Fujitsu ETERNUS DX500 S4 Operation Manual
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Fujitsu ETERNUS DX500 S4 Operation Manual

Hybrid storage systems
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See also: Configuration Manual
P3AM-7742-12ENZ0
FUJITSU Storage
ETERNUS DX500 S4/DX600 S4,
ETERNUS DX500 S3/DX600 S3
Hybrid Storage Systems
Operation Guide (Basic)
Operation management/maintenance

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Summary of Contents for Fujitsu ETERNUS DX500 S4

  • Page 1 P3AM-7742-12ENZ0 FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Operation management/maintenance...

  • Page 2: Table Of Contents

    Switching On and Off the Main Line Switch on the Power Distribution Unit (for Regions other than the EMEIA, Central American, and Caribbean Regions) ......................49 Switching On and Off the PSU Switch on the Power Supply Unit................53 FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
  • Page 3 Maintenance Service........................68 Maintenance Support Period..........................68 Replacing Batteries ...............................69 Related Service..............................69 7. Troubleshooting Check List............................70 Required Information for Inquiries....................77 FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
  • Page 4 Power Distribution Unit (AC200-240V, 1U, 4 Outlets)................43 Figure 46 Power Distribution Unit (AC200-240V, 2U, 12 Outlets)................44 Figure 47 Power Distribution Unit (AC200-240V, 2U, 16 Outlets)................45 FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
  • Page 5 OFF Position (Marked "¡") of the PSU Switch of a Power Supply Unit ............54 Figure 59 ETERNUS Web GUI Screen .........................60 Figure 60 Event Notification ............................62 Figure 61 Audit Log..............................63 FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
  • Page 6 General Status of ETERNUS CLI .........................61 Table 21 Volume Formatting Time..........................64 Table 22 Rebuild Process Time..........................65 Table 23 Copyback Process Time..........................65 FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
  • Page 7 Preface Fujitsu would like to thank you for purchasing the FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 (hereinafter collectively referred to as ETERNUS DX). The ETERNUS DX is designed to be connected to Fujitsu servers (Fujitsu SPARC Servers, PRIMEQUEST, or PRIMER- GY) or non-Fujitsu servers.

  • Page 8: About This Manual

    Indicates information that you need to observe when using the ETERNUS storage system. Make sure to read the information. Indicates information and suggestions that supplement the descriptions included in this manual. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
  • Page 9 - Do not use alcohol or other solvents to clean the ETERNUS storage system. Warning layout ribbon FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 10: Component Names And Led Names

    With a Front Cover Figure 1 Front View of a Controller Enclosure (with a Front Cover) Operation panel Front cover Flange cover FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 11: Figure 2 Front View Of A Controller Enclosure (Without A Front Cover)

    PCIe Flash Module (CM#0, PFM#0) PCIe Flash Module (CM#0, PFM#1) PCIe Flash Module (CM#1, PFM#0) PCIe Flash Module (CM#1, PFM#1) FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 12: Rear

    Figure 4 Rear View of a Controller Enclosure (ETERNUS DX600 S4/DX600 S3) Controller 0 (CM#0) Controller 1 (CM#1) Power supply unit (CPSU#0) Power supply unit (CPSU#1) FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 13: Components (Front)

    This switch is used to initialize the LAN ports or to initialize the user information. 11. MST SW (CM Master Change switch) This switch is used to change the Master CM. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 14: Figure 6 Pfm

    LED status Meaning READY The PFM is in normal status. (green) The PFM is busy or temporarily unavailable. (blinks green) FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 15: Figure 7 Battery

    (Charge) The battery is in error status. (amber) (BCU Alarm) The battery is in error status. (amber) (BTU Alarm) FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 16: Eternus Dx500 S4/Dx600 S4 Components (Rear)

    This port is used to connect a controller enclosure to a drive enclosure with a mini SAS HD cable between enclo- sures. PWC port This port is used to connect a power synchronized unit with an RS232C cable. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 17: Figure 9 Controller (Eternus Dx600 S4)

    This port is used to connect a controller enclosure to a drive enclosure with a mini SAS HD cable between enclo- sures. PWC port This port is used to connect a power synchronized unit with an RS232C cable. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 18: Figure 10 Controller Leds

    DI (OUT) LINK The link between the DI (OUT) port and the destination port has (green) been established. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 19: Figure 11 Host Interface For Fc Cable Connections (4Port)

    CA READY LED CA FAULT LED LINK/FAULT LED Host Interface Port #0 Host Interface Port #1 Host Interface Port #2 FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 20: Figure 13 Host Interface For Fc Cable Connections (2Port, Equipped With Sfp+ Modules In All Ports)

    Figure 14 Host Interface for Copper Twinax Cable Connections (2port) CA FAULT LED CA READY LED LINK/FAULT LED Host Interface Port #0 Host Interface Port #1 FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 21: Figure 15 Host Interface For Lan Cable Connections (2Port)

    The link between the host interface port and the destination port (green) has been established. The host interface port is in error status. (amber) FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 22: Figure 16 Power Supply Unit (Controller Enclosure)

