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Dell PowerVault MD2460 Owner's Manual

Direct-attach storage for poweredge servers
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Dell PowerVault MD2460
Direct-Attach Storage for PowerEdge Servers
Owner's Manual
Regulatory Model: TUMAE
August 2023
Rev. A01

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Summary of Contents for Dell PowerVault MD2460

  • Page 1 Dell PowerVault MD2460 Direct-Attach Storage for PowerEdge Servers Owner's Manual Regulatory Model: TUMAE August 2023 Rev. A01...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: System overview......................5 Locate the service tag............................... 5 Hardware overview................................5 Front panel features and indicators..........................5 Rear panel features and indicators..........................6 PSU indicators................................7 EMM indicators and ports............................7 Drive carrier module LEDs..............................9 Chapter 2: Safety precautions..................... 10 Installation safety precautions............................
  • Page 4 Customer-replaceable units (CRUs)..........................32 Disk drives..................................32 Power supply unit................................ 38 EMM....................................40 Chapter 7: Getting help....................... 43 Contacting Dell...................................43 Accessing system information using the QRL......................43 Appendix A:  Technical specifications..................44 Appendix B:  Standards and regulations..................47 Potential for radio frequency interference........................47 ICES-003 (Canada)................................47...

  • Page 5: Chapter 1: System Overview

    System overview PowerVault MD2460 is a server direct-attach storage device that is designed for high storage density, high availability, and high performance. PowerVault MD24 series enclosures are purpose-built and optimized to support workloads running on Dell PowerEdge servers. Directly connecting PowerVault MD24 series enclosures to Dell PowerEdge servers addresses the challenges of server capacity expansion to ensure business applications will always get high-speed and reliable access to their data –...

  • Page 6: Rear Panel Features And Indicators

    Figure 1. Enclosure front view 1. System power 2. System status 3. Enclosure ID 4. Express Service Tag You can monitor the LEDs on the front panel area to determine system status. The following table describes the front panel LEDs and their functions: Table 1.

  • Page 7: Psu Indicators

    PSU indicators The following figure shows a typical PSU that is used in the MD2460 enclosures: Figure 3. PSU indicators 1. DC power output 2. AC power input 3. PSU fault Table 2. PSU indicators  Item Indicator Color Description Status Green DC power output ●...
  • Page 8 Figure 4. EMM indicators 1. EMM ID 2. EMM status 3. Mini-SAS HD status 4. 7-segment LED There are five bicolor LEDs, one blue LED, and four 7-segment LEDs on the EMM face. Table 3. EMM indicators  Item Indicator Description Color Status EMM ID...

  • Page 9: Drive Carrier Module Leds

    The functions of these ports are described in the below table: Table 4. EMM port description  Item Name Description Mini-SAS HD port Four Mini-SAS HD connectors that are used for SAS communication and expansion USB Type-C debug port One serial console port for maintenance use Drive carrier module LEDs The two LEDs mounted on the front of each drive carrier module provide the drive status.

  • Page 10: Chapter 2: Safety Precautions

    Always follow these safety precautions to avoid injury and damage to the PowerVault MD equipment. If equipment described in this guide is used in a manner that is not specified by Dell , the protection provided by the equipment could be impaired.

  • Page 11: Moving Fan Blade Precaution

    CAUTION: For products with multiple power cables, all power cables must be disconnected to completely remove power from the system. The following label indicates when multiple power supplies are installed in a system: Moving fan blade precaution A warning symbol as shown below (or similar) that is combined with the triangle shaped warning sign from ISO 3864-2 indicates a moving part.

  • Page 12: Chapter 3: Installing The Enclosure

    Open the package and ensure that all items on the packing list are present. Take all items out of the package and check whether any item is in poor condition. If you find damage, contact Dell technical support.
  • Page 13 Figure 7. Remove the inner rails 2. Push the tab and slide the middle rails back until they lock into place. Figure 8. Push the middle rails back 3. Attach the inner rails to the chassis by aligning the keyhole on the rail with the standoffs on the chassis and sliding forward until they lock into place.

  • Page 14: Install The Rails On The Rack

    Figure 9. Install the inner rail onto the chassis 4. Secure the rails by installing two screws on each side of the enclosure. Install the rails on the rack This task describes the procedure to install the rails. You can install the rails into either a square or round hole rack. 1.

  • Page 15: Install The Enclosure Into The Rack

    Figure 10. Attach rail to the back post of the rack 3. Attach the right rail to the front post of the rack. a. Extend the rail to fit between the front and rear rack posts. b. Pull the rail backward to engage the rail to the rack post. c.

