Replacing Batteries; Related Service - Fujitsu ETERNUS DX600 S3 Basic Operation Manual

Chapter 6 Maintenance
6.2 Maintenance Service
6.2.2

Replacing Batteries

The batteries of the ETERNUS DX are expendable components that need to be replaced periodically.
Batteries can be replaced during regular maintenance free of charge. For customers without a maintenance
contract, replacement requests (payment required) must be made.
■
Replacement Cycle for a Battery
If a battery is used at an average temperature of 25 °C, the battery can be used for the entire maintenance
support period (five years). The replacement cycle for a battery varies according to the customer's environ-
ment and usage.
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Checking the Replacement Time for a Battery
The replacement time for a battery can be checked by using the following options.
If the replacement time for a battery is near, contact your maintenance engineer.
Check the replacement time for a battery by using ETERNUS Web GUI or ETERNUS CLI.
•
If the replacement time for a battery is near, a notification is sent via an e-mail or an SNMP trap message.
•
A notification is sent six months before the expiration date.
•
A notification is sent everyday for a week before the expiration date.
•
6.2.3

Related Service

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Remote Support
If a possible error that may occur is detected or an error occurs when remote support service is used, the con-
tents of events are automatically sent to the remote support center and notified to the user.
FUJITSU Storage ETERNUS DX500 S3/DX600 S3 Disk storage system Operation Guide (Basic)
Do
The replacement cycle for a battery is shortened if the battery is used at high tem-
•
peratures or the battery charges and discharges frequently.
• If the replacement time for a battery is near, contact your maintenance engineer to
replace the battery. If the battery is still used even after the replacement time has
passed, the performance of the ETERNUS DX degrades because the operational
state of the cache is changed to Write Through mode.
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