Emailing Logs - Dell PowerVault TL1000 User Manual

Emailing logs

Logs provide a summary of the status, warnings, and errors in the library, and include configuration
settings and information that is provided in Operator Interventions.
Download current logs of the library and drive when requested by your service representative. To email
current logs:
1. Ensure that no applications are accessing the library. If a library operation is in progress, wait until it
finishes before attempting to generate the logs.
2. Download the current library log from the Web User Interface by selecting Service Library >
Download Library Logs, click Refresh, and click Download.
3. Download the current drive log from the Web User Interface by selecting Service Library >
Download Drive Logs, click Refresh, and click Download.
4. When requested by Dell, attach the log to an email message and send it to Dell technical support for
further diagnosis.
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Troubleshooting