Mitel MiVoice 6900 Series Administrator's Manual page 41

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5. If the capture was initiated using the Mitel Web UI, click on the Collect button beside Collect/tar
Logs.
6. Click on the Download Log Files link beside Get Log Files.
Note: The Download Log Files link also allows you to download log files that have been
captured through the Diagnostics menu on the 6900 Series IP phones. For more information,
see
"Diagnostics"
7. Save the file to the desired location on your computer.
Note: This menu can also be used to save audio diagnostic log files and logs captured via the
Log Issue softkey. For details, see
page 6.
Automatic upload
Enabling the automatic upload feature using the Mitel MiVoice 6900 Series IP phone's Web UI allows
crash reports to be sent automatically to the IPA TFTP server upon detection of a phone failure.
Note: The automatic upload feature must be used under the direction of the Mitel Technical Support
personnel only.
Before enabling this feature, the IP address of the IPA server must be defined on the phone in the
Network > Static Network Settings sub-menu. Additionally, a TFTP server must be installed and
running on the PC/server where the IPA server is running. The reports will be collected on and can
be accessed via the TFTP server.
Note: For details on how to define static network settings, see
To enable this feature using the Mitel Web UI:
1. Open your web browser and enter the phone's IP address or host name into the address bar.
2. Enter your username and password and click OK/Login.
The status window displays for the IP phone you are accessing.
Note: The default username is "root" and the default password is "73738".
on
page
24.
"Audio Diagnostics"
Web UI Features
on
page 24
and
"Basic menu"
"Static Network Settings"
on
on
page
11.
39

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