Welch Allyn Connex Service Manual page 56

52 Troubleshooting
Message
Radio card rebooting; please wait. The radio is restarting as part of the software
Ethernet messages
Message
Alarm
Network not found; check network
cable connection.
USB messages
Message
Alarm
External device not recognized.
USB Communication failure. Call
for service
Information
External device not licensed for
use.
Unable to save configuration to
USB.
Unable to read configuration from
USB.
Possible cause
upgrade
Possible cause
A network cable is unplugged
A network connection is broken elsewhere
Possible cause
An unrecognized external device is connected
An internal or external device is connected but
failed enumeration
A device requiring a license has been connected
to the USB connection
There was a problem writing the configuration
file to the USB flash drive
There was a problem reading the configuration
file to the USB flash drive
®
Welch Allyn Connex Integrated Wall System
Suggested action
Do not interrupt the upgrade until
complete.
Suggested action
Check the network cable
connection.
Check network wiring.
Suggested action
Reconfigure the external device.
Replace the external device.
Disconnect the unsupported
device.
Power down and restart.
Check the external device.
Check external and internal USB
connections.
Obtain an authorization code
from Welch Allyn to activate the
license.
Use a Welch Allyn approved
flash drive.
Verify that the flash drive is not
locked.
Verify that there is space
available on the flash drive.
Restart and try again.