Maintenance; Trouble Shooting - Pit Boss PB820FBC Instructions And Recipes Manual

Proper cleaning, maintenance and the use of clean, dry, quality fuel will prevent common grill operational problems. However, when your Pit
Boss Wood Pellet Grill is simply operating poorly, or not at all, the following trouble shooting tips may be helpful.
The following is not an exhaustive list. For further details or updated information, please check: our website www.pitboss-grills.com and
click on "Customer Support": contact your local authorized dealer: or contact Dansons Customer Service, toll free at 1-877-303-3134,
Monday to Friday, 8 am to 5 pm Mountain Time.
DO NOT RETURN the appliance without calling Dansons Customer Service for assistance.
WARNING: Always disconnect the electrical cord prior to opening the inspection plate of your grill for any inspection, cleaning, maintenance
or service work.
NEVER perform any inspection, cleaning, maintenance or service on a HOT GRILL.
PROBLEM CAUSE
LCD Screen Grill is not properly
Will Not Light plugged in
Up
The circuit board has been
tripped
The GFI outlet has been
tripped
"ErH" Error The grill has overheated,
Message possibly due to grease fire
or excess fuel
"ErR" Error Temperature probe wire
Message not making connection
"ErP" Error Temperature Dial was
Message not in the OFF position
when grill connected to AC
Power.
Power Outage occurred
while the grill was
operating.
Flashing SMOKE Mode: If grill
Temperature temperature below
on LCD Screen 43°C / 110°F
COOK Mode: If grill
temperature below
65°C /150°F
Flashing Dots The igniter is ON
on LCD Screen

TROUBLE SHOOTING

Ensure the Temperature Dial is in the OFF position.
Ensure all wire connections are firmly connected.
Ensure grill is plugged into a working GFCI outlet.
Fuse (5 amp.) must be manually replaced.
(See board diagram at the end of this section)
Ensure all wire connections are firmly connected and dry.
Ensure GFCI is minimum 15 amp service.
Ensure you are NOT using over 25' extension cord.
Turn the grill OFF and allow to cool. Clean grill interior, remove excess pellets, and confirm
positioning of all component parts.
To CLEAR the error - Turn Temperature Dial OFF. OPEN the lid, wait 3 or 4 minutes, then
Ensure probe wire is connected correctly to control.
Confirm wire connections and check for any damage.
Turn the temperature dial to OFF, wait 2 minutes, then select desired temperature.
Safety feature prevents an inadvertent start.
Turn temperature dial to OFF, wait 2 minutes, then select desired temperature.
This is NOT an ERROR that effects the grill.
USED to show that there is some risk that the fire could go out.
Check the hopper for sufficient fuel or blockage.
Check burn grate and pot for ash build-up or obstructions.
Check fan to confirm operation and speed.
Check auger motor to confirm operation.
This is NOT an ERROR that effects the grill.
Used to show that the unit is in Start-Up mode.
SOLUTION
select desired temperature.
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