Resources for troubleshooting
Online resources
Hewlett Packard Enterprise Information Library
HPE ProLiant Server documentation is available in the Hewlett Packard Enterprise Information Library.
Service notifications, advisories, and notices
To search for service notifications, see the Hewlett Packard Enterprise Support Center. Enter the product
name or number, and then click Go. Select Top Issues and Solutions, and then Advisories Bulletins and
Notices. The complete list of documents is displayed.
Subscription services
Receive support alerts, product support communications, driver updates, software releases, firmware
updates, and customer replaceable component information in your email by signing up on the Hewlett
Packard Enterprise website.
To change options for support alerts you already receive, click the link to sign in on the right.
White papers
White papers are electronic documentation on complex technical topics. Some white papers contain in-depth
details and procedures. Topics include Hewlett Packard Enterprise products, Hewlett Packard
Enterprise technology, OS, networking products, and performance. See one of the following websites:
•
Hewlett Packard Enterprise Support Center
•
Hewlett Packard Enterprise Information Library
Product installation resources
Registering the server
To experience quicker service and more efficient support, register the server at the My License Portal website:
https://myenterpriselicense.hpe.com/
Power capacity
See the HPE Power Advisor on the Hewlett Packard Enterprise website.
Spare part numbers
Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website:
•
Desktop: http://www.hpe.com/info/partssurfer
•
Mobile: http://partsurfermobile.ext.hpe.com
Teardown or removal and replacement procedure videos
For more information about removal and replacement procedures for HPE ProLiant servers, see the Hewlett
Packard Enterprise website.
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Resources for troubleshooting
Need help?
Do you have a question about the ProLiant MicroServer Gen10 Series and is the answer not in the manual?