  • Page 16: Install The Cable Management Arms (Optional)

    2. Lift the enclosure and slide it onto the rails. CAUTION: A mechanical lift is required to safely lift the enclosure. Ensure that the enclosure remains level while inserting it in the rack. Figure 12. Install the enclosure into the extended rails 3.
  • Page 17 Figure 13. Install the CMA attachment brackets on the left rails 2. Install two CMA attachment brackets on the right rails as shown in the following figure: Figure 14. Install the CMA attachment brackets on the right rails 3. Install the upper CMA: a.
  • Page 18 Figure 15. Install the upper CMA 4. Install the lower CMA: a. On the left side of the rear of the enclosure, align the two connectors on the CMA with the attachment brackets on the rail. b. Insert the CMA connectors into the brackets until you hear an audible click. c.

  • Page 19: Install The Hard Disk Drives

    Recovering from unsupported drive installation for information about how to recover from this state. Insert the drives into the drive carriers The PowerVault MD2460 enclosures use chassis-specific drive carriers. The other drive carriers are not compatible with this enclosure. Steps 1.

  • Page 20: Open The System Cover

    Figure 17. Install the drive into a drive carrier Open the system cover To access the drives, open the system cover: Steps 1. Loosen the thumbscrews on the rack mount ears and pull out the enclosure from the rack. 2. Loosen the two thumbscrews that attach the system cover to the chassis. CAUTION: When you open the system cover, it must be closed within twelve minutes to prevent the enclosure from overheating.

  • Page 21: Install The Drive Carrier In The Enclosure

    Install the drive carrier in the enclosure Steps 1. Open the release handle on the drive carrier. 2. Align the drive carrier with the target slot and gently push the drive carrier into the slot. 3. Close the release handle to lock the drive in place. Verify that the activity light flashes to indicate that the spin-up sequence has begun.

  • Page 22: Install The Front Bezel (Optional)

    Figure 20. Install the system cover 3. Push the enclosure back into the rack and tighten the thumbscrews. Install the front bezel (optional) The enclosure includes an optional bezel that you can attach to the front of the enclosure. Steps 1.

  • Page 23: Chapter 4: Connecting The Enclosure

    Connecting the enclosure This section describes how to connect the PowerVault MD2460 enclosure to the host system and to the power source. Before connecting the cables, ensure that all modules are firmly seated in their correct slots. Topics: • Connect the enclosure to the host system •...

  • Page 24: Cabling The Enclosure

    NOTE: Limit the amount of slack between the enclosure and the CMA. Any excess cable should be routed outside of the CMA and bundled neatly when cabling is complete. 4. Turn on the host system. Cabling the enclosure You can cable the storage enclosure to a single host system and to additional storage enclosures in the following configurations: ●...

  • Page 25: Redundant Configuration Using A Two-Port Perc Adapter

    Figure 24. Redundant configuration using a four-port PERC H965e adapter Redundant configuration using a two-port PERC adapter This configuration supports two enclosures in a single chain. The PERC H840 adapter is supported only on PowerEdge 14G and 15G servers. Figure 25. Redundant configuration using a two-port PERC H840 adapter Connect the power cables Before connecting to the power source, ensure that you have completed the installation process.

  • Page 26: Verify Connections

    Use iDRAC or PowerTools SHM CLI to verify that the enclosures are connected to your system. ● To use iDRAC, go to the Storage>Enclosures view and verify that the enclosure is listed. See the Integrated Dell Remote Access Controller User's Guide for details about using iDRAC.

  • Page 27: Verifying Multipath In Linux

    Figure 27. MPIO properties dialog box Verifying Multipath in Linux For Linux, Multipath should already be configured. When connecting to the host using a SAS adapter, follow these steps to ensure that Multipath is configured for the enclosures. Steps 1. Run the following command to verify that the multipath is active (running): systemctl status multipathd 2.

  • Page 28: Chapter 5: Troubleshooting

    Dell technical support. Damage due to servicing not authorized by Dell is not covered by your warranty. Read and follow all the safety instructions before troubleshooting your system or replacing any parts.

  • Page 29: Troubleshooting Enclosure Cooling Problems

    Check the EMM Status LED. b. If the EMM Status LED is still blinking amber: ● Download the latest firmware version from dell.com/support and update the firmware on both EMMs to the latest supported firmware version. 2. If the problem is not resolved, swap or replace the EMM with a known good EMM.

  • Page 30: Troubleshooting Hard Drives

    Troubleshooting hard drives Disk drives are hot-swappable. Leave the enclosure powered on when replacing drives. Basic troubleshooting 1. Determine the status of the hard drive indicators. See Drive carrier module LEDs for more information. ● If the hard drive status indicator blinks amber (150 msec On, 150 msec Off), the hard drive has failed. ●...

