DPS Telecom NetGuardian 216T User Manual page 53

Display Points Alarm Point
DCP Poller
37
Inactive
T1 WAN not
38
active
Ethernet not
39
active
40 LNK Alarm
SNMP Trap not
43
Sent
Pager Que
44
Overflow
Notification
45
failed
46 Craft RcvQ full
48 Data 1 RcvQ full Data port 1 receiver filled with 1 K of data.
11
*Data 2 RcvQ
49
full
*Data 3 RcvQ
50
full
*Data 4 RcvQ
51
full
*Data 5 RcvQ
52
full
NetGuardian DX
56
1 fail
NetGuardian DX
57
2 fail
NetGuardian DX
58
3 fail
63 Craft Timeout
64 Event Que Full
Description
The unit has not seen a poll from the
Master for the time specified by the DCP
Timer setting.
T1 WAN port is down.
Ethernet LAN ports are down.
Hardware failure between integrated
Ethernet Hub and the unit.
SNMP trap address is not defined and an
SNMP trap event occurred.
Over 250 events are currently qued in the
pager que and are still trying to report.
A notification event, like a page or email,
was unsuccessful.
The Craft port received more data than it
was able to process.
Data port 1 receiver filled with 1 K of data.
Data port 1 receiver filled with 1 K of data.
Data port 1 receiver filled with 1 K of data.
Data port 1 receiver filled with 1 K of data.
NGDdx 1 Fail (Expansion shelf 1
communication link failure)
NGDdx 2 Fail (Expansion shelf 2
communication link failure)
NGDdx 3 Fail (Expansion shelf 3
communication link failure)
The Craft Timeout Timer has not been
reset to the specified time. This feature is
designed so other machines may keep the
TTY link active. If the TTY interface
becomes unavailable to the machine, then
the Craft Timeout alarm is set.
The Event Que is filled with more than 500
uncollected events.
Table A.3 System Alarms Descriptions (continued)
*
Data Ports 2-5 are included on optional expantion card.
Solution
If DCP responder is not being used, then
set the DCP Unit ID to 0. Otherwise, try
increasing the DCP timer setting under
Timers, or check how long it takes to cycle
through the current polling chain on the
Master system.
Check LAN/WAN cable. Ping to and from
the unit.
Define the IP address where you would
like to send SNMP trap events, or
configure the event not to trap.
Check for failed notification events that
may be filling up the pager queue. There
may be a configuration or communication
problem with the notification events.
Use RPT filter debug to help diagnose
notification problems.
Disconnect whatever device is connected
to the craft serial port. This alarm should
not occur.
Check proxy connection. The serial port
data may not be getting collected as
expected.
Check proxy connection. The serial port
data may not be getting collected as
expected.
Check proxy connection. The serial port
data may not be getting collected as
expected.
Check proxy connection. The serial port
data may not be getting collected as
expected.
Check proxy connection. The serial port
data may not be getting collected as
expected.
Under Ports>Options, verify the number of
configured NGDdx units. Use EXP filter
debug and port LEDs to help diagnose the
problem. Use of DB9M to DB9M will null
crossover for cabling. Verify the DIP
addressing on the back of the NGDdx unit.
Change the Craft Timeout Timer to 0 to
disable the feature.
Enable DCP timestamp polling on the
master so events are collected, or reboot
the system to clear the alarm.
48