Result Faults; Residues On The Utensils Or In The Appliance - Gritty Food Remnants - Bosch SPS40C12GB Repair Instructions

Fault diagnosis
4.2

Result faults

Faults that are plainly due to incorrect operation or inadequate maintenance may not be dealt with under the guarantee. Appropriate instructions for use and maintenance may be
found in the specified chapters of the instruction manual (IM) and brief description (BD).
Experience shows that, when recording a fault report it is important to establish not only the symptoms observed but also the circumstances in which the fault occurs.
• Is the problem present all the time, does it occur sporadically or at specific intervals?
• Were different programmes or detergents being used or tested?
• Does the problem date back to a specific event (new tableware, change of detergent, ...)?
• Does the problem affect only tableware in certain areas (only the top or bottom basket, only in the corners, ...)?
The functional test must be carried out in the customer service test programme using the "glass door".
Fault
Residues on the utensils or in the
appliance - gritty food remnants
2016-03-02 / DIS 840_58300000176874_ara_en_c
Possible cause
Baskets badly loaded. Utensils placed too
closely together
Spray arms clocked by tableware or the
cutlery drawer
Utensils were precleaned too vigorously,
causing the sensors to choose a gentler
programme. Some stubborn dirt cannot be
completely removed.
Filter inserted incorrectly or not engaged in
the body of the pump.
The coarse, micro and fine filters are
soiled
Spray arm nozzles or top spray are
blocked (e.g. lemon pips and such)
The spray arm bearing is stiff (soiling
around the bearing)
Copyright by BSH Hausgeräte GmbH
Troubleshooting
► Check the loading of the baskets. (See IM, chapter Tableware and utensils)
► Observe instructions for loading the appliance correctly (Page 72)
► Arrange utensils so that the spray arm can rotate without obstruction. (See IM,
Tableware and utensils)
► Loading the appliance correctly (Page 72)
► Don't prewash the utensils; remove only large food remnants.
► Advise customer:
Recommended programme Eco50°
► Position the filter correctly and latch it into place (see IM, Maintenance and care)
► Clean the filters (see IM, Maintenance and care)
► Advise customer:
Clean the nozzles and top spray and correctly position and latch the filter. (See IM,
Maintenance and care)
► Clean the parts
► Advise customer:
Instruct the customer to use the correct filters
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