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Summary of Contents for Thinklogical VQM-USB030-LCTX
- Page 1 Page 28 thinklogical USB 3.0 Extension Products Manual Rev. A, July 2016 ®...
- Page 2 Page 1 thinklogical ® Copyright Notice Copyright © 2017. All rights reserved. Printed in the U.S.A. Thinklogical, LLC ® 100 Washington Street Milford, Connecticut 06460 U.S.A. Telephone: 1-203-647-8700 All trademarks and service marks are property of their respective owners. thinklogical Subject: USB 3.0 Extender Products Manual...
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Page 3: Table Of Contents
Page 2 Table of Contents PREFACE About Thinklogical Note and Warning Symbols Class 1 Laser Information The Scope of This Document INTRODUCTION Q-Series Product Overview Q-Series System features Q-Series Chassis Operating Features of the USB 3.0 Extender REQUIREMENTS Interface Connections... -
Page 4: Preface
We, the Thinklogical team, are committed to understanding and exceeding our customers’ requirements, the first time and every time. Thinklogical, LLC is the leading manufacturer and provider of fiber optic and CATx KVM, video, audio, and peripheral extension and switching solutions used in video-rich, big-data computing environments. -
Page 5: Note And Warning Symbols
BEFORE STARTING ANY PROCEDURE, IT IS RECOMMENDED THAT YOU READ THE INSTRUCTIONS THOROUGHLY! Class 1 Laser Information Thinklogical products are designed and identified as a Class 1 LASER product. This means the ® maximum permissible exposure (MPE) cannot be exceeded when viewing the laser with the naked eye or with the aid of typical magnifying optics (e.g. -
Page 6: The Scope Of This Document
Thank you for purchasing Thinklogical USB 3.0 Extender products. This Product Manual is intended to provide customers with a full overview of the features, functions, usage and support for Thinklogical’s USB 3.0 Fiber-Optic Extender Transmitter (VQM-USB030-LCTX) and Receiver (VQM-USB030- LCRX) Q-Series Modules, capable of transferring data at a rate of up to 5 GB/s, up to 50m (up to 100m for cameras) away, over a pair of fiber-optic cables. -
Page 7: Q-Series Product Overview
Q-Series Product Overview Q-Series System Features Thinklogical’s Q-Series line of KMASS (Keyboard, Mouse, Audio, Serial, Stereo 3D) and Video Modules includes a variety of TX and RX models, including the new USB 3.0 Extender, designed to meet almost any data extension applications. Each module can be used in our... -
Page 8: Operating Features Of The Usb 3.0 Extender
• 80% more power is available for configured devices (900 mA up from 500 mA) Note: Thinklogical USB 3.0 Extenders are NOT compatible with USB 2.0 or 1.1 systems or devices. Requirements Thinklogical’s USB 3.0 Extenders require the following items not included with the product:... -
Page 9: Interface Connections
USB 3.0 does not support SUSPEND modes of operation. As such, your computer should be configured to NOT go into “suspend mode” or to “suspend” the USB ports. Please refer to the following instructions for your operating system. thinklogical USB 3.0 Extender Manual Rev. B, April 2017... -
Page 10: Disable The Computer's Suspend Feature
2. For each of the plans listed, click on Change plan settings. 3. Select Never for Put the computer to sleep for all of the configurations presented. Then click Change advanced power settings. thinklogical USB 3.0 Extender Manual Rev. B, April 2017... - Page 11 Page 10 4. Expand USB settings. Expand USB selective suspend setting. Select Disabled for all options listed. Click OK The SUPEND feature will now be disabled. thinklogical USB 3.0 Extender Manual Rev. B, April 2017 ®...