    AC power is supplied to the power supply unit. (green) FAULT The power supply unit is in error status. (amber) FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 23: Eternus Dx500 S3/Dx600 S3 Components (Rear)

    This port is used to connect a controller enclosure to a drive enclosure with a mini SAS HD cable between enclo- sures. PWC port This port is used to connect a power synchronized unit with an RS232C cable. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 24: Figure 18 Controller (Eternus Dx600 S3)

    This port is used to connect a controller enclosure to a drive enclosure with a mini SAS HD cable between enclo- sures. PWC port This port is used to connect a power synchronized unit with an RS232C cable. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 25: Figure 19 Controller Leds

    DI (OUT) LINK The link between the DI (OUT) port and the destination port has (green) been established. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 26: Figure 20 Host Interface (4Port)

    Figure 21 Host Interface (2port) CA FAULT LED CA READY LED LINK/FAULT LED Host Interface Port #0 Host Interface Port #1 FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 27: Figure 22 Power Supply Unit (Controller Enclosure)

    AC power is supplied to the power supply unit. (green) FAULT The power supply unit is in error status. (amber) FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 28: 2.5"/3.5" Type Drive Enclosures

    ■ 3.5" Type Figure 24 Front View of a 3.5" Type Drive Enclosure Operation panel 3.5" drive Flange cover FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 29: Rear

    Figure 26 Operation Panel (2.5"/3.5" Type Drive Enclosure) DE-ID The DE-ID (drive enclosure number) of the drive enclosure is displayed. IDENTIFY LED FAULT LED POWER LED FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 30: Figure 27 2.5" Drives

    Figure 27 2.5" Drives DRIVE READY LED DRIVE FAULT LED Figure 28 Drive Slot Numbers (2.5" Type Drive Enclosure) FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 31: Figure 29 3.5" Drives

    The LED light up operation was performed from the ETERNUS • CLI command line in order to identify the drive location. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 32: Components (Rear)

    The ports to connect the cables are indicated. This occurs while a (blinks amber) drive enclosure is being added. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 33: Figure 32 Power Supply Unit (2.5"/3.5" Type Drive Enclosure)

    FAN FAIL The power supply unit or the fan in the power supply unit is in er- (amber) ror status. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 34: High-Density Drive Enclosure

    This section provides the names of the components in the rear of a high-density drive enclosure. Figure 34 Rear View of a High-Density Drive Enclosure FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...

  • Page 35: Components (Front)

    FAULT The drive enclosure is in error status. (amber) POWER DC power is supplied to the drive enclosure. (green) FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 36: Figure 36 Disk Activity Panel (Dap)

    The LED light up operation was performed from the ETERNUS • CLI command line in order to identify the drive location. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 37: Components (Internal)

    Figure 37 Drives for High-Density Drive Enclosures Figure 38 Drive Slot Numbers for High-Density Drive Enclosures Rear Front FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 38: Components (Rear)

    The ports to connect the cables are indicated. This occurs while a (blinks amber) drive enclosure is being added. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 39: Figure 40 Fan Expander Module

    The installation location of the fan expander module is identified (blinks blue) according to the instruction that is issued from ETERNUS Web GUI or ETERNUS CLI. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 40: Figure 41 Power Supply Unit (High-Density Drive Enclosure)

    FAN FAIL The power supply unit or the fan in the power supply unit is in er- (amber) ror status. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 41: 19-Inch Racks

    For instructions on how to open the front door, refer to "How to Open the Front Door" (page 46). FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 42: Rear

    For instructions on how to open the rear door, refer to "How to Open the Rear Door" (page 47). FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 43: Power Distribution Units (For Regions Other Than The Emeia, Central American, And Caribbean Re- Gions)

    This is a socket (IEC60320 C14) for incoming power supply. This socket is used to connect a power cord (AC input cable). FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...

  • Page 44: Power Distribution Units (2U)

    This is a socket (IEC60320 C13) for outgoing power supply. This socket is used to connect a power cord (AC out- put cable). FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...

  • Page 45: Figure 47 Power Distribution Unit (Ac200-240V, 2U, 16 Outlets)

    This is a socket (IEC60320 C13) for outgoing power supply. This socket is used to connect a power cord (AC out- put cable). FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...

  • Page 46: Basic Operation

    Insert the rack key and turn the key 180 degrees anticlockwise. This will unlock the front door. Pull the door handle forward. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 47: How To Open/Close The Rear Door

    Insert the rack key and turn the key 180 degrees anticlockwise. This will unlock the rear door. Pull the bottom of the door handle forward. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
  • Page 48 How to Close the Rear Door Reverse the opening procedure to close the rear door. Close the rear door with the door handle rotated. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 49: Powering On And Off

    Main line switch Figure 50 ON Position of the Main Line Switches on a 1U Power Distribution Unit Main line switch FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 50: Figure 51 On Position (Marked "|") Of The Main Line Switches On A 2U Power Distribution Unit

    Main line switch Figure 52 ON Position of the Main Line Switches on a 2U Power Distribution Unit Main line switch FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 51: Figure 53 Off Position (Marked "¡") Of The Main Line Switches On A 1U Power Distribution Unit

    Main line switch Figure 54 OFF Position of the Main Line Switches on a 1U Power Distribution Unit Main line switch FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 52: Figure 55 Off Position (Marked "¡") Of The Main Line Switches On A 2U Power Distribution Unit

    "¡"), turn it back to ON (marked "|") after the POWER LED of the power supply unit has turned off completely. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...

