Table Of Contents
How to exit from the E5063A Measurement View ....... . . - Page 12 License file ..............40 Keysight E5063A Troubleshooting Guide...
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Page 13: Troubleshooting
Keysight E5063A Network Analyzer Troubleshooting Guide Troubleshooting This chapter provides the procedure to isolate a faulty assembly in the E5063A. Introduction These servicing instructions are for use by qualified personnel only. To avoid possible electrical shock, do not perform any servicing unless you are qualified to do so. -
Page 14: How To Exit From The E5063A Measurement View
Step 5. Click Exit. Figure 1-1 Exit dialog box Step 6. Click Yes in Exit menu. The E5063A exits from Measurement View to Windows desktop. If you want to return to the Measurement View, double-click the” E5063A” icon on the desktop. -
Page 15: To Troubleshoot The Instrument
Figure 1-11 on page Step 2. Check the display. • If no display appears on the LCD after the E5063A is turned on, go to “No Display Troubleshooting” on page • If the E5063A stops during booting process despite something being displayed on the LCD, go to “Booting Process Troubleshooting”... - Page 16 Troubleshooting To Troubleshoot the Instrument Figure 1-2 Primary trouble isolation flowchart Keysight E5063A Network Analyzer...
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Page 17: No Display Troubleshooting
Troubleshooting No Display Troubleshooting No Display Troubleshooting If the E5063A displays nothing despite being powered from proper ac power line, isolate the failure in accordance with the procedure shown in Figure 1-3. Connect the keyboard to the E5063A rear panel connector and start trouble isolation. - Page 18 Troubleshooting No Display Troubleshooting Figure 1-3 No display trouble isolation procedure Keysight E5063A Network Analyzer...
- Page 19 No Display Troubleshooting Step 1. Check fan operation and DC monitor LED. If the rear panel fan (blower) doesn’t run, a failure in power supply is assumed. Remove the E5063A outer cover and check if the following LEDs light: •...
- Page 20 No Display Troubleshooting Step 2. Check system fan inside. If the system fan, located on the left side of the chassis inside the E5063A, does not run, the problem seems to be in the A51 DSP board or the flat cable between the A51 DSP board and A60 CPU module.
- Page 21 Check the inverter board and the cable between the inverter board and A52 Front Panel I/F board. Also check the cables between the LCD and A52 Front Panel I/F board. If the cables are normal, check the LCD display. Keysight E5063A Network Analyzer...
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Page 22: Booting Process Troubleshooting
Troubleshooting Booting Process Troubleshooting Booting Process Troubleshooting Figure 1-7 represents the booting process flow in the E5063A. If the E5063A stops in the booting process, troubleshoot using the following step-by-step procedure. Figure 1-7 Booting process flowchart Keysight E5063A Network Analyzer... - Page 23 Troubleshooting Booting Process Troubleshooting Step 1. Splash Screen. The splash screen is displayed with Keysight logo as shown in Figure 1-8. If the splash screen is displayed, you can assume that the A60 CPU Module is functioning correctly. While the splash screen is displayed, if you want to run the BIOS setup utility, push F2 key on the attached external keyboard as soon as you see the splash screen.
- Page 24 If you encounter the following problems, try to execute the system recovery before replacing the HDD. • “xxx file is missing” message is displayed on DOS screen. • The window boot screen is not displayed after the splash screen. • Windows always boots up in Safe Mode. Keysight E5063A Network Analyzer...
- Page 25 HDD. The operating system automatically checks the device drivers which are necessary for use in the E5063A and are installed in the system before the E5063A is shipped from Keysight factory. If the operating system does not detect them, a message box is displayed. In this case, install the device driver.
- Page 26 Troubleshooting Booting Process Troubleshooting Step 5. E5063A Application view. The E5063A application is executed as shown in Figure 1-11 after the system initialization is completed without problem. Figure 1-11 E5063A application Keysight E5063A Network Analyzer...
