Product Serial Number; Connection To The Product; How To Contact Us; Customer Support - Thinklogical VTM-004200 Product Manual

High reliability, rack-space saving, video and audio extension solutions, velocitykvm, t-series modular kvm extension solutions
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Product Serial Number

Thinklogical products have a unique serial number, which includes a date-code, printed on an
adhesive label that is affixed to the unit. The format for the date-code is 2 digits for the month,
dash, 2 digits for the year, plus at least four digits for a unique unit number. For example:
05-160127
indicates the unit was built in the

Connection to the Product

Connections and installation hardware for our products use industry-standard devices
and methods. All wiring connections to the customer equipment are designed to minimize
proprietary or customized connectors and cabling. Power connections are made with regionally
appropriate power cords and approved methods.

4. How to Contact Us

4.1. Customer Support

Thinklogical
is an engineering company and we will always do our best to ensure that you
®
receive any assistance you need directly from our most knowledgeable engineers.
We believe that the first line of support comes from the design
engineers that developed each particular product.
Therefore, your questions or issues will be handled promptly by our in-house engineers who are most
familiar with your products. We won't be satisfied until you are satisfied.
Thank you for choosing Thinklogical
We appreciate your business and are dedicated to helping you successfully use our products.
To contact us, please use the following telephone numbers and internet-based methods:
Website
Check out our website for current product offerings, support information and general information
about all of the products we offer.
Our internet website offers product information on all current systems, including technical
specification sheets and installation guides (for viewing online or for download), product
diagrams showing physical connections and other information you might need.
Internet: www.thinklogical.com
Note: Most online documents are stored as Adobe Acrobat "PDF" files. If you do
not have the Adobe Acrobat reader needed to view PDF files, visit
for a download.
T-Series DVI Modules, Rev. G
th
5
month of 2016, and is unit number 127.
products for your application.
®
is always here to help you.
®
15
thinklogical
®
www.adobe.com
October, 2016

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