Troubleshooting; You Cannot Print (Because The Printer Does Not Work); The Printer Sounds Like It Is Printing, But Nothing Prints - Epson SC-F9300 series User Manual

SC-F9300 Series User's Guide

Troubleshooting

You cannot print (because the
printer does not work)
The printer does not turn on.
Is the power cable plugged into the
o
electrical outlet or the printer?
Make sure the power cable is securely plugged into
the printer.
Is there any problem with the electrical
o
outlet?
Make sure your outlet works by connecting the
power cable for another electric product.
The printer is not communicating
with the computer.
Is the cable plugged in properly?
o
Make sure the printer's interface cable is securely
plugged into the correct terminal of the computer
and the printer. Also, make sure the cable is not
broken nor bent. If you have a spare cable, try
connecting with the spare cable.
Does the interface cable specification match
o
the specifications for the computer?
Make sure the interface cable specifications match
the specifications for the printer and the computer.
"Specifications Table" on page 132
U
When using a USB hub, is it being used
o
correctly?
In the USB specification, daisy-chains of up to five
USB hubs are possible. However, we recommend
that you connect the printer to the first hub
connected directly to the computer. Depending on
the hub you are using, the operation of the printer
may become unstable. If this should occur, plug the
USB cable directly into your computer's USB port.
Problem Solver
Is the USB hub recognized correctly?
o
Make sure the USB hub is recognized correctly on
the computer. If it has, disconnect the USB hub from
the computer and connect the computer directly to
the printer. Ask the USB hub manufacturer about
USB hub operation.
You cannot print under the network
environment.
Are the network settings correct?
o
Ask your network administrator for the network
settings.
Connect the printer directly to the
o
computer using a USB cable, and then try to
print.
If you can print via USB, there are some problems on
the network environment. Ask your system
administrator, or refer to the manual for your
network system. If you cannot print via USB, see the
appropriate section in this User's Guide.
The printer has an error.
Confirm if errors have occurred in the
o
printer by checking the lights and messages
on the printer's control panel.
"Control panel" on page 12
U
"When a Message is Displayed" on page 108
U
The printer sounds like it is
printing, but nothing prints
The print head moves, but nothing
prints.
Confirm the printer operation.
o
Print a test pattern. Test patterns can be printed
without connecting the printer to a computer and
hence can be used to check printer function and
status.U
page 81
Refer to the following section for information on
what to do if the pattern does not print correctly.
111
"Printing nozzle check patterns" on