  • Page 53: Switching On And Off The Psu Switch On The Power Supply Unit

    For the drive enclosure, the POWER LED on the power supply unit emits green lights and the fan revolves at high speed for 30 seconds. Drive enclosure Power supply unit (PSU#0) Power supply unit (PSU#1) POWER FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 54: Powering On

    PSU switches on the power supply units of the ETERNUS DX are "ON". Do not turn the main line switches of the power distribution units and the PSU switches on the ETERNUS DX to the OFF position. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
  • Page 55 Basic Operation Powering On and Off For the ETERNUS DX500 S4 and the ETERNUS DX500 S3/DX600 S3, it takes approximately five minutes (or • approximately 10 minutes for a Unified configuration and approximately 20 minutes for a VLAN/Bonding maximum configuration) to reach the READY state (the READY LED turns on) after the ETERNUS DX is turned on.

  • Page 56: Powering Off

    After power-off, wait for about one minute before turning power on again. • FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
  • Page 57 When the power is disconnected, the POWER LED of the controller enclosure and the POWER LEDs of the drive enclosures are turned off. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...

  • Page 58: Using The Setting Change Switches

    Change the status of the ETERNUS DX to maintenance status. Use the pin to push down the MNT SW (maintenance switch) for three seconds. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
  • Page 59 The MAINTENANCE LED turns off, which indicates that the ETERNUS DX is no longer in maintenance status. Attach the front cover and the flange cover. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...

  • Page 60: Storage System Monitoring

    The ETERNUS DX is in a normal state. (green) An abnormality is detected at a power-off, and I/O access from the server cannot be received. (red) FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 61: Displaying Status Via Eternus Cli

    The methods that can be used to notify an event are "e-mail", "SNMP Trap", "Syslog", "remote support", and "host sense". For the procedure on setting event notification, refer to "Configuration Guide (Basic)". FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 62: Figure 60 Event Notification

    SNMP manager Syslog server syslog E-mail SNMP Trap Host sense Remote Server (host) support center REMCS/AIS Connect ETERNUS DX FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 63: Audit Log

    Process time Setting change ↓ Process details Logout Process result etc. Audit log System administrator Syslog server ETERNUS DX FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 64: Process Time (Estimated)

    *1: The value shows the time required for volume formatting when the volume capacity is 100GB and there is no server I/O. The time that is required depends on the type and configuration of the drive. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...

  • Page 65: Rebuild/Copyback Process Time

    *1: The value shows the copyback process time when the volume capacity is 100GB and there is no server I/O. The time that is required depends on the type and configuration of the drive. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
  • Page 66 Note that RAID group performance (throughput) may be reduced when a rebuild, copyback, or redundant copy is being performed in the target RAID group. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...

  • Page 67: Expansion Functions

    For details about the expansion functions using the Unified kit and about performing a Model Upgrade, contact your maintenance engineer. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...

  • Page 68: Maintenance

    (SLA). Contact your sales representative for details if you prefer to extend the period. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...

  • Page 69: Replacing Batteries

    If a possible error that may occur is detected or an error occurs when remote support service is used, the con- tents of events are automatically sent to the remote support center and notified to the user. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...

  • Page 70: Troubleshooting

    • If the Power Resume function is enabled, the ETERNUS DX turns on automatically after the power is restored. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
  • Page 71 When the READY LED Is Not On For the ETERNUS DX500 S4 and the ETERNUS DX500 S3/DX600 S3, if more than 10 minutes (or more than 11 minutes for a configuration in which the Deduplication/Compression function is enabled, approximately 40 mi-...
  • Page 72 Change the status of the ETERNUS DX to the maintenance status. Use the pin to push down the CM Master Change switch (MST SW) for three seconds. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
  • Page 73 DX does not respond to SNMP access. Check whether each service can connect to the ETERNUS DX. If it cannot connect, contact your maintenance engineer. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
  • Page 74 Prefetch Limit. This may be caused by accesses that are used for video distribution businesses. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
  • Page 75 When a switch is used, the WWN zoning settings need to be changed. For details on this setting, refer to relevant manuals of the switch. After completing the settings, confirm that access from the server is available. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED P3AM-7742-12ENZ0...
  • Page 76 For details on the replacement procedure, refer to the relevant documentation for the LAN card. After completing the settings, confirm that access from the server is available. FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...

  • Page 77: Required Information For Inquiries

    ETERNUS Web GUI. For details on obtaining the log/dump information, refer to "ETERNUS Web GUI User's Guide". FUJITSU Storage ETERNUS DX500 S4/DX600 S4, ETERNUS DX500 S3/DX600 S3 Hybrid Storage Systems Operation Guide (Basic) Copyright 2018 FUJITSU LIMITED...
  • Page 78 However, Fujitsu shall assume no responsibility for any operational problems as the result of errors, omissions, or the use of information in this manual. Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information •...

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