Tcp Dump - Mitel MiVoice 6900 Series Administrator's Manual

3. In the input field, enter the host name or IP address of the network endpoint you want to ping
using the dialpad keys.
Note: The Backspace softkey can be used to delete the last digit/character entered, the dot
(".") softkey can be used to enter a dot where applicable, and the abc/123 softkey can be
used to switch the dialpad keys from alphabetic to numeric.
4. Press the Ping softkey to begin.
The IP phone displays the number of packets sent, the number of packets received, and the
Round-Trip Time (RTT) min/avg/max in milliseconds.
To use the ping tool on the Mitel MiVoice 6940 IP phone:
1. Press the (Settings) key on the phone to enter the Static Settings menu.
2. Tap the Diagnostics icon.
3. Tap the Ping icon.
4. In the input field, enter the host name or IP address of the network endpoint you want to ping
using the on-screen keyboard.
5. Tap the Ping softkey to begin.
The IP phone displays the number of packets sent, the number of packets received, and the
Round-Trip Time (RTT) min/avg/max in milliseconds.

TCP DUMP

The TCP DUMP sub-menu allows you to capture TCP network packets for up to 1440 minutes (24
hours) that can in turn be used to help debug and troubleshoot various issues.
To capture TCP network packets on the Mitel MiVoice 6920/6930 IP phone:
1. Press the (Settings) key on the phone to enter the Static Settings menu.
Mitel MiVoice 6940 Ping
Static Settings menu
27