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Appendix A. Error codes
"Library error codes"
"Drive error codes" on page 125
"Web User Interface error messages" on page 125
"Trap definitions (types)" on page 128
When an error occurs during operation of the library, the library stops the current operation and displays
an error code on the Operator Panel. Unless otherwise noted, try to resolve the problem by cycling power
to the library and retrying the last operation.
Note: When power cycling the library, wait 10 seconds after the power is switched OFF before powering
ON again.
Library error codes
Table 22. Library error codes
Code (H)
Description
0000
No valid error code information.
At power-on initialization, a
0001
firmware error was detected.
At power-on initialization, a RAM
0002
(base area) error was detected.
At power-on initialization, a RAM
0003
(buffer area) error was detected.
A usable drive could not be
0008
detected.
The accessor locking screw has
0009
not been removed.
Panel Indication
-
1. Upgrade/reinstall firmware and try again.
All 4 LEDs ON
2. Cycle the power supply and try again.
Ready/Activity
v If the problem is corrected, run Library
LED ON and
Verify before normal library operations
Error LED ON
resume.
v If the problem persists, see "Contacting
CHK 0003
Dell technical support" on page 111.
1. Observe LEDs. See "Interpreting front panel
LEDs" on page 107.
2. Reseat all cables. See "Reseating cables" on
page 108.
3. Cycle the power supply and try again.
CHK 0008
v If the problem is corrected, run Library
Verify before normal library operations
resume.
v If the problem persists, see "Contacting
Dell technical support" on page 111.
1. Remove the accessor locking screws. See
"Removing the accessor locking screw" on
page 27.
2. Cycle the power supply and try again.
CHK 0009
v If the problem is corrected, run Library
Verify before normal library operations
resume.
v If the problem persists, see "Contacting
Dell technical support" on page 111.
Action Required
115
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