Error Codes - Sartorius Signum 1 Operating Instruction

Error Codes

Error codes are shown on the main display. "Err" codes are shown continuously; "Inf" messages are displayed for 2 seconds,
after which the program returns automatically to the weighing mode.
Error code
Err 101
Err 320
Err 335
Err 340
Err 343
inf 01
inf 02
inf 03
inf 06
inf 07
inf 08
inf 09
inf 10
inf 22
inf 23
inf 29
inf 71
inf 72
inf 73
inf 74
inf 98
inf 99
NO WP
* only for SIWS models
Cause
A key is stuck
Key pressed when switching on the scale
Operating program memory defective
Verified platform not compatible
with display and control unit
Operating parameter (EEPROM) error
Data lost from the memory area for
transaction numbers in Alibi memory
Data output not compatible with
output format
Calibration/adjustment condition not met;
e.g., scale was not tared,
or there is a load on load plate
Calibration/adjustment could not be completed Allow scale to warm up and then repeat
within a certain time.
Built-in calibration weight defective*
Function not allowed in scales verified
for use in legal metrology
The load on the scale is too heavy to zero
the readout
Taring is not possible when the
gross weight is below zero
Tare key is blocked when there is data
in the tare memory
Error in storing reference value,
load is too light
Error in initializing an application
Minimum load not reached
Cannot store the current weight value
or input
(e.g., control limit too low or too high)
Cannot store the current weight value
(e.g., the transaction counter has reached
its limit)
Data not found or unreadable
Memory cell number not found
or incorrectly allocated
Function is blocked (e.g., menu is locked)
No weighing platform connected
No weighing platform connected
No weighing platform connected
Solution
Release the key, or
contact your local Sartorius Service Center
Contact your local Sartorius Service Center
Connect a compatible weighing platform
Turn the scale off and then on again.
If the error code remains displayed, please
contact your local Sartorius Service Center
Contact your local Sartorius Service Center
Adjust the settings in the operating menu
Calibrate only when zero is displayed
Unload the scale
Tare the scale by pressing )
the calibration/adjustment process
Contact your local Sartorius Service Center
Contact your local Sartorius Service Center
for information on having the settings
changed
Check whether the "Tare zero with
power-on" condition (menu item 1.12)
has been met.
Zero the scale
The data stored for the application
program must be deleted
(clear the memory) before taring.
Put a heavier sample on the scale
Contact your local Sartorius Service Center
Define a lower value for the minimum load
(in the Application settings,
menu item 3.6)
None
None
Contact your local Sartorius Service Center
Use a memory cell in the appropriate
application
None
Contact your local Sartorius Service Center
Contact your local Sartorius Service Center
Contact your local Sartorius Service Center
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