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Page 12: In Linux
(Example shown for Ubuntu 14.04), use the ® following procedure: /etc/default/grub Edit as root usbcore.autosuspend=1 GRUB_CMDLINE_LINUX_DEFAULT Append to the variable. update-grub as root. Reboot the host computer. The SUPEND feature will now be disabled. thinklogical USB 3.0 Extender Manual Rev. B, April 2017 ®... - Page 13 Open System Preferences and select Energy Saver. For both the Battery and Power Adapter power settings, move the slider bar to “Never” for “Computer Sleep”. The SUPEND feature will now be disabled. thinklogical USB 3.0 Extender Manual Rev. B, April 2017 ®...
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Page 14: Installation
In some cases, the drive must be assigned a drive letter in “Administrative Tools > Computer management > Disk Management.” Typically, the user must have administrator privileges on the system to do this. thinklogical USB 3.0 Extender Manual Rev. B, April 2017... -
Page 15: Transmission Distances And Fiber-Optic Cable Length
350 mA @ 5VDC (1.75W) Power Consumption Each USB 3.0 Type A port on the Receiver will supply 900 mA to a connected device for a total of 1800 mA. Dimensions: 1. 592” (40.43mm) VQM-USB030-LCTX Height: VQM-USB030-LCRX 6.366” (161.69mm) Depth: 3.693” (93.80mm) -
Page 16: Compatibility
Thinklogical and other manufacturers’ products: • Thinklogical USB 3.0 Extenders are NOT compatible with USB 2.0 or 1.1 systems or devices. USB 2.0 and 1.1 devices will not function with this Extender. -
Page 17: Indicator Leds And Connection Ports
Page 16 Indicator LEDs and Connection Ports thinklogical USB 3.0 Extender Manual Rev. B, April 2017 ®... -
Page 18: Verifying Installation
Hardware, select “USB.” Inspect the panel on the right. If the device has been installed correctly, you will find it listed as a “Hub” under the “USB 3.0 SuperSpeed Bus.” thinklogical USB 3.0 Extender Manual Rev. B, April 2017... -
Page 19: Troubleshooting Guide
The following table provides troubleshooting tips, arranged in the order in which they should be executed in typical situations. If you’re still having problems after trying these suggestions, please contact Thinklogical Technical Support (1-203-647-8700) for further assistance. (See pg. 19) thinklogical USB 3.0 Extender Manual... -
Page 20: Before Contacting Technical Support
Markings and labels on the product follow industry-standard conventions. Regulatory markings found on the products comply with domestic and many international requirements. Regulatory Compliance Thinklogical’s products are designed and made in the U.S.A. ® Our products have been tested by a certified testing laboratory... -
Page 21: North America
European Union Declaration of Conformity Manufacturer’s Name & Address: Thinklogical, LLC ® 100 Washington Street Milford, Connecticut 06460 USA These products comply with the requirements of the Low Voltage Directive 72/23/EEC and the EMC Directive 89/336/EEC. -
Page 22: Supplementary Information
Product Serial Number Thinklogical products have a unique serial number, which includes a date-code, printed on an adhesive label that is affixed to the unit. The format for the date-code is 2 digits for the month, dash, 2 digits for the year, plus at least four digits for a unique unit number. -
Page 23: Thinklogical Support
Therefore, your questions or issues will be handled promptly by our in-house engineers who are most familiar with your products. We won’t be satisfied until you’re satisfied. Thank you for choosing Thinklogical products for your application. ®... -
Page 24: Fax
If you wish to return your device, contact the Thinklogical, LLC authorized dealer where you purchased ® the device, or if you purchased directly, call Thinklogical, LLC at 1-800-291-3211 (USA). Return Authorization If you must return a product to Thinklogical directly, please contact Customer Support at: ®... -
Page 25: Our Addresses
Page 24 Our Addresses If you have any product issues or questions or need technical assistance with your Thinklogical system, ® please call us at 1-800-291-3211 (USA only) or 1-203-647-8700 and let us help. If you need to write us... -
Page 26: Appendix A: Usb 3.0 Module Quick Start Guide
Page 25 Appendix A: USB 3.0 Module Quick Start Guide thinklogical USB 3.0 Extender Manual Rev. B, April 2017 ®...
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