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Page 27: Troubleshooting Using Diagnostic Test
Troubleshooting Using Diagnostic Test Troubleshooting Using Diagnostic Test The E5063A has diagnostic test function to diagnose the analog measurement section and internal dc power supply voltages. The diagnostic tests make it possible to isolate a faulty board assembly. The following paragraphs describe the procedure to perform the diagnostic tests. - Page 28 Step 3. Select Execute All. Figure 1-13 Diagnostic Test 2/3 Follow the instruction for connection, then click OK to execute the test. Figure 1-14 Diagnostic Test 3/3 Step 4. Click Exit to exit the diagnostic test. Keysight E5063A Network Analyzer...
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Page 29: Diagnostic Test Failure Troubleshooting
Diagnostic Test Failure Troubleshooting Replace the A1 or A3 Analog Module when any test in diagnostic test is failed as the A1 or A3 module is only one analog board which include both source and receiver in the E5063A. Keysight E5063A Network Analyzer... -
Page 30: Function Specific Troubleshooting
Function Specific Troubleshooting Function Specific Troubleshooting If the E5063A exhibits a failure symptom that is related to a specific function or control such as a front panel key control, data storage, remote control interface, external trigger, external keyboard or mouse, isolate the trouble using the Function Specific Troubleshooting procedures described below. -
Page 31: To Check The Front Panel
1-16. Turn the rotary knob clockwise or counterclockwise. Red ticks will appear on the left of the rotary knob on the Front Panel Test window when you turn counterclockwise and on the right of the rotary knob when you turn clockwise. Keysight E5063A Network Analyzer... -
Page 32: To Check The Touch Panel
Check the cable between the touch screen controller and the serial interface connector on the A60 CPU module. • If no problem is found in the above checks, a failure in the A60 CPU Module is suspected. Keysight E5063A Network Analyzer... -
Page 33: To Check The Lcd
• If the cables are normal, check the A51 LCD module. To Check the External Keyboard Procedure Step 1. Connect an external keyboard to the E5063A rear panel USB port. Step 2. Press key. Step 3. Press keys on the external keyboard, and verify that the cursor on the menu bar moves up and down. -
Page 34: To Check The External Monitor Output Port
Connect a USB cable between controller PC and USB Interface port (USBTMC) on the rear panel of the E5063A. Turn the controller PC on. If the E5063A cannot detect the controller PC, the problems seems to be in the CPU module. -
Page 35: Performance Test Failure Troubleshooting
Performance Test failure Troubleshooting This section describes the adjustment and troubleshooting procedures used when the E5063A fails the performance tests. If the performance of the instrument is critical for the test limits and seems adjustable, perform first the adjustment(s) related to the failed test. When the test result are far from the tolerance of the test or the performance is not adjustable, isolate the faulty assembly in accordance with the “Performance Test failure Troubleshooting”... - Page 36 Uncorrected System Performance Test PLL Sub-band Reference Frequency Source Max. Output Power Check Mixer Local Input Level Synthesizer Gain Receiver IF Flatness Source Output Power Receiver IF Range Receiver Port Characteristics Virtual Bridge Coefficient Receiver Absolute Gain Keysight E5063A Network Analyzer...
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Page 37: Adjustment Failure Troubleshooting
Adjustment failure Troubleshooting Replace the A1 or A3 Analog Module when any adjustment in diagnostic test is failed as the A1 or A3 module is only analog board which includes both source and receiver in the E5063A. Keysight E5063A Network Analyzer... - Page 38 Performance Test failure Troubleshooting Replace the A1 or A3 Analog Module when any adjustment in diagnostic test is failed as the A1 or A3 module is only one analog board which includes both source and receiver in the E5063A. Keysight E5063A Network Analyzer...
- Page 39 Keysight E5063A Network Analyzer Troubleshooting Guide Post Repair Procedures Table 2-1 lists the required procedures that must be performed after the replacement of an assembly. These are the recommended minimum procedures to ensure that the replacement is successfully completed. Table 2-1...
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Page 40: License File
The license code for the frequency option (either 245, 285 or 2H5) and generation ID (G01) must be installed in E:/license, or the error message will be displayed. The license code can be downloaded from the Keysight Software Manager (ASM) or Keysight Software Licensing (ASL). Keysight E5063A Network Analyzer... - Page 41 This information is subject to change without notice. © Keysight Technologies 2014-2019 Edition 11, Mar 2019 *E5063-90100* E5063-90100 www.keysight.com...