  • Page 31: Chapter 6: Replacing Components

    Replacing components This chapter provides procedures for replacing components, including precautions, removal instructions, installation instructions, and verification of successful installation. Each procedure addresses a specific task. NOTE: Review the information in Safety precautions before handling replaceable parts. Topics: • ESD precautions •...

  • Page 32: Updating Firmware

    ● Dell Update Package (DUP): Can be used to update both drive and EMM firmware. See the Dell Update Packages User's Guide for information about how to update firmware. If you receive a generation code mismatch error and the firmware only updates on one EMM, follow these steps to resolve the issue: 1.
  • Page 33 Figure 28. Remove the bezel Open the system cover To access the drives, open the system cover: Steps 1. Loosen the thumbscrews on the rack mount ears and pull out the enclosure from the rack. 2. Loosen the two thumbscrews that attach the system cover to the chassis. CAUTION: When you open the system cover, it must be closed within twelve minutes to prevent the enclosure from overheating.
  • Page 34 Figure 29. Open the system cover Remove the faulty drive Perform the following steps to remove the drive carrier containing the faulty drive: Steps 1. Identify the drive for replacement by the status LED on the drive carrier blinking amber. 2.
  • Page 35 Figure 30. Removing a drive carrier Remove the drive from the drive carrier Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. 2. Lift the drive out of the drive carrier. Figure 31.
  • Page 36 Figure 32. Installing a drive in a drive carrier 2. Using a Phillips #1 screwdriver, install four screws to secure the drive to the drive carrier. Install the drive carrier in the enclosure Steps 1. Open the release handle on the drive carrier. 2.
  • Page 37 Install the system cover Once you have installed all the drives, install the system cover. Steps 1. Position the system cover on top of the enclosure and slowly slide it back towards the rear of the enclosure until it stops. 2.

  • Page 38: Power Supply Unit

    This section provides instructions for removing and installing a PSU in an enclosure. The PowerVault MD2460 enclosure supports two redundant PSUs. If a PSU fails, the enclosure will run on a single PSU until the redundancy is restored. You can replace one PSU without powering off the enclosure.
  • Page 39 Figure 36. Disconnect the power cable 3. Loosen the thumbscrew that attaches the PSU to the chassis. 4. Pull down on the orange tab to rotate the handle downward and release the PSU from its seated position. 5. Gently pull the PSU out of the enclosure with one hand and the other hand supporting its weight. Ensure that the PSU remains level while removing it from the enclosure.

  • Page 40: Emm

    This section provides instructions for removing and installing an EMM in an enclosure. The PowerVault MD2460 enclosure supports two redundant EMMs. If an EMM fails, the enclosure will run on a single EMM until the redundancy is restored. You can replace one EMM without powering off the enclosure. However, if you do not have MPIO configured on your system, Dell recommends that you stop all I/O before removing the EMM.
  • Page 41 ● Events in the system manager indicate a problem with the module. ● Troubleshooting indicates a problem with the module. Before you begin any procedure, see precautions. Remove the EMM Perform the following steps to remove the faulty EMM from an enclosure: Steps 1.
  • Page 42 Figure 41. Install the EMM 4. Tighten the thumbscrew to secure the EMM. 5. Reconnect all the cables to the EMM. 6. Verify that the EMM Status LED is lit green on the replaced EMM. 7. In the system manager, ensure that the EMM is recognized and shown as up and running. 8.

  • Page 43: Chapter 7: Getting Help

    About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1.

  • Page 44: Appendix A:  Technical Specifications

    Technical specifications This section describes the technical specifications of the enclosure. Enclosure dimensions Table 6. Enclosure dimensions  Specification Dimensions Height 174.3 mm (6.86 in) Width 423 mm (16.65 in) Depth 875 mm (34.45 in) Enclosure weights Table 7. Enclosure weights  CRU/component Weight Storage enclosure (empty)
  • Page 45 Table 9. Additional environmental requirements (continued) Specification Measurement/description ● Back pressure created by rack doors and obstacles not to exceed 5 Pa (~0.5 mm H Altitude, operating ● 900 m at 45°C ● 3050 m at 33°C NOTE: Ramp altitude at 3.81 m/s and Temperature at 20°C/Hr Altitude, non-operating Maximum 12,000 m (39,370 ft) Shock, operating...
  • Page 46 Table 10. Power supply unit specifications (continued) Specification Measurement/description Holdup time 25 millisecond @ 100% load Main inlet IEC60320 C14 connector connector Weight 3.50 kg (7.72 lbs) Cooling fans Two stacked fans: 80 mm x 80 mm x 38 mm (3.1 in. x 3.15 in. x 1.45 in.) Technical specifications...

  • Page 47: Appendix B:  Standards And Regulations

    Any modifications made to this device that are not approved by Dell may void the authority that is granted to the user by the FCC to operate this equipment.

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